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Dyson DC38 Multi Floor Lightweight Dyson Ball Cylinder Vacuum Cleaner

4.3 out of 5 stars 31 customer reviews

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  • Patented Radial Root Cyclone technology for no loss of suction
  • Lighter to pull across different floor surfaces than any other vacuum
  • Ball technology for improved manoeuvrability
  • Engineered for reduced noise levels
  • 5 year guarantee - parts and labour
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Product information

Technical Details
Brand Dyson
Model Number23207-01
ColourOrange / Grey
Item Weight7 Kg
Product Dimensions29 x 22 x 44 cm
Capacity0.54 litres
Power / Wattage1050 watts
Operating Radius7.8 metres
Special FeaturesBagless, Cord Rewind, Corded, Cyclonic, HEPA Filter, HEPA Filtration, Lightweight, Washable Filter
  
Additional Information
ASINB006SH1KFI
Best Sellers Rank 570,634 in Kitchen & Home (See top 100)
Shipping Weight8 Kg
Delivery Destinations:Visit the Delivery Destinations Help page to see where this item can be delivered.
Date First Available18 Jan. 2012
  
 

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Product description

Product Description

Dyson DC38 Multi Floor
Dyson DC38 Multi Floor lightweight Dyson Ball cylinder vacuum cleaner for every floor type
Technical details:
  • Patented Radial Root Cyclone technology for no loss of suction.
  • Lighter to pull across different floor surfaces than any other vacuum.
  • Ball technology for improved manoeuvrability.
  • Engineered for reduced noise levels.
  • 5 year guarantee – parts and labour.

DC38 Multi Floor is an ultra-compact Dyson cylinder vacuum with Ball technology for greater manoeuvrability. Wheeled vacuums can be awkward – heavy to pull, head the wrong way and collide with obstacles. A Dyson Ball vacuum cleans without the awkward moves, turning on the spot. DC38 Multi Floor also has a central steering mechanism for greater control. The pivot point is located near the centre of the machine, so it can make tighter turning circles and more easily follow the user’s path. The lightweight body, low-friction bearings, smooth undercarriage and ball underside make the machine lighter to pull across different floor surfaces than any other vacuum.

Dyson cyclones capture more dirt than any other. DC38 Multi Floor has Radial Root Cyclone technology with remodelled airways to maximise suction power. Like all other Dyson vacuums, DC38 Multi Floor doesn’t lose suction as you clean. There are no bags to replace and the lifetime filters are washable, so there are no extra costs.

DC38 Multi Floor has been engineered for reduced noise levels with no compromise in performance. The essential components are located inside the acoustically treated ball.

Dyson DC38 Multi Floor
Patented Dyson technology

Dyson engineers are constantly testing and inventing, trying to find new ways to make their technology work better. As they work, they file patent applications to protect their inventions from copycat manufacturers. That’s why the only place you’ll find Dyson technology is inside a Dyson machine.

DC38 Multi Floor uses the following patented Dyson technology:
New Radial Root Cyclone technology

Ordinary vacuum cleaners rely on bags to trap dust and dirt. As you use them, the tiny holes in the bag clog up with particles of dust. This restricts the flow of air, so the vacuum cleaner loses suction.

Dyson vacuum cleaners don’t rely on bags to trap dust and dirt. Instead they use cyclone technology, which spins the air at incredibly high speeds. The cyclones inside a Dyson vacuum cleaner generate centrifugal forces many thousands of times the force of gravity. Dust, dirt and pet hair are flung out of the airflow and straight into the bin. No bag. No loss of suction.

Dyson has been continually refining cyclone vacuum technology since inventing it more than 20 years ago. DC38 has new Radial Root Cyclone technology. Reconfigured air channels and improved flow efficiency reduce turbulence and preserve air pressure, so that the inner cyclones can extract more microscopic particles. These refinements help remove more dirt, dust, allergens and pet hair from the airflow.

DC38 Multi Floor includes:
Ball technology

Dyson Ball vacuum cleaners use Ball technology to overcome the steering limitations of fixed wheels. They ride on a ball, which turns on the spot so you can steer with ease, changing direction with just a turn of the wrist. The ball also holds the heaviest component (the motor) – positioned towards the base for a lower centre of gravity and greater stability. Even the cable rewind system is located inside the ball – it has been miniaturised to be smaller and lighter, without compromising the cable length of 5m. The machine moves easily around obstacles, and the ball’s smooth surface means that it doesn’t dig into carpet pile.

Mini Flat Out head

Super low profile for easier cleaning under very low furniture.

Reduced noise levels – ball engineering

No compromise in cyclonic performance. Essential components are located inside the acoustically treated ball.

Lightweight body

DC38 Multi Floor weighs just 6.5kg.

Clear bin lets you see when it needs emptying

The bin on a Dyson vacuum cleaner is transparent so you can see when it needs emptying – and just how much dust, dirt and pet hair your new Dyson machine has picked up.

Captures allergens, expels cleaner air

Dyson cyclones capture microscopic particles down to 0.5 microns in size including mould, pollen and bacteria.

Extra tools

As well as the Mini Flat Out head, DC38 Multi Floor also comes with a Combination tool with a debris nozzle that converts to a brush tool for dusting, and a Stair tool.

No extra costs

Other vacuum cleaners are still designed to need replacement bags and filters – and the cost soon adds up. Over 5 years, you could end up having to spend up to £175. Dyson vacuum cleaners don’t need bags and have lifetime washable filters, so there are no extra costs to worry about.

5 year parts and labour guarantee

Your Dyson vacuum cleaner is likely to take a few knocks and bashes during everyday use – but that’s nothing compared to what Dyson puts its machines through during testing and development. All Dyson vacuum cleaners undergo a lengthy and rigorous testing programme. That’s why DC38 Multi Floor comes with a free 5 year guarantee – parts and labour.

Dyson DC38 Multi Floor
What’s in the box?
  • 1 x DC38 Multi Floor cylinder vacuum cleaner
  • 1 x Operating manual
  • 1 x Quick start guide
  • 1 x Mini Flat Out head
  • 1 x Stair tool
  • 1 x Combination tool
  • 1 x Product registration card
  • 1 x Free 5 year guarantee form (available in UK only)

Manufacturer's Description

Dyson DC38 Multi Floor
Dyson DC38 Multi Floor lightweight Dyson Ball cylinder vacuum cleaner for every floor type
Technical details:
  • Patented Radial Root Cyclone technology for no loss of suction.
  • Lighter to pull across different floor surfaces than any other vacuum.
  • Ball technology for improved manoeuvrability.
  • Engineered for reduced noise levels.
  • 5 year guarantee – parts and labour.

DC38 Multi Floor is an ultra-compact Dyson cylinder vacuum with Ball technology for greater manoeuvrability. Wheeled vacuums can be awkward – heavy to pull, head the wrong way and collide with obstacles. A Dyson Ball vacuum cleans without the awkward moves, turning on the spot. DC38 Multi Floor also has a central steering mechanism for greater control. The pivot point is located near the centre of the machine, so it can make tighter turning circles and more easily follow the user’s path. The lightweight body, low-friction bearings, smooth undercarriage and ball underside make the machine lighter to pull across different floor surfaces than any other vacuum.

Dyson cyclones capture more dirt than any other. DC38 Multi Floor has Radial Root Cyclone technology with remodelled airways to maximise suction power. Like all other Dyson vacuums, DC38 Multi Floor doesn’t lose suction as you clean. There are no bags to replace and the lifetime filters are washable, so there are no extra costs.

DC38 Multi Floor has been engineered for reduced noise levels with no compromise in performance. The essential components are located inside the acoustically treated ball.

Dyson DC38 Multi Floor
Patented Dyson technology

Dyson engineers are constantly testing and inventing, trying to find new ways to make their technology work better. As they work, they file patent applications to protect their inventions from copycat manufacturers. That’s why the only place you’ll find Dyson technology is inside a Dyson machine.

DC38 Multi Floor uses the following patented Dyson technology:
New Radial Root Cyclone technology

Ordinary vacuum cleaners rely on bags to trap dust and dirt. As you use them, the tiny holes in the bag clog up with particles of dust. This restricts the flow of air, so the vacuum cleaner loses suction.

Dyson vacuum cleaners don’t rely on bags to trap dust and dirt. Instead they use cyclone technology, which spins the air at incredibly high speeds. The cyclones inside a Dyson vacuum cleaner generate centrifugal forces many thousands of times the force of gravity. Dust, dirt and pet hair are flung out of the airflow and straight into the bin. No bag. No loss of suction.

Dyson has been continually refining cyclone vacuum technology since inventing it more than 20 years ago. DC38 has new Radial Root Cyclone technology. Reconfigured air channels and improved flow efficiency reduce turbulence and preserve air pressure, so that the inner cyclones can extract more microscopic particles. These refinements help remove more dirt, dust, allergens and pet hair from the airflow.

DC38 Multi Floor includes:
Ball technology

Dyson Ball vacuum cleaners use Ball technology to overcome the steering limitations of fixed wheels. They ride on a ball, which turns on the spot so you can steer with ease, changing direction with just a turn of the wrist. The ball also holds the heaviest component (the motor) – positioned towards the base for a lower centre of gravity and greater stability. Even the cable rewind system is located inside the ball – it has been miniaturised to be smaller and lighter, without compromising the cable length of 5m. The machine moves easily around obstacles, and the ball’s smooth surface means that it doesn’t dig into carpet pile.

Mini Flat Out head

Super low profile for easier cleaning under very low furniture.

Reduced noise levels – ball engineering

No compromise in cyclonic performance. Essential components are located inside the acoustically treated ball.

Lightweight body

DC38 Multi Floor weighs just 6.5kg.

Clear bin lets you see when it needs emptying

The bin on a Dyson vacuum cleaner is transparent so you can see when it needs emptying – and just how much dust, dirt and pet hair your new Dyson machine has picked up.

Captures allergens, expels cleaner air

Dyson cyclones capture microscopic particles down to 0.5 microns in size including mould, pollen and bacteria.

Extra tools

As well as the Mini Flat Out head, DC38 Multi Floor also comes with a Combination tool with a debris nozzle that converts to a brush tool for dusting, and a Stair tool.

No extra costs

Other vacuum cleaners are still designed to need replacement bags and filters – and the cost soon adds up. Over 5 years, you could end up having to spend up to £175. Dyson vacuum cleaners don’t need bags and have lifetime washable filters, so there are no extra costs to worry about.

5 year parts and labour guarantee

Your Dyson vacuum cleaner is likely to take a few knocks and bashes during everyday use – but that’s nothing compared to what Dyson puts its machines through during testing and development. All Dyson vacuum cleaners undergo a lengthy and rigorous testing programme. That’s why DC38 Multi Floor comes with a free 5 year guarantee – parts and labour.

Dyson DC38 Multi Floor
What’s in the box?
  • 1 x DC38 Multi Floor cylinder vacuum cleaner
  • 1 x Operating manual
  • 1 x Quick start guide
  • 1 x Mini Flat Out head
  • 1 x Stair tool
  • 1 x Combination tool
  • 1 x Product registration card
  • 1 x Free 5 year guarantee form (available in UK only)


Customer Questions & Answers

Customer Reviews

Top Customer Reviews

I bought this hoover for my mum as she is 50 and can't carry heavy hoovers up and down stairs, we have 4 sets of stair in our 2 bedroom house.

First off let me start off with the positives:

- The suction is fantastic for such a small machine.
- The hoover is incredibly light and small.
- Included accessories are all that you will probably need.
- 5 year warranty is unrivaled and is fantastic for an electrical item in this day and age of 1 year warranties.
- With the "Dyson Ball" the hoover is so easy to move around in any direction and pulling along.

Now with the negatives for my case (live in 2 bed house lots of stairs + carpet)

- Sorry but the bin capacity of 0.58 liter is way toooooooo small. I have to empty it about 3 times in order to hoover the whole of my house as the maximum limit marked on the bin is easily reached. So frequent emptying is a bit annoying.

- The lead could be longer for a type of hoover than needs to do stairs etc. The DC39 has 6.5m vs the 5.0m in this DC38.

- There isn't much such from the outer sides of the hoover head, so to effectively hoover stuff you have to get the center of the hoover head on it...

Overall with hindsight I would have gone for the DC39 over this DC38 and would advise others too as well unless you have a really small house/flat for the following reasons:

- 4x bigger bin capacity - 2L vs 0.58 of the DC38 - You won't be emptying the hoover no where near as much
- Better hoover head that has brushes to adjust to wooden flooring - Wont scratch nice wooden floors and will pick up dust better
- Only roughly a kg heavier - Not too much heavier for how much more is in the DC39
- Longer power lead of 6.5m vs the 5.0m of the DC38 - Can hoover further away without having to keep changing plug sockets.

Hope this review helps other making a decision on the best hoover!!
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Verified Purchase
I purchased this vacuum cleaner a little hesitantly because I consider overly positive Vine reviews to have much less weight than real reviews, based on certain previous products I've had bad experiences with! I figure when you've been given a product for free you're much more likely to give it a positive review in return - even if not consciously so..

Our previous vacuum cleaner was a Hoover Alyx (cylinder also) which we purchased on impulse in Tesco when moving into our old flat. Unfortunately hoover seem to have forgotten how to suck and the design of the HEPA filter is horrendous to clean... so anyway..

when we recently had a new black carpet put in on the stairs, the hoover was not up to the job at-all, so we decided to go with a Dyson once and for all.
We live in a fairly small two bedroom house, with mostly laminate and vinyl apart from the stairs & landing, with a 1 year old toddler, and a rabbit thrown in (not literally), so it was important to get something lightweight we could take up and down the stairs and can be used frequently without feeling like it's a hassle.

Dyson make much of their ball technology but personally I feel it's a bit of a gimmick on this model at least, as I think the main body is too light for it to work well. The old hoover could turn on the spot just as well using a miraculous spinny third wheel thing on the bottom. Not as cool looking but works the same or better... So far I have turned round while vacuuming quite a few times to see poor Jimmy the Dyson has fallen over and I have to go back and rescue him.
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Verified Purchase
The Lightweight Cylinder is my second Dyson machine and I am delighted with both. The cylinder is small enough to keep in a cupboard upstairs and it means I do not have to carry vacuums up and down stairs. It is small but powerful and I would recommend it to anyone.
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By bomble TOP 1000 REVIEWER on 7 Mar. 2012
Vine Customer Review of Free Product ( What's this? )
This is the first Dyson product I have owned and despite very polarised opinions, I was determined to give it a fair trial. I've used all sorts of vacuum cleaners over the years from uprights to the `central vac' systems in some North American houses. I'm no more the expert in vacuum cleaning than any other householder but for the last 12 years I have had faultless and inexpensive service out of a basic Numatic Henry model that was given to me second-hand by a cleaner who was retiring. She told me she'd tried them all and never found better than the Henry for value and performance. But enough of that... what of the DC 38.

First of all, the Dyson is nicely packaged and easy to assemble (perhaps easier if you don't try to follow the slightly obtuse diagrams!). You soon end up with a light, manoeuvrable and rather hi-tech looking device ready to go.

Pros :
The suction is very powerful and at times I was glad of the little trigger in the handle which bypasses the cleaning head to let you lift it off the ground more easily. So it does a good job at its primary function.

The ball design is very manoeuvrable. It follows you around without much effort.

The various cleaning head attachments are well sized for the nooks and crannies and the main cleaning head works particularly well on stairs and getting underneath furniture.

The cable retractor seems effective and there are coloured markings on the cable to warn you when you've nearly run out.

The light weight makes it very suitable for anyone who struggles getting a heavy vac up and down stairs.
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