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Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter) Paperback – 24 Dec 2013
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About the Author
Steve Krug (pronounced "kroog") is best known as the author of Don't Make Me Think: A Common Sense Approach to Web Usability, now in its second edition with over 350,000 copies in print. Ten years later, he finally gathered enough energy to write another one: the usability testing handbook Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems. The books were based on the 20+ years he's spent as a usability consultant for a wide variety of clients like Apple, Bloomberg.com, Lexus.com, NPR, the International Monetary Fund, and many others.
His consulting firm, Advanced Common Sense ("just me and a few well-placed mirrors") is based in Chestnut Hill, MA. Steve currently spends most of his time teaching usability workshops, consulting, and watching old episodes of Law and Order.
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READ THIS BOOK IF: you need quick tips for building a useful, functional website with clear copy. You run a business and are setting up a content team. You work in any department and wonder why you're at odds with the digital team.
I'm a content writer and this is a must-have for any - EVERY -digital media professional. Especially those of you having to regularly defend your decisions to a business that cares not for UX... guess that's all of you, then!
This book needs updating more often, but the fact that it can get away with a once-a-decade refresh shows that wisdom is timeless. It shows that the user-centred approach wins out over pure design and copy flights of fancy, and capricious business whims, every time.
If you produce any content or design that is seen by other people then you should read this book. Even if you're already doing half of what it suggests, there will still be something in it of value.
I can't believe I took so long to buy it!
A great buy though if you're a total beginner to this area and want to get clued up fast. Pretty concise and to-the-point stuff that's easy to digest.
When it comes to the web, first impressions count. Take Amazons new redesign for 2008. Amazon gets quite a lot of coverage in the book as an example of good design, so it's interesting that they have gone away from their old design, that's been around for about a decade. I don't like the new look, because every time I use it I have to think whereas before it was intuitive. That's the whole point of "dont make me think". You should never have to think about how to use a web site. If you need to use your brain to do something simple, the designer has FAILED.
"Dont make me think" is a quick and easy read. It's quite small at 200 pages. It's often reduced on Amazon so keep an eye out for a bargain.
Highly recommended for all developers, even if you don't often do user interfaces. The advice can be applied to all interfaces and not just the web.
This, and his other book - Rocket Surgery Made Easy - are valuable references for anyone interested in user interfaces and what makes a good one.
It makes a very simple point - by designing a web user interface that is logical, simple, clear, intuitive, helpful and robust, people will find them easier to use, have fewer problems, will need less documentation/help, will come back, and will have a positive view of you and your products.
It is so full of logic and startling truth, I found myself yelling "yeah!" a few times at what it had to say. To put it another way, if you think that it's focus on the obvious is, well, all too obvious for you to have not already noticed, then think again!
If there is one book I would impore developers to read (no matter what software they develop) it would be this. It should be mandatory reading.
Despite of the old version of the book, this book is amazing. If everybody read it once, sucking powerpoint presentation, unwatchable websites and unusable objects would disappear from earth!