Don't Make Me Think!: A Common Sense Approach to Web Usability Paperback – 18 Aug 2005
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From the Back Cover
Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike. Don't be surprised if it completely changes the way you think about Web design.
Three New Chapters!
- Usability as common courtesy -- Why people really leave Web sites
- Web Accessibility, CSS, and you -- Making sites usable and accessible
- Help! My boss wants me to ______. -- Surviving executive design whims
"I thought usability was the enemy of design until I read the first edition of this book. Don't Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book.
In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing. If you design, write, program, own, or manage Web sites, you must read this book." -- Jeffrey Zeldman, author of Designing with Web Standards
About the Author
Steve Krug is a usability consultant who has more than 15 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others. Based in part on the success of the first edition of Don’t Make Me Think, he has become a highly sought-after speaker on usability design.
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Top Customer Reviews
It must be said, though, that Krug's idea of usability is usability for Americans. He assumes we all come from the same place, speak the same language, use the same language scripts and so on. He dismisses web forms in a couple of sentences and international web site users in even fewer. In terms of international viewers of web sites, some of his advice is downright damaging.
Read this as an introduction to usability, but look further too - otherwise we will never be rid of the scourge of the required "State" field in forms ...
It's a very easy read and doesn't complicate matters with technical jargon, but instead relates to everyday tasks such as likening finding a product on a website to looking for a chainsaw in a hardware store. It examines the way we use the internet, it highlights that people don't use websites the way the designer intended and that we don't `read' websites, we scan them. It covers popular, common-sense solutions to these issues and uses clear, well-illustrated examples. It also talks about simplifying usability testing so you do enough of it, and uses some real-world examples to demonstrate.
It is an essential purchase for anyone involved in website creation and there are three new chapters in the second edition that help justify a new purchase if you already own the first edition.
I would give this book a big thumbs up.
I particularly liked the "fixed" versions of home pages with the description of the "problem areas". All the other points covered were very clearly explained and easy to take on board. Particularly useful sections covering home page design and testing sites for usability.
I bought four books about usability recently and this is easily the best.
This book gives the practical advice that anyone involved in trying to create a successful web site needs that isn't biased. The main advice is to give your users the web site that THEY want. Easy to read, very honest advice.
Some of the points appear to be common sense and obvious, but only once you've read them!
I would describe this book as a must-read for web designers.
Most Recent Customer Reviews
An absolute classic. This is required reading for all of our interns.Published 2 months ago by Justin Lawrence
A must-read for anyone interested in web design. The second edition adds important updates but the principles will always be the same.Published 5 months ago by M. Bull
Though the internet and its protocols moves at a fast pace, leaving some aspects of the book understandably a little dated, the basics are invaluable and immediately useful and... Read morePublished 9 months ago by G. P. Hudson
Easy reading and very useful even if you're not an ux designer!Published 9 months ago by Catarina Dóris Mendes de Oliveira de Carvalho
I've worked in the UX space for a few years now, but still keep referring back to this. Really easy to digest, quick to read, entertaining. Fantastic. Read morePublished 9 months ago by Jimmy Samurai
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