Difficult People: Dealing With Difficult People At Work Paperback – 8 Sep 2013
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About the Author
"For over ten years now I have been driven to find the very best methods for creating effective personal change. If you are anything like me, you're probably interested in simple and straight-forward explanations. Practical stuff that gets results!" Colin G Smith has written many articles and several books including, 'EFT Tapping: How To Relieve Stress And Re-Energise Rapidly Using The Emotional Freedom Technique' and 'Awesome Mind Power Techniques.'
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Top Customer Reviews
It will help you to understand the different types and how to deal with situations in a calm and understanding way without cauing the situation to escalate.
I actually read the book twice so I fully understood the concepts.
A 'must have' for anyone who is in the business of managing people, it will be invaluable in helping to solve personnel issues.
The author of this book does a great job of explaining the fundamentals of good communication in relation to awkward conversations that can occur when dealing with these difficult individuals.
I also found the section “seven types of difficult personalities” very interesting and I could pick out someone that I personally know that fit each of these descriptions….. I didn’t think I knew that many difficult people before reading this
All in all an interesting and educational read
This book will make a difference to your life, as you learn to understand different perspectives, and how looking at yourself improves your ability to communicate effectively.
Most Recent Customer Reviews
Like a previous reviewer I bought this as a "joke" present for someone at work - and it certainly is a joke. Read morePublished 9 months ago by Maltravers
At one time or another, all of us encounter “difficult” people—whether it’s at work or school, there are just some people that are hard to get along with. Read morePublished 14 months ago by Avid Reader
A quick read which stAtes the obvious but makes you think about dealing with people and a few good tips an how to keep calm!Published 18 months ago by Jo
This book gave me some nice tips to help keep the difficult people out of my life.Published 20 months ago by DXLPM
Excellent book. The book solves one problem. "Office politics and how to deal with difficult colleagues".
I am really happy I stumbled upon this book. Read more
It can be such a challenge to deal with difficult people, especially in the workplace where you are forced to be professional. Read morePublished 20 months ago by Amy
This book has helped me a lot in dealing with difficult people in my life. I have had problems with some fee people at my work place and this book has given me the information I... Read morePublished 21 months ago by Joey
These book not only gives you an insight into what causes people to be difficult and how to deal with them but also give an insight into yourself and opens the possibility that we... Read morePublished on 19 July 2014 by Kenneth Ball