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Difficult People: Dealing With Difficult People At Work Paperback – 8 Sep 2013

4.4 out of 5 stars 27 customer reviews

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Product details

  • Paperback: 46 pages
  • Publisher: CreateSpace Independent Publishing Platform (8 Sept. 2013)
  • Language: English
  • ISBN-10: 1491245522
  • ISBN-13: 978-1491245521
  • Product Dimensions: 15.2 x 0.3 x 22.9 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (27 customer reviews)
  • Amazon Bestsellers Rank: 370,003 in Books (See Top 100 in Books)

Product Description

About the Author

"For over ten years now I have been driven to find the very best methods for creating effective personal change. If you are anything like me, you're probably interested in simple and straight-forward explanations. Practical stuff that gets results!" Colin G Smith has written many articles and several books including, 'EFT Tapping: How To Relieve Stress And Re-Energise Rapidly Using The Emotional Freedom Technique' and 'Awesome Mind Power Techniques.'


Customer Reviews

4.4 out of 5 stars
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Top Customer Reviews

Format: Paperback Verified Purchase
Even though I bought this as a joke gift I still felt taken for a ride when this showed up. Had I noticed the author was a snake oil salesman (i.e. NLP expert) I wouldn't have lined his pockets. The contents are generic and could have been written by anyone. They require no particular expertise or qualifications. I'd recommend finding something with a bit more substance - I'm sure you can do a lot better for your money
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Format: Kindle Edition Verified Purchase
This short book is a very interesting read for anyone who has to deal with difficult people.

It will help you to understand the different types and how to deal with situations in a calm and understanding way without cauing the situation to escalate.

I actually read the book twice so I fully understood the concepts.

A 'must have' for anyone who is in the business of managing people, it will be invaluable in helping to solve personnel issues.
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Format: Kindle Edition Verified Purchase
A well informed approach to a difficult subject. There's no magic bullet; if you're confronted with difficult people you need systems to follow to avoid responding detrimentally, and this book lays it all out in clear language. There's valuable insight into improving your own communication skills, so that you can take the initiative early in any situation, and how to recognise and deal appropriately with the 7 different personality types. Congruent and Informative.
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Format: Kindle Edition Verified Purchase
Dealing with difficult people can be hard for anyone and if you are not aware of why they are difficult in the first place, you will struggle to know where to start.

The author of this book does a great job of explaining the fundamentals of good communication in relation to awkward conversations that can occur when dealing with these difficult individuals.

I also found the section “seven types of difficult personalities” very interesting and I could pick out someone that I personally know that fit each of these descriptions….. I didn’t think I knew that many difficult people before reading this
All in all an interesting and educational read
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Format: Kindle Edition Verified Purchase
This book takes a very broad approach to the equally broad subject of dealing with Difficult People. It clearly recognizes the infinite variation of situations you might meet, and offers a range of tools and techniques you can call on to support you. I liked the way the author breaks down the different personality types of difficult people and reveals the motivation behind their behavior, and how to find strategies to cope with them. Well researched and written. Recommended.
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Format: Kindle Edition Verified Purchase
This book is very helpful on how to deal with difficult people. Interacting with difficult people at work is often stressful and never easy. This book is a guide on how to understand difficult people, improve communication skills, manage anger, and so on.
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Format: Kindle Edition Verified Purchase
You can't choose who you work with, and even though you know you can't be best friends with everyone, difficult people can make your job a nightmare. This book will provide the solution. You are guided through the different personality types, and how to communicate with them.

This book will make a difference to your life, as you learn to understand different perspectives, and how looking at yourself improves your ability to communicate effectively.
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Format: Kindle Edition Verified Purchase
None of can have success in life without dealing with other people and sometimes this means dealing with people we don't like or find difficult to get on with. What this book lays out is the a great blueprint of the many guises difficult people come under and how to cope with each in difficult situations. Add then to this lots of tips to stress reducing tips and tricks and you've got a great book that really helps when you feel like throwing in the towel .
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