FREE Delivery in the UK.
In stock.
Dispatched from and sold by Amazon. Gift-wrap available.
Developing B2B Social Com... has been added to your Basket

Dispatch to:
To see addresses, please
Please enter a valid UK postcode.
+ £2.80 UK delivery
Used: Very Good | Details
Sold by sales-de
Condition: Used: Very Good
Comment: dispatched today or following business day, expected latest delivery in UK within 10 days
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

Developing B2B Social Communities: Keys to Growth, Innovation, and Customer Loyalty Paperback – 17 Sep 2013

See all 5 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
"Please retry"
"Please retry"
£10.12 £10.12
Note: This item is eligible for click and collect. Details
Pick up your parcel at a time and place that suits you.
  • Choose from over 13,000 locations across the UK
  • Prime members get unlimited deliveries at no additional cost
How to order to an Amazon Pickup Location?
  1. Find your preferred location and add it to your address book
  2. Dispatch to this address when you check out
Learn more
£17.50 FREE Delivery in the UK. In stock. Dispatched from and sold by Amazon. Gift-wrap available.
click to open popover

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone

To get the free app, enter your mobile phone number.

Product details

  • Paperback: 204 pages
  • Publisher: Apress; 1st ed. edition (17 Sept. 2013)
  • Language: English
  • ISBN-10: 1430247134
  • ISBN-13: 978-1430247135
  • Product Dimensions: 15.2 x 1.2 x 22.9 cm
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: 2,620,567 in Books (See Top 100 in Books)
  • Would you like to tell us about a lower price?
    If you are a seller for this product, would you like to suggest updates through seller support?

  • See Complete Table of Contents

Product description

About the Author

Margaret Brooks,Senior Advisor, Business Unit Strategy for the Global Presales Organization and former Vice President, Customer Success, joined CA Technologies in 1999. In the Customer Success organization, she was responsible for the development and vitality of the CA global communities representing a cross section of product and solution communities. This team continues to lead transformation programs to improve customer experience and supports the business requirement for continued enhancements to the online customer experience. In her career at CA Technologies, Brooks has held many executive positions in sales, technical sales, and business development. She has also specialized in governance, risk, and compliance and was involved with thought leadership, publications, and solution development in this area for several years. She published articles in WSTA magazine, KM World,and SC Magazine on the topics of governance, risk, and compliance. She has been nominated for the CEO Award for her contributions in this area. Brooks draws on more than 35 years of experience in the IT industry. Prior to joining CA, she led consulting engagements at the data warehousing division of Platinum Technologies. Before that, she held management positions in data warehousing and information resource management, focusing primarily on companies in the healthcare and insurance areas. She holds a Bachelor of Science degree in Health Education from the University of Alabama.

Customer reviews

There are no customer reviews yet.
5 star
4 star
3 star
2 star
1 star
Share your thoughts with other customers

Most helpful customer reviews on 5.0 out of 5 stars 2 reviews
One person found this helpful.
5.0 out of 5 starsB2B is still H2H
on 21 March 2014 - Published on
Verified Purchase
One person found this helpful.
5.0 out of 5 starsReal value for a community practitioner or leader working in the B2B space
on 22 August 2014 - Published on
Pages with related products. See and discover other items: leica m, fujifilm lenses

Where's My Stuff?

Delivery and Returns

Need Help?