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WD 2 TB NAS Desktop Hard Disk Drive (Intellipower SATA 6 Gb/s 64 MB Cache) - 3.5 inch, Red

4.5 out of 5 stars 1,213 customer reviews
| 98 answered questions

RRP: £99.00
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2 TB
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Frequently Bought Together

  • WD 2 TB NAS Desktop Hard Disk Drive (Intellipower SATA 6 Gb/s 64 MB Cache) - 3.5 inch, Red
  • +
  • Synology DS216j 2 Bay Desktop Network Attached Storage Enclosure
Total price: £211.77
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Size Name: 2 TB | Style Name: Non Retail Boxed

Product Information

Size: 2 TB | Style Name: Non Retail Boxed
Technical Details
BrandWE DIGITAL
Item Weight599 g
Product Dimensions10.2 x 2.6 x 14.7 cm
Item model numberWD20EFRX
SeriesWD20EFRX
ColorRed
Screen Size3.5 inches
Processor Count1
Computer Memory TypeDDR3 SDRAM
Hard Drive Size2 TB
Wattage4 watts
  
Additional Information
ASINB008JJLZ7G
Best Sellers Rank 1,375 in Computers (See top 100)
Shipping Weight680 g
Date First Available11 July 2012
  
Warranty & Support
Warranty, Parts: Replacement parts covered under manufacturer's warranty terms for 12 months from date of purchase

Warranty, Labor: Labour cost covered under manufacturer's warranty terms for 12 months from date of purchase
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Size Name: 2 TB | Style Name: Non Retail Boxed
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Product Description

Size Name:2 TB  |  Style Name:Non Retail Boxed

Product Description

The original colour of NAS, WD's formula of success has led growth of WD Red into higher capacities and expansion into 2.5-inch solutions. WD offers a broader, more comprehensive portfolio of NAS solutions for customers.

Box Contains

1 x Western Digital RED 2TB 3.5IN SATA6


From the Manufacturer

WD Red WD Red Pro
Application Up to eight bay NAS systems Up to 16 bay NAS systems
Available Capacity 6 TB 4 TB
Ideal for Personal Home and Small Office NAS. Medium to Large Business NAS.
Cache 16 MB and 64 MB 64 MB
Interface SATA 6 GB/s SATA 6 GB/s

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Style Name: Non Retail BoxedSize: 2 TB Verified Purchase
Western Digital 2TB 3.5inch SATA6 Internal Hard Drive - Red

The drive was received inside a box with loads of scrunched up brown paper inside another box. The drive itself was inside a sealed anti-static bag, wrapped in bubble-wrap.

The drive has been incorporated into an unRAID NAS after pre-clearing and exercising to ensure it has no errors. It is currently holding about a terabyte of data built from the parity drive after a 1 terabyte drive died on me and is currently being RMA'd to Western Digital.

OUT OF REGION WARRANTY

However, on registering this drive with Western Digital, it said it was "Out of Region". Their web site explains what this means but in essence it means it does not have a Western Digital warranty so you would have to send it back to Amazon for replacement. Now Amazon say they will only give it a 1 year warranty. So I have been conversing with both Western Digital and Amazon to try and get this sorted out. The product description does not say anything about a reduction in the length of warranty. If I buy a genuine Western Digital "RED" drive I expect to receive the "RED" warranty of 3 years. I am currently asking for recompense for the reduced warranty period or a replacement drive with a genuine Western Digital "RED" warranty of 3 years. Unfortunately, you cannot tell if the drive is "Out of Region" or not until you register the product.

I will update this review when I hear from Western Digital and Amazon.
26 Comments 183 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Style Name: Non Retail BoxedSize: 2 TB Verified Purchase
Before install take a few .jpegs of HDD model no: and serial no:
Scan invoice.

Yeah register via WDs web portal, you'll get a message saying "Out of Region" and an warranty expiry 3yrs from registration date.

At this point use the portal to raise a WD "ticket" and simply explain the situation, include your .jpegs and copy of invoice.
If you can't add pics and invoice via WD portal,just wait till WD reply to the ticket you raised, and again explain along with your pics of model and serial no's: and copy of invoice.
WD will make the HDD valid in your region with the 3yr warranty we expected.

Also these HDDs are whisper quiet (anti vibration & intellipower 5400rpm - 5900rpm) compared to the 2 Hitachi Deskstars (7200rpm) that I was previously spinning....

Regards
2 Comments 52 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Style Name: Non Retail BoxedSize: 3 TB Verified Purchase
Excellent packaging and prompt delivery!

Bought these to replace two failed Seagate drives ( won't be getting those again )

So far so good, installed in synology NAS without issue!

Update March 2014. All three are still working flawlessly in my NAS.
2 Comments 39 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Style Name: Non Retail BoxedSize: 4 TB Verified Purchase
I purchased 2 drives for my Synology NAS. Items arrived in 3 days time (I don't have Prime subscription) nicely packed.
Before taking the plastic packaging off I have decided to confirm warranty from Western Digital (WD) website.
The WD website could recognise the drive with the serial number, but wouldn't let me register the drive as they are OEM. So, there is no warranty from the WD either.
In the product listing on the "standard" drive with is OEM, Amazon listed as 3 years warranty. I don't think Amazon will give any warranty from their side for more than one year. With this confusion, I have decided to return the drives.
So, if you bought one of the OEM or Standard drive, check out the warranty in the WD website. Else you might get a surprise if your drive stop working and no warranty.
I have given 3 stars as the drives might have been fine if I tried. But dropped 2 stars due to confusion in the listing about warranty.
7 Comments 40 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Style Name: Non Retail BoxedSize: 3 TB Verified Purchase
The drive is everything that I expected it to be so far. I bought the drives to to in a Drobo 5N NAS box and the RED drives, which are recommended for this box, are fast. It is obviously too early to tell if they are reliable.

One heads-up that people should be aware of is the warranty. You get 3 years from Western Digital, and they have a dedicated customer support line just for the Red drives. Registering the drives online at their website is quick and easy, but in the case of the drives that I acquired via an Amazon Marketplace vendor it said "OUT OF REGION - Product is outside the region (Americas, Europe-Middle East-Africa, or Asia-Pacific) where it was originally shipped." What it means is that the Amazon Marketplace vendor didn't buy the drives directly from WD in EMEA, but instead sourced them from the Americas or Asia-Pacific. Luckily this isn't a big deal for a home user because your product is still covered by the full 3 year warranty, but you are limited to 5 RMA's per year for out of region products.

Are my 5 drives going to cause 5 RMA's in one year? I hope not! If you had 50 drives you may have an issue though as any good engineer knows the chance of drive failure increases in proportion to the number of drives that you have.

So buyer beware - get a product direct from Amazon and I guess it will be officially sourced. If you do get an out of region product from a Marketplace vendor you will still get support but there will be caveats.
2 Comments 71 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Style Name: Non Retail BoxedSize: 1 TB Verified Purchase
The Western Digital's Red range of SATA hard disks is designed specifically for use in home and small business NAS devices. With this purpose in mind, the WD's are built for durability, power efficiency and low noise levels of just 23dB(A). Western Digital's `Intellipower' system, which uses caching, promises faster throughput than you'd expect from a 5,400rpm disk.

There is however a small downside, the poor slow file write speed means that these disks are less than ideal if, for instance, you want to habitually back up lots of documents to your NAS, But this has to be balanced by the Red's low power consumption, low noise levels and three year warranty make it well suited to its intended purpose - NAS storage. You could buy the Western Digital Caviar Green 3TB for slightly less if performance isn't so important.

Review update: 27.10.2013

Important note - I managed to attend IP EXPO at Earls Court recently and managed to speak to Western Digital people about the WD Red NAS drives, and they have confirmed what I have read on the WD website - that you should only have between 1 to 5 drives in anyone single NAS unit. If you, let us a say, have a unit like the Synology 1813+ (an 8 bay unit) you are strongly advised not place any more than 5 WD Reds in the unit. As clusters of above 5 drives will give vibration issues that can lead a drive to believe that it has `failed'. For that reason I am reducing my WD Reds in the 1813+ down from 8 to 4. The remaining 4 bays I will `populate' with WD Se 4TB drives. Obviously the decision is yours on what types of drives you use - I have decided on the WD Se drives as they have very good specification and the extra outlay is just about within my budget. Now I know, on the internet, there is some debate out there in the `forums' and blogs about this issue and its `validity' of the five drive maximum- but this is what I have heard from WD and thought best to share.
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Size Name: 2 TB | Style Name: Non Retail Boxed