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The Design of Everyday Things Paperback – 29 Aug 2002

4.5 out of 5 stars 103 customer reviews

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Paperback, 29 Aug 2002
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Product details

  • Paperback: 288 pages
  • Publisher: Basic Books; Basic Pbk ed. edition (29 Aug. 2002)
  • Language: English
  • ISBN-10: 0465067107
  • ISBN-13: 978-0465067107
  • Product Dimensions: 14 x 1.7 x 21.1 cm
  • Average Customer Review: 4.5 out of 5 stars 103 customer reviews
  • Amazon Bestsellers Rank: 202,093 in Books (See Top 100 in Books)
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Product description

Synopsis

First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customer

From the Publisher

This is the only updated edition, and the only one to include Don Norman's brand new introduction.

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29 July 2017
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