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Deploying and Troubleshooting Cisco Wireless LAN Controllers: A Practical Guide to Working with the Cisco Unified Wireless Solution (CCIE Professional Development (Unnumbered)) Hardcover – 9 Nov 2009
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From the Back Cover
This is the only complete, all-in-one guide to deploying, running, and troubleshooting wireless networks with Cisco® Wireless LAN Controllers (WLCs) and Lightweight Access Point Protocol (LWAPP)/Control and Provisioning of Wireless Access Points (CAPWAP). Authored by two of the most experienced Cisco wireless support professionals, the book
presents start-to-finish coverage of implementing WLCs in existing wired and wireless network environments, troubleshooting design-related issues, and using LWAPP/CAPWAP solutions to achieve your specific business and technical goals.
One step at a time, you’ll walk through designing, configuring, maintaining, and scaling wireless networks using Cisco Unified Wireless technologies. The authors show how to use LWAPP/CAPWAP to control multiple Wi-Fi wireless access points at once, streamlining network administration and monitoring and maximizing scalability.
Drawing on their extensive problem-resolution experience, the authors also provide expert guidelines for troubleshooting, including an end-to-end problem-solving model available in no other book.
Although not specifically designed to help you pass the CCIE® Wireless written and lab exams, this book does provide you with real-world configuration and troubleshooting examples. Understanding the basic configuration practices, how the products are designed to function, the feature sets, and what to look for while troubleshooting these features will be invaluable to anyone wanting to pass the CCIE Wireless exams.
- Efficiently install, configure, and troubleshoot Cisco Wireless LAN Controllers
- Move autonomous wireless network solutions to LWAPP/CAPWAP
- Integrate LWAPP/CAPWAP solutions into existing wired networks
- Understand the next-generation WLC architecture
- Use Hybrid REAP and Home AP solutions to centrally configure and control branch/remote access points without deploying controllers in every location
- Use Mobility Groups to provide system-wide mobility easily and cost-effectively
- Use Cisco WLC troubleshooting tools, and resolve client-related problems
- Maximize quality in wireless voice applications
- Build efficient wireless mesh networks
- Use RRM to manage RF in real-time, optimizing efficiency and performance
- Reference the comprehensive WLC and AP debugging guide
Part of the CCIE Professional Development Series, this is the first book to offer authoritative training for the new CCIE Wireless Exam.
It will also serve as excellent preparation for Cisco’s new
CCNP® Wireless exam.
About the Author
Mark L. Gress, CCIE 25539, is an escalation engineer at the Cisco Systems Technical Assistance Center (TAC) in Research Triangle Park, North Carolina, where he has worked since 2005. He has been troubleshooting complex wireless networks since the birth of the Cisco Wireless LAN Controller (WLC) as a TAC engineer, a technical lead for the Enterprise Wireless team, and now as an escalation engineer supporting the complete Cisco line of wireless products. Mark has diagnosed problems in some of the largest Cisco wireless deployments and has provided training for TAC teams around the world. He has also contributed to numerous design guides, application notes, and white papers. As one of the highest contributors of identifying and assisting in defect resolution, his work has led to increases in overall product quality and stability. Mark graduated summa cum laude with a bachelors of science in both computer information systems and business management from North Carolina Wesleyan College. For more than ten years, Mark has been professionally involved in the networking industry.
Lee Johnson is currently a wireless specialist on the RTP Wireless TAC team at Cisco. He has been troubleshooting wireless networks, including both autonomous and controllerbased infrastructures, since 2006. Lee troubleshoots complex wireless issues in Cisco customer networks around the world. He has been dispatched to customer sites to address critical accounts and represented Cisco at Networkers. He also provides training and documentation for fellow Cisco engineers in both wireless and nonwireless TAC groups. Lee works closely with the wireless development group at Cisco to improve product quality and the customer experience with the WLC. He holds a bachelor of science degree in biology from the University of North Carolina at Chapel Hill.
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Top Customer Reviews
This book shows all the characteristics of a good and clever engineer trying to punch above his weight in the field of documentation, and frankly, failing to get his knowledge across to his reader. If he can't do it himself, he would be better advised to get it ghost written; that way readers can benefit from his knowledge, and (please!) someone else's ability to transfer that knowledge to the written word. It's a good thing its cheaper than some Cisco books, or it would be going straight back.
Most Helpful Customer Reviews on Amazon.com (beta)
I passed my CCIE Written before this book was published but have used it as a study guide for the CCNP-Wireless which I have one exam left. Without breaking the NDA rules I can say this is a great study material for all the certification series. While the CCNA Wireless book is a great intro I find this book more relevant and in depth to the test blueprints and will help you pass the exams.
Now if we could just get a CCIE-Wireless Lab Guide to study off of I'd be all set!
The second tip is to imagine you are offsite and are talking on the phone to an onsite sysadmin. And no visuals on your phone. It's strictly audio. This gedanken forces you to focus on what might be the key features of the problem.
The rest of the book then delves into specific abilities of Cisco boxes. Often there might be diagnostic text output that you can get. Cisco has been careful about enabling its machines to provide copious diagnostic dumps. The mass of detail is needed because of the many possible failure symptoms. But this also means that part of the skill you should cultivate is an intuition about what to look for in a potential surfeit of a data dump.
One impression from the book is that wireless problems can be harder than those in an all-wired network. For the latter, at least in principle, you can trace the wires and test each link. But wireless transceivers can overlap in broadcast range. While evesdropping does not require physical access to your equipment by an adversary.