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on 11 April 1999
One of few books about Deming actually endorsed by Deming himself - "It is a pleasure to commend this book to anyone for easy reading of the principles of management..." (Foreword). A step-by-step, practical introduction to the basics of Deming's management philosophy, far easier to read than Deming's own books, but not attempting to reach the depth of the system of profound knowledge outlined in "The New Economics." Of particular use to managers and students in understanding Deming, and to educators in preparing several famous demonstrations, including the Red Bead Experiment and the Funnel Experiment, with ample illustrations. This is not a lecture, but a self-paced "fun" substitute for "the real thing" (Deming's four-day seminars). Highly recommended.
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on 8 November 1997
This book is unique. It has a format that shows f three levels of the Deming philosophy. It deliniates the viewpoint of the man who led those amazing seminars, It brings the subject to earth with a narrative, and it supplies the wonder of a first-time participant. This is the book I give my students when they ask what Dr Deming was like.
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on 14 October 1996
Authors take the reader through a typical four
day Deming seminar. They lead a reader thru a
seminar through the eyes of an executive and the
authors add their comments. Portions of Deming's
seminar are legendary and the authors make you
believe you're there for the marble test. Deming
had approved this book and one of the authors had been
a facilitator for a number of Deming led seminars.

If you want an easy introduction to statistical control,
this is the book for you!
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on 14 July 2011
I have long been a fan (and an advocate) of W Edwards Deming.

This book should have been a real treat - a seminar led by the man who helped the Japanese to rebuild their economy after the Second World War and who has routinely been ignored by the West to their cost.

The book is clearly a cheap reprint of a much better book. The diagrams and text boxes are presented on a grey hashed background making them difficult to read.

Don't buy it. Seek out an older edition - maybe from a library that has the original drawings and text.

Mr Deming is probably stirring in his grave!
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