Updated review;
I originally had some concerns about the item in the form of a hole around one of the centre attachment points and what appeared to be frayed stitching, so in light of this I requested to return the item which usually isn't a problem.
What I got was a lady who wouldn't accept my request to return I would of paid the postage! Customer advisor from DD was obtuse and surly she told me "there is no issue with the item (she diagnosed this with limited information) and that's how it's supposed to be it's just part of the manufacture process to end up with small holes around the attachment points and the stitching and that is why DD heat seal the inside so the hole isn't a problem" and told me the "stitching is fine" all diagnosed without a proper examination.
I Got the impression once they have your money that's it they don't want to know I suspect I was just unlucky in getting the most unhelpful advisor they had too offer that day.
I had high hopes for the item and it might still prove me wrong and serve me well but as a consumer to be told your issue is non existent and the item is fine without it being examined after you have clearly asked to return is pretty poor in my opinion even if I was wrong, I could do with another size tarp also but given the customer service experience I had with DD I think I'll steer clear of their products now.
August 2021 the tarp is still going strong it has been used in some terrible conditions really strong gusts and torrential rain and it hasn't failed yet its still going strong, I've used it more times than I count.
| Color | Coyote Brown |
|---|---|
| Size | 3M X 3M |
| Material type | Polyester |
| Seasons | Evergreen |
| Sport | SPORTS |
| Batteries included? | No |
| Brand | DD Hammocks |
| Manufacturer | DD Hammocks |
| Item model number | DD Tarp 3M X 3M Coyote Brown |
| ASIN | B00901LMSE |
