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Customer retention in a week 3rd edition (IAW) Paperback – 29 Nov 2002

5.0 out of 5 stars 1 customer review

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Product details

  • Paperback: 96 pages
  • Publisher: Hodder & Stoughton; 3rd Revised edition edition (29 Nov. 2002)
  • Language: English
  • ISBN-10: 034084938X
  • ISBN-13: 978-0340849385
  • Product Dimensions: 12.7 x 0.6 x 19 cm
  • Average Customer Review: 5.0 out of 5 stars 1 customer review
  • Amazon Bestsellers Rank: 3,177,900 in Books (See Top 100 in Books)
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Product description

About the Author

Jane Smith is a consultant in training design and developing open learning materials. Her company, Word Smiths, provides writing, editing and design services to a variety of public and private sector clients. She delivers management and personal development workshops and has written several successful books on associated subjects.


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12 July 2014
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