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Consulting for Real People: A Client-Centred Approach for Change Agents and Leaders Paperback – 16 Nov 1998

4.1 out of 5 stars 7 customer reviews

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Product details

  • Paperback: 256 pages
  • Publisher: McGraw-Hill Education / Europe, Middle East & Africa; 2 edition (16 Nov. 1998)
  • Language: English
  • ISBN-10: 0077093348
  • ISBN-13: 978-0077093341
  • Product Dimensions: 19 x 2 x 24.7 cm
  • Average Customer Review: 4.1 out of 5 stars 7 customer reviews
  • Amazon Bestsellers Rank: 310,250 in Books (See Top 100 in Books)
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Product description


"Consulting for Real People: a Client-Centred Approach for Change Agents and Leaders, 2/e" shows you how to become truly client-centred by empowering your client and supporting them right through to the point where the new behaviour replaces the old. Formerly titled "Client-Centred Consulting: A Practical Guide for Internal Advisers and Trainers", this highly successful book has been fully updated to reflect advances in the field. The scope of the book has also been expanded to include issues, dilemmas and the operational styles of both internal and external change agents. Other new topics covered include change management issues for leaders, managing large-scale organisational changes, and ways in which change agents can empower themselves and their clients. The book begins with an exploration of all aspects of change management from the perspective of consultant, manager or team leader. It goes on to explore the range of consulting styles available and the structure of the consultant-client relationship. Finally it explains why successful change agents must have a high level of personal power and self-esteem and it explores ways in which these can be acquired.

7 customer reviews

4.1 out of 5 stars

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26 July 2016
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