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Customer reviews

5.0 out of 5 stars
6
5.0 out of 5 stars

on 30 June 2009
This book is just funny, great and a real eye-opener to what has and is going on in the IT world.
The author really has a way with words and a life-time of stories to bring you into the deep, dark and mostly ungoverned world of IT.
A must for any IT Manager.
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on 17 July 2010
In no case should this book be considered a collection of amusing stories. While it is certainly funny there is a lot of knowledge and experience under the cover of wit. If anything, the book can be used as an extended management and contracting manual. Maybe not everyone will get it the first time but the more time you spend in the IT business the more you realize how right Phil is.

Most management books will show you some guidelines about how to behave, maybe a framework on which you will have to build based on your own experience and fail numerous time until you understand the "[incompetent] people" factor in the equation. Most smart and capable people in IT start from the premise that everybody is as smart and competent as them. This usually has the effect that everybody else (who is NOT smart or competent) will start fearing them and consciously or unconsciously oppose them in every way. Phil manages to show trough a series of short stories what is the proper way to approach situations such as hiring and firing, meetings, managing your manager and handling change.

A great read, with a lot of substance, the book will be enjoyed a lot more by those who have some experience in the field. There are moments where laughter is inevitable so it's not a good choice of reading in the office while you pretend to be deeply concerned by some technical issue.
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on 8 July 2009
Be warned, if you act as I did and read this book at work or on the train, you will be the subject of many strange looks, as it is impossible to not laugh out loud. This is a hilarious take on life as an IT Manager. As funny as they are recognisable, each story will undoubtedly keep you entertained. This is definitely worth a read, Phil Factor's experiences of a life in IT are not to be missed.
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on 6 August 2009
Well what an eye opener! now I know what my IT guys get up to all day while I stare helplessly at a blank screen having tried plugging it in, restarting it, and kicking it. Very enjoyable read and a great insight for any corporate PC user. Phil is a talented writer, blogger, and story teller and I look forward to his next instalment
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on 21 July 2009
This is an hilarious book with some laugh-aloud moments. But, more importantly, it outlines many of the absurdities in IT management. Anyone in charge of an IT department MUST read this book and, hopefully, avoid the pitfalls and pratfalls it amusingly describes.
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on 9 November 2012
Read the free pdf version and enjoyed it so much I've ordered a proper copy! It's like a reality based version of the BOFH in places, with fantastic insights, amusing stories and advice for anyone in the IT industry not just managers.
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