Buy Used
+ £1.80 delivery
Used: Good | Details
Sold by musicMagpie
Condition: Used: Good
Comment: Buy with confidence from a huge UK seller, all items despatched next day directly from the UK. All items are quality guaranteed.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

The Complete Complainer: How to Complain and Get Results Paperback – 29 Jun 2000

3.2 out of 5 stars 12 customer reviews

See all formats and editions Hide other formats and editions
Amazon Price
New from Used from
£72.28 £0.01
click to open popover

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone

To get the free app, enter your mobile phone number.

Product details

  • Paperback: 274 pages
  • Publisher: Metro Books, London (29 Jun. 2000)
  • Language: English
  • ISBN-10: 1900512866
  • ISBN-13: 978-1900512862
  • Product Dimensions: 11.4 x 1.9 x 19.7 cm
  • Average Customer Review: 3.2 out of 5 stars 12 customer reviews
  • Amazon Bestsellers Rank: 960,321 in Books (See Top 100 in Books)
  • Would you like to tell us about a lower price?
    If you are a seller for this product, would you like to suggest updates through seller support?

Product description


Have you ever had a holiday wrecked by a smelly hotel room? Lousy train service? Local Council Bureaucracy? A defective washing machine? Are the people responsible refusing to take your calls? Are you being fobbed off? The British aren't known for their skills at complaining; faced with endless tube delays, lousy service in a restaurant, or shoddy goods, we are more likely to apologise or roll our eyes than take up our grievances with the authority concerned. "The Complete Complainer" is a handbook on how we as consumers can stand up for our rights. It is also an entertaining guide to getting what you want without losing either your temper or your sense of humour. Although the reverse of being a dull legal text book, it outlines in clear form the essential legal principles of consumer issues - and then, much more importantly, describes the tactics needed to win through. By way of illustration, the book features the best and most effective examples of Jasper's letters.

Customer reviews

Top customer reviews

10 June 2018
Format: Paperback|Verified Purchase
17 September 2015
Format: Paperback|Verified Purchase
3 March 2017
Format: Paperback|Verified Purchase
24 May 2014
Format: Paperback|Verified Purchase
One person found this helpful
|Comment |Report abuse
4 February 2017
Format: Paperback|Verified Purchase
3 September 2014
Format: Paperback|Verified Purchase
21 November 2014
Format: Paperback|Verified Purchase
11 January 2016
Format: Paperback|Verified Purchase

Would you like to see more reviews about this item?

Where's My Stuff?

Delivery and Returns

Need Help?