Best Value can often be achieved via a competitive tender. This book addresses the tendering, privatisation and 'externalisation' practices which have swept the world of public service. This easy to read book provides the reader with clear advice about what to do, and what not to do. Concentrating on leisure and public parks, both management and maintenance services are covered. Case studies are included from the UK and Australia. Key elements of the book include: Contract Conception, Tender Evaluation, Co-operation and Conflict, Business Planning, From Loss to Profit, Performance Measurement. Real life examples highlight key issues.