Buy Used
+ £2.80 UK delivery
Used: Very Good | Details
Condition: Used: Very Good
Comment: This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See more of our deals.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

CompTIA A+ Complete Study Guide, Deluxe Edition: Exams 220 601/602/603/604 Hardcover – Special Edition, 31 Oct 2006

4.0 out of 5 stars 4 customer reviews

See all formats and editions Hide other formats and editions
Amazon Price
New from Used from
Hardcover, Special Edition
"Please retry"
£5.00 £1.08

There is a newer edition of this item:

click to open popover

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone

To get the free app, enter your mobile phone number.

Product details

  • Hardcover: 984 pages
  • Publisher: Sybex; De Luxe edition edition (31 Oct. 2006)
  • Language: English
  • ISBN-10: 047004831X
  • ISBN-13: 978-0470048313
  • Product Dimensions: 19 x 5.7 x 24.1 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 1,616,456 in Books (See Top 100 in Books)
  • If you are a seller for this product, would you like to suggest updates through seller support?

  • See Complete Table of Contents

Product description

From the Back Cover

All–in–one guide plus videos prepares you for CompTIA′s new A+ Certification

Candidates aiming for CompTIA′s revised, two–exam A+ Certified Track will find what they need in this value–packed book. Prepare for the required exam, CompTIA A+ Essentials (220–601), as well as your choice of one of three additional exams focusing on specific job roles IT Technician (220–602), Remote Support Technician (220–603), or Depot Technician (220–603). This in–depth Deluxe Edition features instructional videos, thorough coverage of all objectives for all four exams, bonus practice exams, and more. Inside, you′ll find:

Comprehensive coverage of all exam objectives for all four exams in a systematic approach, so you can be confident you′re getting the instruction you need

CD with over an hour of instructional videos so you see how to perform key tasks

Hand–on exercises to reinforce critical skills

Real–world scenarios that put what you′ve learned in the context of actual job roles

Challenging review questions in each chapter to prepare you for exam day

Exam Essentials, a key feature at the end of each chapter that identifies critical areas you must become proficient in before taking the exams

A handy fold–out that maps every official exam objective to the corresponding chapter in the book, so you can track your exam prep objective by objective

Look inside for complete coverage of all exam objectives for all four CompTIA A+ exams.

Featured on the CDs

Test your knowledge with advanced testing software. Includes all chapter review questions and 12 total bonus exams.

Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm handheld.

Learn how to perform key tasks with over an hour of instructional videos on a bonus CD!

Visit for all of your CompTIA certification needs.

About the Author

Quentin Docter, A+, MCSE, CNE, CCNA, SCSA, is an IT consultant and author. He has written or coauthored several books for Sybex, including MCSE: Windows 2000 Network Infrastructure Design Study Guide.

Emmett Dulaney, A+, MCSE, has written over 30 books on Windows, Security, IT project management, and UNIX, and is the certification columnist for Redmond Magazine and

Toby Skandier, A+, is a technical education developer for Sprint Corporation. He has coauthored numerous books, including the bestselling CompTIA Network+ Study Guide.

Customer Reviews

4.0 out of 5 stars
Share your thoughts with other customers

Top Customer Reviews

Format: Hardcover Verified Purchase
This book is fairly good, but has clearly been rushed to publication, to coincide with the new format A+ exams, leading to various deficiencies.

The writing style changes suddenly (there are 3 authors) and the writing is fairly awful in places. Great literature it is not. The geek rating is off the scale - there are many laugh-out-loud moments for the socially-adjusted reader as you sense the authors' genuine excitement about various extremely-tedious-though-useful "technologies".

There are a small number of number of errors in the tests. This isn't a big problem. Worse, quite a few of the questions are sloppily written. For example, the answer to "The lowest voltage shock that can be felt by a human is ...?" is "3000V". Don't go and stick your finger in the 240V socket though - they omitted the word "electrostatic" from the question.

As in most American books there is zero awareness of the other 95% of the world. For example, the answer to "What are the two common cellular standards?" is "GSM and CDMA". No mention of "only in America".

Overall it is a useful book, but not a "complete study guide" as claimed. It isn't good enough to be your only source. Use in conjunction with the other A+ books available.
Comment 8 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
I have to say i was very dissapointed to hear that there were errors in the CD-ROM before i even got to test it. Well, after some reseach on the net i found the details of the problem and how to fix it.

Firstly you have to contact the support section of the manufacturer


There is a link on the left stated "CompTIA A+ Complete Study Guide

To obtain corrected test engine click here"

It'll take you to a topic where someone has complained about the problem.

Click the "Live Chat" link at the top of the page to speak to a support member, they will tell you The version of the Test Engine that is on the CD-ROM has a compatibility issue with the latest version of Flash Player.

If you supplied a valid email before using live chat they will send the modified version of the test engine to it otherwise supply a different email address. Apart from that issue a great in depth book.

Hope that helps
Comment 7 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
CompTIA A+ Complete Deluxe Study Guide: Exams 220-701 (Essentials) and 220-702 (Practical Application)
This is an excellent piece of work, easy to follow and completely understandable to the layman or professional.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
Enjoyable product
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Most Helpful Customer Reviews on (beta) (May include reviews from Early Reviewer Rewards Program) 3.8 out of 5 stars 28 reviews
6 of 6 people found the following review helpful
4.0 out of 5 stars Good Study Guide for A+ Certification 12 April 2007
By EdwardR - Published on
Format: Hardcover Verified Purchase
I used only this book and Thompson Course Technology CompTIA A+ 2006 Q&A book to study for the A+ certification exams. I did not attend any classes or use any other study materials. I passed both the 220-601 Essentials exam and 220-602 IT Technician exam on the first try with a score of 840 on each.

The CompTIA A+ Complete Study Guide is quite comprehensive in my opinion. It covers many topics and will make a good reference book now that my study is finished. Each chapter includes a 20 question practice test (also included on the CD) over the material in that chapter. The included CD has three 60-question practice tests for each of the A+ exams. I worked every practice test until I could do them without making mistakes. The Thompson A+ 2006 Q&A book provided several hundred more practice test questions and was a good supplement to the Docter book as it forced me to go back and re-read some sections in order to answer the additional questions.

The CompTIA A+ Complete Study Guide does have a few problems. I found a number of typos and some of the answers to practice test questions are wrong (although I guess if you can tell the answer is wrong you are learning the material.) Also, I had trouble getting the practice test engine on the CD to run. Had to go to the CD publisher's web site (Wiley) to download an updated test engine.

Overall, I am satisfied with this book and accompanying software. It got me up-to-speed on the material that is tested on the A+ exams. Given the cost of some A+ training products and classes, the book is a bargain.
1.0 out of 5 stars Just...No. 14 Oct. 2009
By Sean Morgan - Published on
Format: Hardcover Verified Purchase
The newly printed editions come with working CDs, which have past exams and question explanations. I think the notes I've derived from them gave me more useful information than the entire book, and I understand the publisher lets you download them anyway.

Everything else. Everything. This book is written and edited with a shocking lack of care for the A+ exam material, facts, and functionality.

Some of the end of chapter questions are left over from other editions of the book, and are not answered anywhere in the text (Ch 15 is particularly bad if you have a copy). The sample exams given on the CD also cover material that is nowhere in the book.

Much of the non-exam material is half true, misinformed, or plain wrong. In Ch 4, the authors somehow manage to confuse the concepts of mounted volumes and logical partitions. In chapter 17, it's explained to us that Unix machines keep all user documents in /usr (Not /home?)...and then we're given a diagram illustrating this to make it clearer. Those are the first two that I could find again, you will find many more.

Other thoughts:
I'm convinced all of the positive reviews either used this book in an instructor-led course, have not taken the exams yet, or are Sybex employees.

This is the worst textbook I have ever read, on any topic. I will never buy another Sybex product again, and encourage anyone reading this to do the same.
4.0 out of 5 stars So far a very good source 10 April 2007
By greyeagle - Published on
Format: Hardcover Verified Purchase
I've just barely begun to get into this book but from what I've seen I believe it will be an excellent source of information on the A+ exam. The disks that are included work just fine for me, no problems at all with running them. Perhaps the people having such trouble and ranting and raving about them not working should maybe make another career choice. Goodness, if you can't get a simple disk to run I sure wouldn't want you working on my computer!

This book will be the backbone of my studies, I believe that several sources are needed in order to get an all around idea of what the A+ wants you to know.

All in all I'm very happy with my purchase and can honestly recommend it to others.
7 of 8 people found the following review helpful
4.0 out of 5 stars Good book, with a few errors... 18 April 2007
By J. Ervin - Published on
Format: Hardcover Verified Purchase
I bought this book to make sure that I knew what I needed to pass the A+ certification test, even though I know most of the material. But there are a few errors that I came across in just the first few chapters, specifically in the Chapter Review questions. For one example, there is a review question for Chapter 2 that reads:

19. Every computer has a diagnostic program built into its BIOS called the __________.





The answer is definitely C, ACCORDING TO THE LETTERS GIVEN, but the answer to this problem given is:

"B. Every computer has a diagnostic program built into its BIOS called the power-on self-test (POST)."

In my opinion, the correct answer should be C, and when I used the electronic test engine that came on the CD (which does work), it came up wrong when I put C with the same annotation.

So I would recommend this book to somebody on the condition that they were on their toes when they read it. I hope that they do a better job further down the line in the book with keeping the errors to a minimum.
3 of 3 people found the following review helpful
5.0 out of 5 stars good book 26 Aug. 2007
By Fiziksphreak - Published on
Format: Hardcover Verified Purchase
I would say the book is good but I would not bother spending the extra money on the deluxe edition. The videos are completely useless, it's only the most basic stuff. From my perspective, the videos are for someone that knows nothing about computers and if a person really doesn't know this stuff then they should spend some time cracking open some computers (which is the only way you are really going to learn) and pick up a more basic book to start out.
Were these reviews helpful? Let us know