Top critical review
on 30 November 2013
The machine arrived, I read the instructions and proceeded to juice some apples. After it had produced about a litre of juice there was a burning smell from the machine. Before I had time to stop...... it stopped! never to go again. Up to that point it was working perfectly. Given all the good reviews for this product, I think I just got unlucky. I would happily have bought the same machine from the seller but needed a juicer fast as I had a lot of apples that needed juicing quickly before they rotted. So I bought another make using the prime service (see my review) Now the good bit. I contacted the seller with my tale of woe, they responded immediately and were most apologetic and agreed to a refund. So well done to them. I would be more than happy to use them again.