Top positive review
27 people found this helpful
Excellent customer service!
on 7 May 2016
I Purchased this set just under a year ago, however after my second time using it, the wheel just snapped off. I was extremely angry for it to happen so soon, as up till then I was very pleased with them, ESP with all the positive comments I received at the airport and the fact I could easily recognise them on the carasol too!
However, I just had to write a review on the fantastic customer service I received.
After sending pictures to prove my wheel had broken off, I was promptly sent a replacement within a couple of days! Absolutely brilliant service!
Therefore, I highly recommend this luggage set for the many reasons mentioned!