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Canon PIXMA MG5550 - multifunction printer ( colour )
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|Shipping||—||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||Available from these sellers||Amazon.co.uk||technologygeeks uk||FONICA||Ebuyer UK Limited||technologygeeks uk|
|Connectivity Technology||USB||USB 2.0, Wireless LAN||WiFi; PictBridge||Bluetooth||WiFi, Ethernet LAN, Bluetooth and USB Port||USB 2.0, Wireless LAN|
|Horizontal Resolution||1,200 dots_per_inch||—||1,200 dots_per_inch||2,400 dots_per_inch||2,400 dots_per_inch||1,200 dots_per_inch|
|Ink Colour||—||Multicoloured||Multicoloured||Single Colour Cartridges||Assorted||Multicoloured|
|Item Dimensions||45.5 x 36.9 x 14.8 cm||36.8 x 45.1 x 12.8 cm||36.9 x 45.5 x 14.8 cm||39.6 x 49.1 x 23.1 cm||49.1 x 39.6 x 23.1 cm||30.4 x 44.9 x 15.2 cm|
|Item Display Weight||—||8.6 kg||6.3 kg||15 kg||11.7 kg||12.5 kg|
|Item Weight||6.3 kg||6.6 kg||6.3 kg||11.7 kg||11.7 kg||5.4 kg|
|Max Printspeed Black White||12 pages_per_minute||8.7 pages_per_minute||20 pages_per_minute||15 pages_per_minute||15 pages_per_minute||—|
|Max Printspeed Colour||9 pages_per_minute||4.5 pages_per_minute||20 pages_per_minute||—||10 pages_per_minute||—|
|Printer Technology||—||inkjet colour||inkjet colour||Inkjet||inkjet colour||inkjet colour|
|Scanner Type||—||—||Flatbed||Flatbed + Sheetfeed||Flatbed||Flatbed|
Software Included:Drivers & Utilities, Canon Easy-WebPrint EX, Canon Full HD Movie Print, Canon My Image Garden, Operating System Support:MS Windows 7, MS Windows XP SP3, MS Windows Vista, Apple Mac OS X 10.6.8 or later, Windows 8, Windows RT, Security Protocols & Features:WEP, WPA-PSK, WPA2-PSK, Interfaces:1 x USB 2.0 - 4 PIN USB Type B, Maximum Copies:99, Max Document Enlargement:400%, Copying Features:2 on 1, BorderFree, 4 on 1, Frame Erase Copy, Max Copying Speed:7.2 ppm (colour), Max Document Reduction:25%, Height:14.8 cm, Width:45.5 cm, Weight:6.3 kg, Depth:36.9 cm, Original Type:Sheets, Document & Media Handling Details:Input tray - 100 sheets - Legal (216 x 356 mm)/A4 (210 x 297 mm) weight: 64 g/m2 - 105 g/m2, Supported Media Sizes:ANSI A (Letter) (216 x 279 mm), Legal (216 x 356 mm), A4 (210 x 297 mm), A5 (148 x 210 mm), B5 (176 x 250 mm), 100 x 150 mm, 130 x 180 mm, 200 x 250 mm, Max Media Weight:300 g/m2, Speed Details:Printing : up to 12.2 ppm - B/W ¦ Printing : up to 8.7 ipm - colour ¦ Printing : 44 sec ( 10 x 15 cm (4"x6") ) - photo ¦ Copying : up to 7.2 ppm - colour, Max Media Size:A4/Legal, Supported Media Type:Envelopes, plain paper, photo paper, glossy photo paper, matte photo paper, Max Original Size:216 x 297 mm, Standard Media Capacity:100 sheets, Min Media Weight:64 g/m2, Supported Envelope Sizes:International DL (110 x 220 mm), Com-10 (105 x 241 mm), Sound Emission:43 dB (operating), Max Operating Temperature:35 °C, Min Operating Temperature:5 °C, Humidity Range Operating:10 - 90% (non-condensing), First Copy Out Time Colour:20 sec, Consumables Included:1 x ink tank ( pigmented black ) - Canon PGI-550PGBK ¦ 1 x ink tank ( black ) - Canon CLI-551BK ¦ 1 x ink tank ( cyan ) - Canon CLI-551C ¦ 1 x ink tank ( magenta ) - Canon CLI-551M ¦ 1 x ink tank (
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I could possibly have put up with all this if the printer actually worked. I had endless problems getting it to connect to my laptop. At first it did eventually print, but then it started sulking and occasionally spitting out half-printed pages. Even when it does print, the duplex is excruciatingly slow, grinding away for a couple of minutes on each page. The machine appears to have some kind of mechanical seizure after every print job, rattling and rumbling away to itself for some time. It does not save wireless internet passwords, which have to be labouriously re-entered on the directional pad every time the printer is switched on.
The final deciding factor was Canon's customer support. They do reply quickly, but the advice is not always helpful or specific and they ignored several important questions. What's particularly frustrating is that you have to go through the process of filling in all your product details every time you send a request, as there is no way to reply to the emails you receive. What is the point of registering a product with Canon if it does not give you a technical support account?
I wasted many precious work hours trying to get this useless object to work, even reinstalling my operating system at one point.
I would strongly advise you to avoid this product. Personally, I would never buy anything from Canon after this experience.
I should make it clear that the seller has been very helpful, agreeing immediately to refund the purchase price and arranging for collection by courier.
Some reports of wireless problems are probably be due to the individual routers or owner's software and hardware. In any case, it is very easy to give the printer a static IP which appears to be the solution to wireless problems and all the functions can be accessed from the LCD panel. Similarly the complaints about it churning away before starting printing are a little unfair. We set our Canon Pixma iP 4850 printing a file and then started the MG5550 on the same file. The document included full page images and duplex printing. The 4850 started quicker and was already printing the document before we set the 5550 off, but they both finished the job together even though the 5550 went through its lengthy pre-print actions. This means it is a faster printer than the already speedy 4850.
We also scanned the same image on the 5550 with the Canon software and Image Capture on a Mac and then compared with the same image scanned on our trusty Epson Perfection 3200 Photo scanner. All were set to automatic and all scans were acceptable for print reproduction (we are graphic designers) with possibly the best overall coming from the 5550 using the Canon software. Output onto cheap 80gsm office paper is near photographic, on photo paper it is outstanding.
There are no downsides to the 5550. It is a little noisier than our other Canon printer but acceptably so. Black text prints beautifully and much darker than from the Pixma iP4850. Under a glass you can see there is more ink on the page with letters as good as laser printing. This obviously means greater ink use and a set of Canon OEM extra large cartridges cost nearly as much as a new printer. The cheapest sources I have found are here on Amazon.
Networking is automatic and easy. Wireless connection means that it is available over the Internet from anywhere in the world if it is connected to a wireless router with an Internet connection. Free Canon apps make it easy to print and scan directly to and from a smartphone or tablet. Connecting by USB also creates an internal network so that as long as the host computer is awake, any computer connected to the LAN can print to the 5550.
This is our fourth Canon inkjet, after moving across from Epson printers, all of which suffered from blocked heads even though we used the printers regularly. When some cost £1500 it was particularly painful to see the dustmen take perfectly good printers away because it was impossible to get them repaired.
The printer has numerous issues. The paper feed is incredibly unreliable - if I want it to print, I have to be literally pushing the paper into the tray. If not, the printer decides that there is no paper and refuses to print.
The printer also drinks ink. The contents of the tanks just seem to disappear into the ether!
The printer is also really quite loud and annoying, and the Linux drivers aren't great.
This will probably be the last Canon printer I ever buy.
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