Ball delivered quickly and packaged well but no inflating instructions. I contacted amazon for assistance but they told me to contact the company direct. This I did through their web site but to date I've not had any answers. Finally I realised that the ball had been supplied deflated but with the stopper secured in the inflation hole and a spare stopper supplied. Once I removed the stopper I was able to start inflation with an additional ball inflation tool that I had in the garage. Why no simple instruction and a complete set of inflation tools ???