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The Call [DVD] 
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Halle Berry and Abigail Breslin star in this thriller in which a woman races against time to prevent a serial killer from taking another victim. Emergency services telephone operator Jordan Turner (Berry) answers a call from teenager Leah Templeton (Evie Thompson), who is trying to evade the clutches of a murdererous man (Michael Eklund). When their conversation is disconnected, Jordan calls Leah back but the ring of the phone alerts the killer to the girl's whereabouts and he subsequently takes her life. Six months later, Jordan is still struggling to come to terms with what happened but soon finds herself facing a similar situation, with the killer this time after another teenage girl, Casey Welson (Breslin). Can Jordan save Casey from meeting the same fate as the previous caller?
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You were in for a real treat here. .......until the last 20 minutes where the movie takes a nose dive into the ground. The movie becomes totally unbelievable. So far fetched and ridiculous it hurts to watch..
Who ever wrote the last 20 minutes destroyed all the greatness of the beginning and you feel well cheated at the end.
Halle Berry plays Jordan Turner, an emergency telephone operator with plenty of experience. She knows that she cannot help directly, she can only give advice and send assistance.
But the job is very frustrating, because the operators rarely know how the story ends.
Jordan is particularly struck by knowing that a call from a teenage girl being kidnapped ended in tragedy. So she is very keen to ensure that it doesn’t happen again when she receives a distress call from another girl, Casey Welson (played by Abigail Breslin) who has been kidnapped by the same psychopath Michael Foster (played by Michael Eklund).
The film takes you through the difficult job of keeping a panicking victim calm, giving advice to aid them being found, and dealing with other, well-meaning people who actually hamper the rescue.
Jordan does her own detective work in the end, but (in a not entirely surprising ‘oops’!) can’t call for back-up on her phone, so she and Casey have to deal with the psychopath alone.
Over the years there have been so much drama and fiction about crime, whether from the point of view of detective, criminal, victim, lawyer, forensic scientist, judge, jury etc. that I would have thought it impossible to come up with a new angle by now. Yet, ‘The Call’ does so, by expanding what is normally only a few seconds of the story, in which someone dials an emergency number and speaks to an operator who summons the police and/or ambulance.
In other crime dramas we hear the emergency call operator’s voice for a few seconds, but we never know anything about the operator, nor presumably, do they ever know what happened after they took the details to summon appropriate help.
In ‘The Call’ Halle Berry’s character works in an emergency call centre. It is a revelation to see the vast hall in which she works full of operators whose normal working days and nights involve taking calls about the most traumatic events, interspersed with having to deal politely with trivial enquiries.
That is quite something in itself, but to create a film-length drama ‘The Call’s plot has to go beyond what most call centre operators would ever experience. Some reviewers object to this as unlikely, but actually, most drama and fiction must tweak reality to make a satisfying story. It does not pretend that everything Halle Berry’s character experiences is typical for a call centre operator
Early in the film, Halle B takes a call from a frightened girl reporting an intruder in her house. Various things happen before an unknown man’s voice comes on the line to taunt Halle that she is too late to save the girl. Halle later sees on the news that police have found the unfortunate girl’s dead body, but not identified or caught her killer.
A few days later, Halle takes an emergency call from a kidnap victim, played by Abigail Breslin, who is locked in the trunk of her abductor’s car, where she has found a mobile telephone, not knowing where he is taking her. Halle comes to believe that the kidnapper is the same man who murdered the previous victim. She desperately wants to prevent him claiming another. Going way beyond what an operator normally does, she follows up an idea of her own that brings her face to face with the villain. The dramatic last few scenes of the film I shall not describe so as not to give things away.
Good acting from Abigail Breslin.
As for Halle Berry, I do not think she is a born actress, but she does not need to be, because she is a born film star. Don’t expect Meryl Streep-class acting but do expect perfectly good acting lifted out of the ordinary by her screen presence and natural glamour (despite her questionable hairstyle in this film).
I give this 4 stars rather than 5 partly because, while definitely worth seeing once, unlike some films I have liked, it does not really stand up to a second viewing.
Nail biting, tense thriller which keeps you on the edge of your sofa from start to finish. A happy ending though so no nightmares, just check the front and back doors, the windows and that your phone is by the bed and fully charged. (AH, AH, AH ...)
its got a great story line and the acting is really good as you would expect from Halle Berry, but it is also well researched so you can believe that the 911 call actually happened.
needless to say my housework did not get done today as i was transfixed. Realistically watch it with popcorn and on a sofa!
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