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CMDB Imperative, The: How to Realize the Dream and Avoid the Nightmares: How to Realize the Dream and Avoid the Nightmares: How to Realize the Dream ... the Dream and Avoid the Nightmares, The Paperback – 19 Feb 2009

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Product details

  • Paperback: 364 pages
  • Publisher: Prentice Hall; 1 edition (19 Feb. 2009)
  • Language: English
  • ISBN-10: 0137008376
  • ISBN-13: 978-0137008377
  • Product Dimensions: 15 x 2.3 x 22.6 cm
  • Average Customer Review: 4.0 out of 5 stars 1 customer review
  • Amazon Bestsellers Rank: 1,350,162 in Books (See Top 100 in Books)
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Product description

Synopsis

Summary Implementing an enterprise-wide Configuration Management Database (CMDB) is one of the most powerful things an IT organization can do to improve service delivery and bridge the gap between technology and the business. With a working CMDB in place, companies are better positioned to manage and optimize all IT infrastructure, automate more IT management tasks, and restrain burgeoning costs. Now, for the first time, there's an objective, vendor-independent guide that thoroughly demystifies CMDBs and present a start-to-finish implementation methodology that works. The CMDB Imperative brings together critical information that was previously only available through expensive consulting engagements - if it was available at all. The authors - an expert consultant and a leading-edge implementer - begin with a comprehensive overview of the drivers behind CMDB, as well as the technical, economic, cultural, and "political" obstacles to successful deployment. They present specific guidance on architecture, and start-to-finish insights for customizing CMDB solutions to any environment.

Readers will walk through planning, implementation, the transition into production, operation, maintenance, and more. They cover knotty issues such as "data ownership"; compare CMDB with CMS and discuss the transition between them; and much more.

From the Back Cover

Implement Configuration Management Databases that Deliver Rapid ROI and Sustained Business Value

 

Implementing an enterprise-wide Configuration Management Database (CMDB) is one of the most influential actions an IT organization can take to improve service delivery and bridge the gap between technology and the business. With a well-designed CMDB in place, companies are better positioned to manage and optimize IT infrastructure, applications, and services; automate more IT management tasks; and restrain burgeoning costs. Now, there’s an objective, vendor-independent guide to making a CMDB work in your organization. The CMDB Imperative presents a start-to-finish implementation methodology that works and describes how the CMDB is shifting to the superior Configuration Management System (CMS).

 

Expert CMDB industry analyst Glenn O’Donnell and leading-edge architect and practitioner Carlos Casanova first review the drivers behind a CMDB and the technical, economic, cultural, and political obstacles to success. Drawing on the experiences of hundreds of organizations, they present indispensable guidance on architecting and customizing CMDB solutions to your specific environment. They’ll guide you through planning, implementation, transitioning into production, day-to-day operation and maintenance, and much more. Coverage includes

 

  • Defining the tasks and activities associated with configuration management
  • Understanding the CMDB’s role in ITIL and the relationship between CMDBs and ITIL v3’s CMS
  • Building software models that accurately represent each entity in your IT environment
  • Ensuring information accuracy via change management and automated discovery
  • Understanding the state of the CMDB market and selling the CMDB within your organization
  • Creating federated CMDB architectures that successfully balance autonomy with centralized control
  • Planning a deployment strategy that sets appropriate priorities and reflects a realistic view of your organization’s maturity
  • Integrating systems and leveraging established and emerging standards
  • Previewing the future of the CMDB/CMS and how it will be impacted by key trends such as virtualization, SOA, mobility, convergence, and “flexi-sourcing”

 

Foreword     xi

Prologue     xiii

 

Chapter 1: The Need for Process Discipline     1

Chapter 2: What Is a CMDB?     25

Chapter 3: Planning for the CMS     57

Chapter 4: The Federated CMS Architecture     91

Chapter 5: CMS Deployment Strategy     133

Chapter 6: Integration―There’s No Way Around It!     177

Chapter 7: The Future of the CMS     197

Chapter 8: Continual Improvement for the CMS     241

Chapter 9: Leveraging the CMS     265

Chapter 10: Enjoy the Fruits of Success     297

 

Glossary     313

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12 September 2011
Format: Paperback|Verified Purchase
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Amazon.com: 4.4 out of 5 stars 12 reviews
Donald F. Neizer II
5.0 out of 5 starsBuy this book!!
9 October 2009 - Published on Amazon.com
Format: Paperback|Verified Purchase
4 people found this helpful.
Dave Chambers
5.0 out of 5 starsExcellent book to understand and explain CMDB
21 August 2011 - Published on Amazon.com
Format: Paperback|Verified Purchase
Amazon Customer
5.0 out of 5 starsFive Stars
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5.0 out of 5 starsOpus Magnum
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Teresa Lucio Nieto
5.0 out of 5 starsTeresa Lucio, ITIL & ISO/IEC 20000 auditor, trainer and consultant
7 December 2009 - Published on Amazon.com
Format: Paperback|Verified Purchase

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