CALL TO ACTION: Secret Formulas to Improve Online Results Paperback – 23 Nov 2010
- Choose from over 13,000 locations across the UK
- Prime members get unlimited deliveries at no additional cost
- Find your preferred location and add it to your address book
- Dispatch to this address when you check out
Frequently Bought Together
Customers Who Bought This Item Also Bought
Enter your mobile number below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
Getting the download link through email is temporarily not available. Please check back later.
To get the free app, enter your mobile phone number.
The most comprehensive book of its kind, "Call to Action" presents an overview of the principles and tactics of conversion rate marketing. "New York Times" best-selling authors Bryan and Jeffrey Eisenberg bring their years of experience to this step-by-step, how-to manual, based on their Persuasion Architecture and proven conversion rate optimisation techniques.
Top Customer Reviews
"Call for Action" focuses on how we can improve the conversion rates. Not from a technical or academic or conceptual standpoint. Instead it takes a rare PRACTICAL and down-to-earth approach on how to improve conversion rates to improve sales and thus profits.
What is CONVERSION? Virtually all websites have a persuasive purpose; to get someone to subscribe, to register, to inquire or to buy something. And if all we get is 2-5 per cent conversion, we ought to review our website. Do we offer a product or service that could meet the needs of more than 2-5 per cent of the market? Can visitors find that, solution on the website? Do they understand our offer's value? Was it made at the right time? Are we sure they're coming back?
NAVIGATION is the biggest challenge websites face, the authors argue. The issues are: What to do with the traffic once it lands on the website? How to get visitors to take the first action and click deeper? And once there, how to induce visitors to click to the next step, and the next, and the next?
The fundamental idea is that a PERSUASIVE ARCHITECTURE links a visitor's buying experience to our company's sales process. It bridges the buy/sell process in a measurable way. If you can influence visitor behaviour and empathize with visitor motivations, you can influence results to provide a better experience and more frequent, effective conversions.
The book is filled with illustrative screen dumps of websites (before and after a change). This is a great benefit of such a how-to field book on e-commerce improvements. In my opinion, most e-commerce sites can recover the book's cost price in a few days just by following one or two of the practical suggestions in the many diverse case studies.Read more ›
If you're new to all this and want an overview then this might be the book you're looking for, the reason I say might is that the book is so repetitive that it could easily have been a third of the size and would still have covered everything it did, this is rather annoying as they could have spent more time digging deeper into topics than just fleeting over them and it made me feel a little cheated.
Don't get me wrong though, there is a lot of good stuff in here but it still falls short of an in depth study (which it promised to be) and does feel a little disjointed; it's a shame they wasted so many pages repeating themselves.
Oh and one last think you should be aware of would be acronym overload. These boys love their acronyms!
Talk about promising you the world and delivering nothing.
Blah, blah, blah, it goes on for ever, but somehow never manages to give you any practical advice that can benefit you in any way whatsoever.
I don't usually bother writing these reviews, but in this case I have made an exception. Don't be fooled by the positive review that is very long and almost certainly written by the author.
I'm having a bonfire this evening, and this book should start it off nicely.
Most Recent Customer Reviews
Outdated now (this was 2010) but useful if a little short focussed on the objective.Published 23 months ago by Ed Meister
Look for similar items by category
- Books > Business, Finance & Law > E-Commerce > E-business
- Books > Business, Finance & Law > E-Commerce > E-commerce
- Books > Business, Finance & Law > E-Commerce > Web Marketing
- Books > Business, Finance & Law > Management > Call Centre Management
- Books > Business, Finance & Law > Sales & Marketing > Advertising
- Books > Business, Finance & Law > Sales & Marketing > Brands & Corporate Identity
- Books > Computing & Internet > Digital Lifestyle > Online Shopping > Amazon
- Books > Religion & Spirituality