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Brother MFC-J870DW A4 Colour Inkjet Wireless Multifunction Printer (Print/Scan/Copy/Fax)

4.3 out of 5 stars 49 customer reviews
| 27 answered questions

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  • Fast colour printing with colour fax - speeds of up to 10 ipm (colour) and 12 ipm (mono), with a 20 sheet Document Feeder (ADF)
  • Mobile printing and scanning - support for Brother iPrint and Scan, Google Cloud Print, Apple AirPrint and Cortado WorkPlace
  • Built-in wireless networking - share with your workgroup via the built-in WLAN 802.11b/g/n
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Product Information

Technical Details
BrandBrother
Item Weight9 Kg
Product Dimensions41 x 37.4 x 18 cm
Item model number122278
SeriesMFC J 870 DW
Screen Size2.7 inches
Wireless Type802.11B, 802.11G, 802.11n
Number of USB 2.0 Ports1
Wattage19 watts
  
Additional Information
ASINB00EH9X3YU
Best Sellers Rank 44,044 in Computers (See top 100)
Shipping Weight10 Kg
Date First Available12 Aug. 2013
  
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Product Description

Product Description

Brother's MFC-J870DW is a Cloud connected, mobile enabled, wireless A4 AIO inkjet printer that offers the best of all worlds; printing, scanning, copying and faxing with enhanced connectivity and excellent usability.

It's easy to print directly from Apple IOS, Blackberry, Android and Windows mobile devices and, what's more, the MFC-J870DW is the first inkjet on the market to feature Near Field Communication (NFC) printing and scanning. Printing from, or scanning to, cloud services such as Dropbox, Facebook, Google Drive and Flickr is also straightforward and disc printing is available as well. The device also offers new innovative ways to print, copy and scan through 'Brother Apps'.

The touchscreen colour display offers quick and simple navigation, and ease of use is further enhanced with a 20 sheet automatic document feeder. The device delivers print speeds of up to 12 ipm whille the high-yield ink cartridges and automatic 2-sided print mean reduced print costs.

Box Contains

Brother MFC Printer
Power Cable
Ink Cartridges
Windows/Mac Driver Software
Quick Setup Guide


From the Manufacturer

MFC-J470DW MFCJ650DW MFCJ870DW
MFC-J470DW MFCJ650DW MFCJ870DW
Functions Print, Copy, Scan and Fax Print, Copy, Scan and Fax Print, Copy, Scan and Fax
Print Speed (mono/colour) 12/10 ipm 12/10 ipm 12/10 ipm
A3 No No No
Duplex Yes (print) Yes (print) Yes (print)
Mobile/Tablet printing Yes Yes Yes
LCD 4.5 cm colour LCD 6.8 cm colour touch screen 6.8 cm colour touch screen
Connectivity USB and Wireless USB and Wireless USB, Wired, Wireless and NFC
Paper Capacity 100 sheets/ 20 sheets ADF 100 sheets/ 20 sheets ADF 100 sheets/ 20 sheets ADF
Dimensions (WxDxH) 410 x 374 x 180 mm 410 x 374 x 180 mm 410 x 374 x 180 mm
Weight 9 kg 9.2 kg 11.2 kg

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Verified Purchase
The best printer I have ever bought. However it was complicated to set up and despite the 24/7 offer of support, which was almost non-existent - I had to wait 4 days for an email reply by which time I had worked out how to solve the problem myself. I had real difficulty it getting it to talk to my computer but realised it has to be almost touching it to communicate with it but other than that it works well by wi-fi with my husbands lap-top in the other room. It prints quickly and is easy to understand the instructions on the keypad. It also seems quite reasonable on inks. Printing isn't as black as I am used to but its good enough for me and I am pleased with the economy. Would certainly recommend.
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Verified Purchase
Excellent printer for home. Spent plenty of time researching user reviews first and this ink jet ticks all the boxes as the best all round performing compromise I could find. A Which report also picked this Brother printer as a good piece of kit. OEM Inks are expensive but this printer does not use it up forever cleaning its print heads! Just occasionally it cleans but its quick, and this even with periods of very intermittent printing. You do need to use the special ink jet paper for any special/important letters though for best presentation but this is not very often normally so no big deal. Brother driver and firmware updates are painless and printer feels relatively sturdy. Just hook it up and forget it, it works.
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Verified Purchase
Bought this printer as it was rated well by Which? magazine in terms of occasional ink usage and has the functions I was looking for. I can't comment yet on how much ink it uses, but it was fairly easy to set up.

Only giving it 4 stars as I have a couple of niggles...

1) after every 2-3 print jobs, the display declares that there is a paper jam, even though there isn't one, and I need to go through the motions of opening every flap to "pull the phantom jammed paper out" before it lets me continue.

2) Also, it didn't come with a USB cable so had to buy this separately, although they are pretty inexpensive. I can't seem to scan over wifi (although this may be something I'm doing wrong, but set up felt a bit complicated), so needed the USB cable to let it save the document to my laptop.. anyway, I've got everything set up for my needs so I'm satisfied overall.
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Verified Purchase
This is a really good printer. It puts out high quality pages faster than I had expected. And even though it's an inkjet, the ink doesn't smear if it gets wet. I know because I just tried it. :)

So why haven't I given it five stars? Three reasons. The first is that it took the Brother technical support more than an hour on the phone with me to get the printer to work at all. They were prompt. I reported the problem on a Friday afternoon. Monday morning I had a message asking for the serial number. They also gave me instructions for how to get the printer to produce a report. It took a little experimentation to get out of that menu, but the report printed as they said it would. After another message asking for the "complete" serial number, which as far as I could tell was no different than the one I gave the day before, my information was sent to their customer support team. So really, on the third business day, I got called by their tech support people.

The second reason why this rating is only four stars is that after all the time spent to get the printer to work, tech support couldn't get the scanner to work. (I'm not using the fax.) They asked me about my security software, which seemed irrelevant given the fact that viruses, spy-bots, and so on don't seem to have a problem penetrating it.

The third reason is that I had to get a USB A/B cable. There wasn't one in the box. I don't remember seeing anything in the Amazon description that said we needed one. It was fortunate for me that the computer technician was coming into the office because I was able to get one from him. I work out in the countryside, and I don't have a car, and so there would have been even more delays if I couldn't have obtained a cable from him.
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Verified Purchase
A couple of weeks after purchase review.

I bought this to replace a 2 year Kodak Hero 7.1 whose print quality was deteriorating (horizontal streaks) probably due to a faulty printer head. I bought this product as it got a high rating on the recent Which report (along with the 670) and commented on low cost cartridges/operating costs. This was a big reason for me buying the Kodak and also this product - I got through a cartridge every 6-8 weeks or so before.

Positives: The quality of 'normal' A4 print is very good, and much better than the Kodak. I use this mode daily for around half a dozen or so prints/copies mainly text and about 20% embedded colour imagery. The top-load document feed is a big plus, and something that I didn't have on the Kodak - a lot less fiddly than having to lift the scanner lid every time! I have connected Ethernet wired rather than wireless, and it works no problem via my router/hub.
Overall very happy so far....the proof of the pudding so to speak is to see how it works in 12 months time...hopefully no printer head problems as per the Kodak! And also how much the operating costs are (ink!).

Negatives: I have given 4 stars because the setup was quite lengthy and complex, and I had attempt 3 times before I could get it to work with Windows 7. Also I have connected Ethernet and the cable is quite fiddly to feed into the unit. The Kodak had a connector outside and was a lot easier to connect.
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