From the Back Cover
What does it take to be a successful communicator?
Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others.
So how can you make sure other people understand you and that you respond appropriately to other people? This book shows you how. Whether it’s giving a presentation at work, getting your point across in a meeting, understanding the effects of body language or simply making small talk, Gill Hasson’s proven tips and techniques will get you communicating effectively in no time!
Explain yourself clearly, and get your point across easily
Know what to say to help others open up to you
Feel confident about communicating with a wide range of people
‘This book is all you need to help you on the road to communication success.’
Philip Jones, Workplace Dynamics, www.workplace-dynamics.co.uk
About the Author
Gill Hasson is an associate tutor at the University of Sussex. She is also a freelance trainer and delivers courses for voluntary organisations, schools, parents and social workers, covering topics including assertiveness, confidence building and communication skills at work. Gill is a co-author of Bounce - use the power of resilience to live the life you want, (Pearson 2009) and 'How to be Assertive' (Pearson 2010) and also writes for magazines such as Psychologies and Natural Health.