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Brilliant Communication Skills: What the Best Communicators Know, Do and Say (Brilliant Business) Paperback – 6 Dec 2011

4.3 out of 5 stars 25 customer reviews

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Product details

  • Paperback: 192 pages
  • Publisher: Pearson Life; 1 edition (6 Dec. 2011)
  • Language: English
  • ISBN-10: 0273761749
  • ISBN-13: 978-0273761747
  • Product Dimensions: 13.5 x 1.2 x 21.6 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Bestsellers Rank: 219,826 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

From the Back Cover

What does it take to be a successful communicator?

Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others.

So how can you make sure other people understand you and that you respond appropriately to other people? This book shows you how. Whether it’s giving a presentation at work, getting your point across in a meeting, understanding the effects of body language or simply making small talk, Gill Hasson’s proven tips and techniques will get you communicating effectively in no time!

Brilliant Outcomes:

Explain yourself clearly, and get your point across easily

Know what to say to help others open up to you

Feel confident about communicating with a wide range of people

‘This book is all you need to help you on the road to communication success.’

Philip Jones, Workplace Dynamics, www.workplace-dynamics.co.uk

About the Author

Gill Hasson is an associate tutor at the University of Sussex. She is also a freelance trainer and delivers courses for voluntary organisations, schools, parents and social workers, covering topics including assertiveness, confidence building and communication skills at work. Gill is a co-author of Bounce - use the power of resilience to live the life you want, (Pearson 2009) and 'How to be Assertive' (Pearson 2010) and also writes for magazines such as Psychologies and Natural Health.

 


Customer Reviews

Top Customer Reviews

Format: Paperback Verified Purchase
Gil Hasson takes her own advice and writes clearly. Her advice is useful, practical and succinct. It's not particularly insightful, but it's helpful and avoids the breathless exhortation and yards of padding found in many such books.

A book worth having, particularly anyone fresh to the workforce or lacking a little social savoir-faire.
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Format: Paperback
Before reading this, I thought communication at work was talking to colleagues. I now realise it's so much more complicated than that. This book is an absolute must for anyone wanting to improve their skills. I look forward to implementing my new found knowledge in the workplace. Loved it!!
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Format: Paperback
I read this book after reading another of the authors books: 'How to be assertive'. I really enjoy the writers style as it is frank, clear and straight to the point. This book was highly readable. I haven't read it from start to finish, but dipped in and out. I'd particularly recommend having a copy to refer to when next you are faced with a difficult person or situation. And the last couple of pages on 'how to shut someone up (nicely)' is brilliant!
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Format: Kindle Edition Verified Purchase
Was having trouble in work so this book has helped a lot in that aspect my boss has noticed a vast improvement.
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Format: Paperback
This is a useful book if you ever feel as though you are going round in circles when arguing with family or friends. It gives specific phrases and examples to use in different situations.
Since I am at the moment applying for jobs I found the chapter on networking and interview skills particularly helpful.
As you would expect from a book on communication skills it is written in a clear and concise way. I thoroughly recommend it to anyone who, like me, sometimes finds it difficult to get their point across.
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This book had been recommended to me on a recent internal training course.

It's a quick insightful read. Well worth the money for the insight it provides.
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Format: Paperback
This book outlines the principles of communication and developing & improving your communication skills, giving helpful tips and recaps within each chapter.
I found the chapter on 'positive things one can do with written communication skills' very useful too - at last, guidance on email etiquette!
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easy to read with useful and practical tips. You aren't dragged down with theory and detail. I read it in about 3 days and am already applying some of the techniques.
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