Top critical review
7 people found this helpful
An excellent tablet for the price but with significant Micro USB port flaw
on 30 January 2014
THe tablet itself is very stylish, a littler heavier than than current competitors but with an outstandingly clear and detailed display and great speakers. Because it uses a Blackberry OS rather than a normal android OS you are very restricted in as much that the only easy source of apps is the fairly limited Blackberry store and even then a number of these are not compatible with the Playbook (but this is made clear on the store or when trying to download - it won't let you if it won't work). That said the Blackberry OS is extremely easy and intuitive to use and the WiFi capabailities of the device are up there with the best of the rest. Setup is easy and linking in your email accounts a breeze.
It comes out of the box with a fast charger and a mirco USB cable to connect to your PC/laptop or other device.
A this price you are unlikely to find a much better tablet BUT it has one outrageously serious drawback which even the briefest web search will reveal. The micro USB port on this machine is so fragile that even careful users can break it and Blackberry and most suppliers then don't want to know. Given that the only other way to download your own/personal media files (which is of course the main reason for looking at a large capacity tablet) is either through an internet connection from cloud storage or by way of bluetooth both of which are inconvenient and can be painfully slow.
To be fair Blackberry to put large warnings in the box about the fact you can (unlike most other devices with micro USB ports) put the USB cable in the wrong way up. There are pages of blog entries about this! Yet they have still not acknowledged that this is a desgin flaw. The real problem is that even with careful use the USB cable does not fit well into the socket and is losse enabling sam ll movement and the inveitable chance of damage. I used my USB cable once and connected and downloaded some test vidoe files tot he tablet and was blown away by the quality of the reporduction both video and audio.
Sadly, two days later when I tried to connect again the port had given up the ghost and wouldn't function. Incientally even the first time I used it (successfully for what I wanted) the tablet did not charge through the cable connection. Ishould perhaps have taken that as a warning that the port was already on the way out.
I must add that Blackberry, obviously aware of the porblem, put a Blackberry logo on the supplied cable so that you shouldn't get confused (connect the cable with the Blackberry logo up!). I wasn't confused and was very careful and the port still somehow couldn't cope with normal use.
So if you aren't looking to use the micro USB port at all then this is a great buy. If you are then look elsewhere becaus it is highly likely it will let you down and so far as I can see Blackberry and resellers wash their hands of the problem.