Top critical review
I've always loved the Classic style and loved the colour! (ordered 2 pairs on May 22nd and was initially happy...not so now... s
on 14 May 2015
I have a few of this style... I ordered for my grandaughter who especially liked the colour.... and a pair for my daughter who was thrilled too. Fitted perfectly initially as strap adjusted to size
This was on 22nd May and have hardly been worn due to inclement weather. The buckle pin does not stay in the hole in the strap and my granddaughter cannot keep them on her feet as the strap comes loose because buckle works it's way loose. I complained to the provider 'Shuperb' and I was asked to send photos which I did. After numerous email exchanges they have repeatedly refused to replace and say the buckle is loose due to wear and tear. The photos' I provided clearly show the sandels are virtually unworn. They are pale pink with white soles and unmarked and look brand new. If they have been worn 4-5 times and then only for an hour or so. My advise is DON'T order from this company. I've had 4 pairs of Birkenstocks in the past and have never had cause to complain and two pairs are at least two years old. I expected these to last as well and ordered 3 pairs one for myself one for my granddaughter and another pair from another supplier for my daughter. I use Amazon all the time as my account shows but I certainly won't be ordering from Shuperb again.