Beyond Re-engineering: How the Process-Centered Organisation Is Changing Our Work and Our Lives Paperback – 1 Sep 1997
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‘Better than reengineering. This is an extremely important book’
Tom Peters, author of In Search of Excellence
From the Back Cover
'Beyond Reengineering' is not about reengineering, it is about the shape of tomorrow’s businesses.
To succeed – or even to survive – in today’s global economy, companies must refocus and reorganize themselves around their core processes: the end-to-end sequences of tasks that create customer value. The process-centred organization signifies a complete break with the past and, as such, marks the end of the Industrial Revolution and of the organizations that were designed for it. It means the end of narrow jobs, supervisory management, traditional career paths and feudal cultures, and ushers in a new era of flexibility. For a world of process-centred organizations everything must be rethought: the kinds of work that people do, the jobs theym hold, the skills they need, the careers they follow, the roles managers play and the principles of strategy that companies follow.
Michael Hammer illuminates this new world in which all the familiar rules have been broken, and this helps people to prepare for a radically different business future.
“Hammer has done it again!”
Stephen R. Covey, author of 'The 7 Habits of Highly Effective People'
“I strongly recommend Beyond Re-engineering to learn how companies can organize for learning, value creation, and sustainable growth”
Robert S. Kaplan, Arthur Lowes Dickinson Professor of Accounting, Harvard Business School
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