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BT version of HTC Hero - Will it accept Android update?

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Initial post: 16 Feb 2011 16:31:35 GMT
I get an offer of Android update. I launch it but then after ages the phones says it failed. BT Help Desk say it's not their problem, speak to HTC. HTC say it's a BT problem - they have blocked upgrades. Has anyonebody using BT-provided Hero had success is achieving upgrade?
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Initial post:  16 Feb 2011
Latest post:  16 Feb 2011

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