BGT3620 dual DVB-T2 Tuner card
We don't know when or if this item will be back in stock.
Customers Who Viewed This Item Also Viewed
The BGT3620 is a premium multi-channel hybrid tuner, digital demodulator, analogue capture PCI-express PCTV product, implemented on a miniature platform. * Capable of receiving standard and high definition digital broadcast program content, including the new UK Freeview HD channels. * Supports external video streams and worldwide HD broadcast streams. * Hardware receiver support - Analogue terrestrial (PAL, NTSC, CECAM), dual digital terrestrial including both DVB-T and DVB-T2, dual digital cable DVB-C. * Hardware external video - Composite video CVBS, S-video, Component video YPbPr, Component video RGB * Hardware profile - Miniature profile solution exceptionally low real estate, supporting compact half height and full height PC systems. (88.5mm x 50mm PCB outline including PCI-e fingers) * The BGT3620 is the perfect Windows 7 Media Center and other high end PVR application TV partner. * No other product in this class provides the extensive support for Media Center of the BGT3620: 1. 32 and 64 bit Broadcast Driver Architecture (BDA) WHQL drivers 2. Special Media Center support for tuning and scanning of DVB-C channels 3. External video equipment connection via an audio/video adapter cable supporting composite video -yellow phono connector, S video - mini DIN connector, component RGB video - red/green/blue phono connectors and stereo audio - red/white phono connectors The product has been architected to allow simultaneous management of two broadcast program streams. Hardware tuner and demodulator technology supports the detection, receiving and processing of HD terrestrial streams. The world's smallest (dual DVB-T/T2) half height card design enables this product to grace even the smallest and sleekest entertainment PC's. Supplied with interchangeable half and full height brackets to accommodate all PC enclosure types.
What do customers buy after viewing this item?
Top Customer Reviews
The card is good when it works, but then one of the HD tuners stopped appearing. Having seen the troubles people had already had dealing with Blackgold, I went to great lengths to try and fix this myself before contacting them. Uninstalling, reinstalling, trying different drivers, even reinstalling Windows 7 in the end, but nothing worked.
So, I packaged up the card, and sent it back (despite them telling me that they were going to test it and were bound to find that it was fine, as problems with their amazing TV card were *extemely* rare) and waited a few weeks for them to get back to me. Eventually, a brand new card, sealed in its plastic sleeve, arrived through the post, without so much as a covering letter, so I had no idea what the situation was. When I told them I was really after a refund instead of a replacement, I just got another RMA number, with no explanation whatsoever.
At this point, I thought it might be a good idea to give them a call to see what was going on, and this is where the fun started. They have no phone number listed on their website anywhere, which is a bit of a giveaway that they don't give a stuff about actually dealing with the customers who buy their products. They are not listed in the phone book at their offices in Oxford either, which I found staggering. However, I don't give up so easily, and I checked the domain registration information for their website, blackgold.Read more ›
I purchased 2 cards and installed them in the same machine along with a Hauppauge card. Using this from Windows 7 media centre these cards work correctly if you have the right driver software. From one version to the next of driver software features are fixed as well as previously working features breaking. The impression I get is that their software quality control consists of hacking away at the last problems but no regression testing of the overall functionality.
Linux drivers are provided as binaries for specific versions of Ubuntu. They now have a consolidated driver that supports all the BG36xx cards but the accompanying documentation always appears to refer only to their latest hardware. Drivers do not coexist with those for other cards in the machine. The driver software crashes regularly; sometimes after minutes other times it will stay up for a number of hours. When the card was purchased they hinted that they would release the source code but a year later nothing has appeared. If competent programmers in the open community were to stabilise the software then this card might be worth considering for Linux. In its current state I would recommend avoiding it.
Support from Blackgold is almost non-existant. If you contact them by email you'll only get a response if there is the hint that you'll be buying a card from them. Any email with problems gets ignored.
If you intending to use Windows 7 Media Centre then this card might be plausible but bear in mind that if everything doesn't work out of the box then you're on your own. Such a shame that the company gives the impression that its customers are an inconvenience.
I purchased this to watch HD TV channels in the UK (BBC One HD, BBC HD, ITV HD and Channel 4 HD), using my Windows 7 Media Center PC.
There were various issues with Media Center not recognising and finding the x2 tuners on this card and when I finally resolved that issue, there was a more than excessive length of time to tune in all channels (almost 50 mins).
There are attempted fixes available on the Blackgold website, but the issue of Media Center periodically 'losing' tuners is well documented and ongoing, despite these patches.
The worst issue I encountered (and from a google search, so have MANY other users), was the breakup of live tv pictures, every few seconds on the HD channels! This was so frequent as to make them unwatchable.
I emailed Blackgold support, who didn't bother to get back to me - I think enough said!
Most Recent Customer Reviews
This is a premium product and compared to a USB tuner is much more expensive, but I bought this to replace a USB tuner and have been very pleased. Read morePublished on 17 Aug. 2014 by Bob Shaw
Works perfectly, not had any problems so far, even picks up good signal from an old indoor aerial I've had for about 20 years (its now plugged into my roof aerial) Encountered a... Read morePublished on 8 July 2014 by Dan
Got one of these in November 2013 and it still doesn't work!
I have had a few TV cards prior to this DVB-T-S-C over the years and got them all working with no problems. Read more
Ordered on boxing day and it arrived two days ahead of Schedule on the 28th.
Very compact card which slotted easily into my half height HTPC case. Read more
i recently upgraded my nebula pctv tuner card for this, which work perfectly under windows media center 7. Read morePublished on 30 Sept. 2013 by Shakeel
I actually prefer the nebula software but they never upgraded to support hd (as they promised to). I upgraded when I switched to win 7. Read morePublished on 29 Mar. 2013 by txbangert
I bought this item and it's dead on arrival.
Please take my advice and do not buy it straight from BlackGold (via Amazon is the same) as their support is non-existant. Read more
Ok, still undecided whether this really presents the value for money I thought it did, but it could be my own over-expectations. Read morePublished on 21 Jan. 2013 by Phil M
Always had problems with wmc7 and this card. If you read black gold's support pages you will find many ongoing problems Which all seem to be Microsoft's fault. Read morePublished on 13 Nov. 2012 by A. Brown