Shop now Shop now Shop now See more Shop all Amazon Fashion Cloud Drive Photos Shop now Learn More Shop now DIYED Shop now Shop Fire Shop now Shop now Shop now

Customer Reviews

1.8 out of 5 stars
6
1.8 out of 5 stars
5 star
0
4 star
1
3 star
0
2 star
2
1 star
3
Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

on 25 May 2015
I think there is only one way to properly express all my complaints with this and this is in a list
1. NO AACS BLU-RAY PLAYER KEY INCLUDED. Seriously! With windows 8.1 there is no included support for any blu-ray playback whatsoever, now yes there are some free players (VLC media player) but they don't include AACS support (Encryption on Blu-ray movies), therefore can't really play movies on windows 8.1 without buying something like cyberlink power dvd pro (with blu-ray support) £40+, I mean a company like Asus is huge and can easily negotiate for a much lower price (due to buying bulk keys) and on a £55 blu ray reader I would expect to maybe BE ABLE TO WATCH BLU-RAY MOVIES.
2. The cable it comes with is about 15cm long.... absolutely no benefit to having it as an external drive without extender cables (which I have, but resent having to use, especially as if you only use USB 2.0 it wants 2 ports)
3. GLOSSY PLASTIC!!! Yes, it looks nice on B-roll from the factory and looks okay in pictures. But on a disc drive where you need to push it (and therefore touch it) to close the disc drive it just becomes a finger-printy mess, not to mention the slightest scratch gets picked up instantly and you can never get rid of it. Simply to put in a disc you will need to touch some of its glossy plastic and therefore you will make it forever tarnished, would it have killed them to use some sort of brushed finish or just a matte plastic?
4. The stand. It really doesn't stick to the desk well at all. It simply doesn't have enough rubber on the bottom to make it so that you don't have to hold it while pushing the disk tray shut, thereby getting fingerprints all over it.
BTW I got mine from Ebuyer where it had (reasonably) positive reviews.
0Comment| 2 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 12 May 2014
This plays DVDs fine out of the box but the installation disk doesnt even come with a blu ray player so you cant play blu ray disks at all unless you shell out another £30-70 quid on a blu ray software suite. None of this is explained on the packaging or instructions. I spent 3 hours playing around with computer settings and searching the web before I found this out. Very poor showing.
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 1 March 2014
Doesn't work with windows 8. I spent several hours looking for updated drivers, firmware, media players etc. Simply doesn't work with windows 8.
11 comment| 4 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 16 March 2014
Just for those worrying about it's compatibility with OS X. It works fine as a plug and play device with both my iMac and MacBook Pro. It plays DVD's one would expect. It plays Blu-rays too, BUT you need to use software like "Mac Blu-ray Player" to do so. It doesn't work with the menus, but it plays things back just fine.

As a plug and play device for simply reading discs for the purposes of ripping them (I copy all my discs to a media server for local playback around the house) it's perfect. It's a little slow, but then it is USB bus powered.

The included cable has a (shortish, 1ft maybe?) forked USB plug too, so there are two. This is for when a single port isn't able to deliver enough power to run it, though if you're using a Mac or any USB 3.0 port it should work just fine with just the thicker of the two (Macs push more amps through the port than is standard on the normal USB 2.0 spec and 3.0 pushes more for charging things like tablets).

The drive is also reasonably loud when seeking, though it's not too bad otherwise. The tray feels a little flimsy but it's more robust than it appears, but still be careful. The stand is quite nice, if not a little peculiar with the angle they chose.
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 22 September 2014
I bought this, hoping at last to be able to play blu-ray on my laptop (Macbook Pro). It loads the disc but spins endlessly trying to read it. Then it rejects it. There is no help on line; the ASUS website insists that the form I've just filled in remains empty and so there is no way to email for support. In addition, ASUS helpline says they do not deal with this "multi-media" component except on line via email. NEVER buy this ASUS rubbish!
11 comment| 2 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 21 February 2013
Despite what the advertiser claims, this Blu-ray drive does not work with Macs. It does not work as a plug and play device and it does not come with any software for use on Macs. I've searched the internet including the manufacturer's website and found no drivers or supporting software for this device. I e-mailed the manufacturer and have not received any response in over two weeks.
All the drive does when connected is spin for an endless time and will not play Blu-ray discs nor dvds.
I shall be returning it shortly as it clearly isn't as advertised.
22 comments| 6 people found this helpful. Was this review helpful to you?YesNoReport abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.


Need customer service? Click here