Applying Six Sigma Tools to Human Resources: Case Studies and Scenarios Paperback – 21 Jan 2014
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About the Author
Jeff Parks is a Lean Six Sigma Master Black Belt for the past twelve years working in a variety of industries and companies. He has been involved in over 350 LSS projects and trained over 700 people in 7 different countries. Jeff has experience in applying Six Sigma problem solving in fields as diverse as banking, telecommunications, manufacturing, aerospace, defense, and call centers.