Top critical review
9 people found this helpful
would not recommend this company their customer relations stinks
on 30 September 2014
Purchased this in January 2014 the ipad went dead in August sent back to company under warranty and had to continually phone company for update on what was happening with the ipad. kept being put off with several excuses person dealing with it was not at their desk, Apple was not getting back to them, they were going to chase it up. I was then told I would have this back by 12th September this deadline failed eventually got an ipad back on 18th Spetember which was in a box that obviously was not new as the side of the box was all crushed in and no paperwork ie instruction card was with it. this made me think that this was not a new unit but a refurbished unit when I queried this I was told this was a new unit now they have said this will only have a warranty until January 2015.
So I have lost a whole month of my original warranty because of their inefficiency. would not recommend this company their customer relations stinks!!!!!!!!!!!!!