Amazon Echo (2nd generation) - Smart speaker with Alexa - Charcoal Fabric
- Choose from over 13,000 locations across the UK
- Prime members get unlimited deliveries at no additional cost
- Find your preferred location and add it to your address book
- Dispatch to this address when you check out
- Amazon Echo connects to Alexa-a cloud-based voice service-to play music, make calls, set alarms and timers, ask questions, check your calendar, weather, traffic and sports scores, manage to-do and shopping lists, control compatible smart home devices, and more.
- Just ask for a song, artist or genre from Amazon Music, Spotify, TuneIn and more. With multi-room music, you can play music on Echo devices in different rooms, available for Amazon Music, TuneIn and Spotify; Bluetooth not supported. Echo can also play audiobooks, radio stations, news briefings and more.
- Call or message anyone hands-free who also has an Echo device or the Alexa App. Also, quickly connect to other Echo devices in your home using just your voice.
- New speaker with Dolby processing that fills the room with immersive, 360° omnidirectional audio, and delivers crisp vocals, deep bass, and clear highs at louder volumes.
- With seven microphones, beam-forming technology and noise cancellation, Echo hears you from any direction-even while music is playing.
- Just ask Alexa to control your compatible smart lights, switches, TVs, thermostats and more
- Alexa is always getting smarter and adding new features and skills. Just ask Alexa to request an Uber, order a pizza, get train times, and more.
Compare Echo Dot, Amazon Echo, Echo Plus, Echo Spot & Echo Show
|Overview||Echo Dot (2nd Generation), add Alexa to any room in the house||Amazon Echo (2nd Generation), a hands-free Alexa-enabled speaker designed to fit any room||The simple way to start your smart home||Stylish and compact Echo with a screen||Everything you love about Alexa, and now she can show you things|
|Speaker size||0.6" tweeter||2.5" woofer, 0.6" tweeter||2.5" woofer, 0.8" tweeter||1.4" speaker||Dual 2.0" speakers|
|Screen size||2.5" screen||7.0" screen|
|Dual-speakers with room-filling sound, powered by Dolby|
|Play video from Amazon Video and more|
|Streaming Wi-Fi music (including Amazon Music, Spotify, TuneIn and more)|
|Line-out with 3.5 mm cable or Bluetooth||Bluetooth only|
|Audio calls between Echo Devices and Alexa App|
|Video calls to supported devices|
|Built-in hub for simple setup of compatible ZigBee connected smart home devices|
|Compatible with most smart home brands|
|Device size/weight (Actual size and weight may vary)||32 x 84 x 84 mm, 163 grams||148 x 88 x 88 mm, 821 grams||235 x 84 x 84 mm, 954 grams||104 x 97 x 91 mm, 420 grams||187 x 187 x 90 mm, 1170 grams|
148 x 88 x 88 mm
Supports 802.11 a/b/g/n. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo or from Echo to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.
2.5” woofer and 0.6” tweeter
The Alexa App is compatible with Fire OS, Android and iOS devices and also accessible via your desktop browser. Certain skills and services are subject to change, may not be available in all areas and may require separate subscriptions or other fees.
Warranty and Service
Amazon Echo (2nd Generation) is sold with a limited warranty of one year provided by the manufacturer. If you are a consumer, the limited warranty is in addition to your consumer rights, and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired (for further information on your consumer rights, click here. Use of Amazon Echo is subject to the terms found here.
Included in the Box
Amazon Echo, Echo Shell, power adaptor/cable (1.8 m), Things to Try card and Quick Start Guide.
Top customer reviews
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I got this one for the speaker quality. I like to listen to music a lot and needed a main source in the kitchen, and one in my bedroom. The speaker quality on these are brilliant, and almost daily I use it to play Spotify or the radio through. Using it as a timer for the kitchen and as an alarm that plays songs you set is brilliant, on top of being able to turn lights on and off through voice commands (we have the Hive system and lights in). I can't fault the speaker quality, though the main downside is the bass does feel too much at times, and the lack of no control over the bass intensity is disappointing and not great especially how loud the bass can sound at higher volume with some songs.
The main issue I find, is the voice control itself. At first the simple commands were fun and were one of those things to have fun at the beginning. However, first problem I noticed, we have 3 Echo's in the house, (2 Echo's and 1 Echo Dot), and though it was advertised as not interfering with each other and taking command from the closest Echo to you, we still found that it would do commands from more than 1 Echo if it could hear you from both. This caused an issue when we were setting timers or alarms, and then finding that it went off at another part of the house. Though the product features said it would only do the command from the closest Echo to you, this does not actually happen, and we ended up (reluctantly) setting the wake command word to a different one to each Echo. (There are only 3 wake up words, so it's a good job we don't have more than 3 Echo's).
It also has a major problem with understanding what you actually say sometimes when trying to play music. I've found myself frustrated many times asking my Echo to play a certain song, and no matter how clearly I say it or ask it, it does not always recognise what your trying to say.
A work around that sometimes works, is saying things with an American accent. Now as stupid as this sounds, my American friend mentioned about this and because the tech is largely developed in America, it's set to recognise American accents better. I did try doing an American accent to make it do commands it wasn't responding to and... it worked. 9/10 times it worked. I have to make myself look an idiot to get it to work but after multiple times of failing to get it to recognise what I say it's a last resort.
The voice command can sometimes feel intuitive but at other times it will just not seem to get what you are saying. It will try pick up key words and think you're saying other things. I set a light group called "Purple room" to set multiple lights on. It stopped recognising it, and at other times, would recognise me setting it to 5%, but would 10%, and at times not 50%. This sounds like minor things but when it doesn't even recognise the device your talking about, when you've set the name and it's registered in the Alexa app, this is a big problem.
Other things that should be intuitive, Alexa can't seem to handle. Today for example, I somehow accidentally set 2 timers for 11 minutes, the second got set 15 seconds after the 1st. Now when I tried to cancel the second timer, Alexa responded by saying that it couldn't do that and I had to sort it in the Alexa app. Now this was frustrating, because a product/service that is voice command based, asked me to do something simple in the app instead. This may sound petty, but this is infuriating when I've had many problems, the main mentioned above, and it's asking to do something manually because, although it knows what you want it to do, it's making you do it manually yourself, in the app. Which defeats the object of doing things by voice command.
It's a shame, because although this paved the way for voice controlling smart home services, it's not leading the way with capabilities.
The design and look of it is brilliant, with the darkish grey one in the bedroom, it looks stylish, modern and just fits in nice and subtly.
Overall, the design is perfect, the speakers sound fantastic, though bass can be too much and needs an ability to control bass intensity. And for voice control ability, it's ok, but Google Home surpasses that side of things, which is the main point of it.
If you want a great sounding (and aesthetically pleasing) product, that you'll play music and radio from a lot, and can deal with the app only recognising half (or so) of what you say, this is for you. If you're main purpose is to have a voice-controlled smart home assistant, but you're not as bothered about speaker quality then Google Home will be your best bet.
- Great speaker quality. Music sounds great.
- Has some limited functions and "skills" that are handy.
- Aesthetically pleasing, the design of the product looks great and subtle, and doesn't draw too much attention to itself.
- Alexa and the voice control service has a long way to come yet and needs to respond to British accents SIGNIFICANTLY better.
- Bass intensity needs to have a control function, or at least to be able to control the volume elements, and not just the loudness.
- Voice-command is very hit-and-miss, working ok with Spotify, but will cause frustrations if asking for anything other than the top 3 artists at this time
- Some commands it understands but asks you to deal with it in the Alexa app anyway
- If you have multiple Echo's it won't isolate the command to 1, it will do the command from all Echo's that can hear (not what was advertised).
- Google Home is superior in comparison for a smart home assistant.
Not interested in controlling gadgets at all, but got it for playing music in the living room. I actually intended to upload my favourites from my mp3 collection, but was unfortunately late by a matter of days - Amazon no longer do this.
However I have Prime, and have many purchased tracks as well as the ones they let you listen to for free. I'm trying out unlimited, so I do have millions I could listen to.
It's great that you can hear any song in an instant, great that you can listen to virtually any radio station too. I'm in the habit now of getting a station playing when I get up.
Sound quality is unbelievable!
Alexa is also very entertaining in herself, and very funny sometimes as well. It's like having another family member. I wouldn't be without it now.
Just buy one.
Don’t get me wrong. I’m happy with the ECHO. The sound quality is great for its size and price. The general usage is mostly easy and it understands my kids unlike some AI interfaces. Amazon just needs to get the balance right between pushing its agenda and ease of use for the consumer.
There also needs to be an advanced tutorial for some of the functionality that is not obvious. The draw back to not having visual feedback is not knowing what you can ask. There is a bit of instruction when you download skills, but some basic stuff like creating and adding playlists is not obvious but the ability is there.
In summary the ability to control Alexas advanced functions by voice is available but restricted by Amazons inability to let you know those functions exist and it’s refusal to give consumers choice on whether to search via the app. Minimal written instructions are also included. Thankfully there’s YouTube.
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