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All Pond Solutions Filter/Pump/Fountain, 9 W
|Price:||£49.99 & FREE Delivery in the UK. Delivery Details|
- Pump Power: 2000 Litres per Hour
- UV Power: 9w
- Cable Length: 10 Metres
- optional fountain attachment heads
- Includes FREE spare impeller
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The new All Pond Solutions 2012 model All-in-One System with a 2000L/H pump combines everything required to to run a healthy algae-free small-sized pond. Designed as a single smart unit with a single power cable it allows for a much easier installation compared to a standard small-pond set up.Our CUP-359 Pond System has a built-in 9w UVC Lamp and a built-in filtration system eliminating the need to purchase an external filtration system, which can be difficult to integrate around the landscaping of a small pond.This system is also supplied with a high-quality fountain attachment set comprising of four different fountain attachments, ideal for a variety of displays in your pond. The set also includes a splitter, enabling you to divert water to a waterfall, for example, and both the splitter and fountain are flow-rate adjustable. This gives you total control over the strength of your fountain and the volume of water diverted from the unit.Operation Guidelines: Water enters around the middle and the end of the unit, passing through Maifan Stones and Coarse Filter Foam (Spares Available in-Store) The water is then passed over the 9w UV Light (Encased in UV Quartz Glass - Spares Available in-Store) Prior to exiting, the water passes through some additional fine filter-foam and leaves via the supplied fountain and / or external feature, or simply back into your pond.FeaturesRecommended for use in Ponds up to 2000L (If being used as a Standalone Filtration System) Water Pump Included UV Sterilizer Included Pond Filter Included Water Fountain Included Water Fountain has Angle-adjustment Feature Filter Foam and Maifan Stones Included Adjustable Flow-rate UV ON Light Indication around Centre Water Output Splitter Model: CUP-359 Pump Power: 2000 Litres per Hour Height max: 2m Max Depth of Use: 200cm / 78" Max Depth for Fountain Use: 525mm / 20" UV Power: 9w Outlet fits 20mm and 25mm Hose / 0.8" and 1" Cable Length: 10 Metres Dimensions: 360 x 105 x 95mm / 14.1" x 4" x 3.7" Free 12 Month Warranty
Pond Pump with built in filter and 9w UV + fountain attachments set
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Top customer reviews
In requesting a refund under warranty all pond solutions say ' Unfortunately, we cannot replace this under warranty. A replacement ballast, which is all the electronic components of the unit, was replaced for you on 08/07/15. This would effectively make the unit brand new. However, by your own admission, the o-rings on the unit had not been properly maintained and were not lubricated. This has caused water ingress into the unit, which is the cause of the fault described. As this is not an inherent electrical fault, and the fault is down to a lack of proper maintenance of the product, we are unable to replace any parts under warranty or refund the unit..' the ballast was unusable, the o rings let water in within 3 months and the pump consistently shorts the electrics and blows the bulb. the pond water is still not cleaned.in my experience this pump is more trouble than its worth.
Since I posted this, had no luck with All Pond Solutions; no surprise there ! Informed me that as I was out of the 30 Warranty period, they couldn't help!!! Trying to refrain from using bad language but what a c**p company.
Awful Customer Service: I asked this company to replace the faulty part - remember this item is less than 7 weeks old and has been used as recommended - they wanted me to give dimensions of my pond, what livestock I have, put the pump in a brick etc. I'm not an idiot, the issue is nothing to do with my pond and everything to do with a faulty design. ANY DECENT COMPANY WOULD SIMPLY SEND A REPLACEMENT PART - This company won't!
Unwilling to abide by Consumer Rights law: an item shouldn't fail within 7 weeks and if it fails within 6 months it's deemed to be faulty. You wouldn't buy a washing machine and get told to buy a replacement bearing after 7 weeks because its "a consumable part." The same is true for this pond pump. However this bunch seem to think an impeller is only under warranty for 6 weeks! (Even though in one of their emails they've said it should last 6 months). So far they haven't offered to replace the impeller, replace the pump because this is a product that fails to meet quality standards or offer a refund. Shame on you All Pond Solutions and shame on you Amazon for not paying more attention to the negative comments about this company and their devious tactics which attempt to blame the customer rather than accepting any responsibility, or acting within the law.
I went away on holiday for one week leaving my house in the hands of family. I cleaned the pump two days before going to come back to find the pump had clogged up and kept tripping the main electrics. This in turn meant two of my fish I had for years died prior to a new pump arriving.
Really DONT buy this pump, I have now got a new pump,yes at twice the price but when these only just last over a year you only have to do the maths.
I had to give this one star only as otherwise this review will not be accepted.
Speak to any competenant fish supplier and they will all say the same ' DONT BUY THIS PRODUCT'
DO NOT BUY this item and AVOID All Pond Solutions.