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Air Babylon Hardcover – 4 Jul 2005
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Publisher: Bantam Books
Date of Publication: 2005
Binding: hard back
Condition: Very Good/Good
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Like the excellent Hotel Babylon it's a collection of "true" stories condensed into a fictional tale.
Whilst not as personalised as Hotel babylon it's extremely enjoyable and faetures a number of genuine laugh out loud moments whilst adding some shaking of the head as you wonder if some of these tales can really be true.Fans of shows like "airline" will lap this up as it shares the stories that a TV docu-soap wouldn't dare expose.
Having concentrated on two of the main customer service vocations it's quite telling that what comes across having devoured both books is a complete disdain for the customer.
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