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Aeron Chair by Herman Miller - Highly Adjustable Graphite Frame - with PostureFit - Carbon Classic (Medium)
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- Full specifications
- 12-year warranty
- Timeless design
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|Shipping||—||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||—||Back2 International||YounglandLtd||Amazon.co.uk||K&O OFFICE SHOP!||Office Furniture Online|
|Item Dimensions||68.58 cm x 43.18 cm x 1.07 m||62.23 x 66.04 x 93.98 cm||—||70 x 70 x 98.5 cm||17.78 x 30.48 x 20.32 cm||69 cm x 51.5 cm x 1.11 m|
|Item Weight||21.77 kg||17.24 kg||—||11 kg||1.32 kg||25 kg|
Exceeding all expectations and standards of its predecessors, the Aeron Chair, with its 12-year warranty, has become the new benchmark in the arena of ergonomic office, seating.
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If the longevity of the chair is any good, I'll never buy the cheaper 'office chairs' again.
Most helpful customer reviews on Amazon.com
WRONG CHAIR JUST ARRIVED~! ..And apparently there was almost NO WAY TO AVOID THE MISTAKE; unless you had taken an advanced continuing education course in deciphering the shameful, Herman Miller, Amazon Listing mayhem, which exist on almost every listing!
The long and the short of it is... The "Herman Miller Aeron Task Chair: Highly Adjustable w/PostureFit Lumbar Support - Fully Adjustable Vinyl Arms - Tilt Limiter - Size C - Standard Carpet Casters - Titanium Frame/White-Gold Tuxedo Pellicle" - DOES NOT include a "Seat Tilt Adjustment", DESPITE the photos within the listings gallery showing otherwise! ...and the same colored chair sold by a different Amazon vendor, described as ""Fully Loaded Highly Adjustable", also doesn't provide this feature! (You must find one that simply says "FULLY ADJUSTABLE", and NOT have that only pertaining to the arms!)
In case you were not already aware form experience... The "Seat Tilt Adjustment",is one of the most EXCEPTIONAL capabilities of a "highly", or better yet, "FULLY" adjustable Herman Miller Aeron chair! (I have personally found...) When it comes to eliminating fatigue after a long day of typing, coding, or working on desk based document and task; nothing alleviates your back's stress better than being able to re-position the angle of "attack" on your muscles and spine!
Consequential to this order fulfillment frustration; I also painfully answered another potential buyer's posted question:
"Does this seat have Tilt Limiter with Seat Angle Adjustment, Adjustable Arms, and Black Leather Armpads? "
(Source: https://www.amazon.com/forum/-/Tx18H7KVKM4QDN3/ref=ask_dp_dpmw_al_hza?asin=B007UI919Q )
...The previously posted, answer was a "YES"! ...THIS IS WRONG!
...I hope other buyers choose to say "show more" when reading the answers!
A "Fully Loaded", "Highly adjustable" chair, with "Fully adjustable arms"; is NOT the same as a "FULLY ADJUSTABLE CHAIR!" Ridiculously confusing!! The chair described in the following manor (below) DOES NOT come with a Seat Angle Adjustment!! Despite the fact that the photos included in the gallery, include one which evidently has BOTH levers necessary on the left side of the chair to make such adjustments! The one which just arrived at my house can NOT adjust the seat tilt!! - Here is the description of the exact color and model I ordered - "Herman Miller Aeron Task Chair: Highly Adjustable w/PostureFit Lumbar Support - Fully Adjustable Vinyl Arms - Tilt Limiter - Size C - Standard Carpet Casters - Titanium Frame/White-Gold Tuxedo Pellicle"
~ end of short answer ~
~ continuation of time-consuming, ridiculous research, required in order to get the CORRECT chair! ~
This chair in the same color, but with different mesh pattern, also (MISTAKENLY) shows photos with both levers on the left side, required for "seat tilt adjustment"; however, do to the fact the description offers no clarity in this regard, it is doubtful the right product would arrive! AND GET THIS... It describes itself as a "Fully Loaded Highly Adjustable Large Size (C) - PostureFit Lumbar Back Support Cushion Titanium Smoke Frame Classic Quartz Pellicle"
"FULLY LOADED" - I think not... At least not from the description!! But yeah... It's only $1,000 dollars for a plastic chair... right!!?? ...Smh!
I WONDER HOW MUCH IT WOULD HAVE COST TO ACTUALLY GET THE CHAIR I WANTED?
After all of this annoyance in trying to get the style and color, NOT TO MENTION FEATURES, I wanted and thought were described (or implied) and most certainly pictured in the gallery; I am now having to order the standard black color, with the original styled Pellicle woven style mesh; sacrificing some of the "form", for better "function"! The back is more important at this point, than the beauty! (I REALLY DIDN"T WANT BLACK AGAIN!)
And despite this particular, replacement's listings having a rather mundane description: "
"Herman Miller Aeron Chair - Fully Adjustable, C size, Adjustable PostureFit, Carpet Casters";
...it fortunately goes into much better details under it's "Detail" sections; including the claim that it does indeed include, "Kinemat tilt mechanism allows the chair to move with your body; pivot points align with the hips, knees, and ankles for a natural recline motion" MOREOVER, "Features tilt limiter with seat angle adjustment, fully adjustable arms, adjustable lumbar, graphite base and frame, black armpads, and carpet casters"
To require a potential buyer, to have to become an EXPERT in deciphering these ridiculously inaccurate descriptions and claims; while also expecting them to IGNORE the photo galleries COMPLETELY!; is a bit RIDICULOUS! (Not to mention dishonest and misleading!)
The ones I purchased include three highly adjustable models with lumbar support and two of the PostureFit. Below I offer inputs based on recent experience with these chairs. One more thing. I've had back problems - I had spinal fushion surgery (it was successful). I mention that because it explains why I was motivated to research ergonomic chairs.
We'll get to what to do if your Aeron chair has problems, but first let's cover the basic decisions to get the right chair as numbered below.
(1) Price. I'd never guess an Aeron chair would be this expensive from looking at one in person. Yet it costs less than most true ergonomic chairs. Unless you're into fashion and have the budget, forget about almost all competitors to this chair. As style increases, price increases geometrically. So far nobody beats Herman Miller, in my view, probably because it benefits from scale. Herman Miller (HM) sells large orders direct to the federal government too - using a GSA Schedule (contracting vehicle to sell to the feds). By definition, that's the lowest price anyone pays for this chair. As soon as I find a worthy competitor to this chair with at least equal value, I'll update my review.
Unfortunately for me, I found out late that HM runs semi-yearly sales on the Aeron. I called HM only after my last purchase. Their week long sales run starting the day after Thanksgiving (Black Friday), and then again about six months later. Typically, HM allows authorized vendors to sell at 15% discount from suggested retail price - but only during the official sales.
Hopefully you can qualify this purchase as a business expense. The tax code currently favors furniture purchases by businesses that have offsetting revenues. If you want to know more about this, look up "Section 179" on Wikipedia.
(2) Warranty. You always get a 12-year warranty when you buy an Aeron from a HM authorized dealer, period. I have no insight on whether HM will be a viable company 12 years from now, but remember the warranty. If you buy new, go through the channel that includes warranty, and if you buy used, get the remainder of warranty transferred to you.
For goodness sake, don't unpeel the sticker on bottom of frame underneath the seat. That sticker is about .5" x .5". The all-important sticker gives the Factory Order Number and the Born-On date, needed to exercise the 12-yr warranty. Write it down the number on the sticker; keep a duplicate record. When you call HM or the local technician, they only ask for the number on the little sticker. Literally, no other information was requested of me.
(3) Size. They come in A, B or C. A is the smallest, C the largest. Find Aeron chair dimensions for all 3 sizes posted on the Internet. I've never seen size A. Most people should go to a brick & mortar store that carries Aeron chairs and sit on the sizes they carry. B, the medium size, will cut off short on the bottom thigh for many. I believe C will fit many more people than B. Beware that if you're quite tall, then even C will cut off short under the thighs where you need support. If so, you might not even want an Aeron. Also, there is one easy way to tell the size of an Aeron: stand behind chair and feel under inside of upper frame lip (just behind the embossed Herman Miller logo) for Braille-like dots. 3 dots is for size C, 2 for B, and 1 for A.
For some, there'll be a tradeoff because size C is a little wide. I have size Cs, all my Aerons. You can get used to sitting on a wide chair but you need support along the bottom of the thighs. Notice the waterfall edge of seat shape on all Aeron chairs - that is to easily allow blood circulation when seated and it works.
(4) Model type. This is where I'm likely to be most helpful to you. For most people the highest end model, the PostureFit, is not the best. The PostureFit X-shaped support piece protrudes too low for almost all of us. We need support in the curved lumbar region of our backs. Take a look at "vertical column" in Wikipedia and see the diagram. Incidentally, orthopedic surgeons perform more surgeries related to the disk between L4 & L5 than any other area of the back.
For this reason you almost certainly should go with the model that has the Lumbar Pad. I have both and the Lumbar Pad can be placed to support the lumbar region whereas the PostureFit mechanism is set too low and is not adjustable up and down. Look hard at the pictures of these two models right on Amazon. See it? The PostureFit is lower support.
The chair technicians have now made 4 visits to my office. They confirmed that Lumbar Pad is better and also that changing PostureFit chairs to Lumbar Pad is their 2nd most common reason for an Aeron site visit. Please be warned that the lumbar pad is not going to last as long as the rest of the chair. Expect to replace it, but I don't know how often.
(5) Color and also, some of Amazon's Aeron offers have many mesh pattern choices. I don't have a notable preference regarding colors or mesh patterns and have no advice on the fifth decision point. From an ergonomic standpoint, you care that the mesh is tight.
Additional points including using the warranty:
A. Assembly. This is easy, especially if you avoid getting the PostureFit. The only tool used is the included hex key (Allen key). Assembly will probably take 10 to 15 minutes, with most of that unwrapping the parts. Assembly for PostureFit may take 25 minutes because you have to place a wire mechanism and actually poke a hole through the mesh. But if you believe me, you'll probably get the highly adjustable with lumbar support model and have zero trouble in assembly. If you get the chair with lumbar support, you will ONLY have to attach the back of the chair to the rest of it by screwing 4 bolts with the included hex key.
B. Defective parts. One of my chairs came with loose arms that kept falling to the lowest adjustable position. Upon telling HM my chair number, I was given contact info for local chair technicians. They first came to document the problem. They returned a couple months later after I called a few times to expedite the process, and installed new and good arms. They also gratuitously gave me a used lumbar support part and installed it on one of my PostureFit chairs because they're nice guys.
One of my chairs came with loose mesh in the seat. You want a seat to feel like a taut trampoline, not spongy. The technicians came to document the problem. They didn't think it was all that loose but I insisted. Again, after calls to expedite, they returned one day with a really good seat. As they tested the chair, they explained that their company bills HM for these site visits. Their company does better when fixing many chairs at one site, hence indirectly explaining why I had to make so many phone calls.
The technicians also told me with enthusiasm the #1 cause for their site visits. The most common complaint is the height adjustment stops working. These chairs are designed to handle the weight of up to a 250-pound person. Somebody heavier than that will often cause this up-down function to cease working, but the techs say it's a real easy thing to fix and the warranty covers it. Best for them, they can fix it on the documentation visit, not having to return with parts.
I have another compliant that the techs can't solve. One chair came without the sticker. The dealer has promised to have HM mail me a Certificate of Authentication. But not before I make some more calls to expedite it.
Finally, you are considering a big purchase so I've done my best to help you through the process and beyond. It took me awhile to graduate to increasingly more expensive chairs until I finally caved and got this expensive chair. Everyone in my little accounting firm gets to sit on an Aeron, no exceptions. I can work longer sitting without discomfort as a result. I and others are more productive using these chairs. Your body is worth it. You are a creative person who deserves a bona fide ergonomic chair.
Update March 17, 2014:
I closed my rented office and downsized by moving it to the attic of my house. The video shows Aeron chairs in my house. I gave away all but 3 Aeron chairs which are now in my home. I never got the all-important sticker for one of my chairs, that was one of the chairs. I've had to replace only one lumbar support cushion.
To this day, whenever I sit for a few hours on a typical chair, my back gets stiff and I suffer. But I function well on this chair. I learned long ago to take breaks to stretch or use my exercise equipment.
Also, the price for this chair has gone up for now and I'm afraid there's still not a strong competitor.