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Administrative Assistant's and Secretary's Handbook (Administrative Assistant's & Secretary's Handbook) Hardcover – 1 Apr 2008

4.7 out of 5 stars 3 customer reviews

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Product details

  • Hardcover: 592 pages
  • Publisher: Amacom; 3 edition (1 April 2008)
  • Language: English
  • ISBN-10: 6611271295
  • ISBN-13: 978-6611271299
  • ASIN: 081440913X
  • Product Dimensions: 25.8 x 18.8 x 4.1 cm
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 1,130,950 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

Review

"A handbook full of essential information for administrative assistants and secretaries." --Reference and Research News "Provides easy access to a wealth of practical and useful information... comprehensive scope... [a] useful reference tool." --American Reference Books Annual "An excellent handbook for office reference." --Bookwatch

From the Back Cover

Being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. The most thorough, trusted career guide for administrative professionals, Administrative Assistant’s and Secretary’s Handbook gives you the skills and know-how you need to make your job easier and more rewarding, give your boss peace of mind, and set the stage for a rewarding and lucrative career. Completely updated and written in a down-to-earth style, this all-new third edition provides an overview for new administrative assistants, and offers information on everything from record keeping and telephone usage to office machines, business letters, and computer software skills. Included in the book are a glossary of computer terms and special business and financial information for the small business secretary. The book also provides information and advice on:

mail services and shipping • travel arrangements • meetings • keeping accurate records • computer systems and software • database management • spreadsheet software • the internet & e-mail • data security • keyboarding skills • word processing • desktop publishing • PowerPoint • office ergonomics • legal documents and terms • spelling, grammar and common English usage problems • bookkeeping and accounting • and more!

Whether you’re brushing up your skills, retraining to keep pace with changes in how business gets done, or just starting out on a challenging and rewarding path, this is the comprehensive and completely up-to-date book every administrative professional should own.

Praise for Previous Editions of Administrative Assistant’s and Secretary’s Handbook:

“[A] treasure trove of practical tips, accessible instructions, and invaluable tools for administrative professionals… it doesn’t get much better than this book.”—BookViews.com

“An excellent handbook for office reference.” – Bookwatch

“A handbook full of essential information for administrative assistants and secretaries.”

Reference and Research News

“Sets the gold standard for professionals who want to please not just their bosses—but themselves.”—The Progressive Woman

“Provides easy access to a wealth of practical and useful information… comprehensive scope… [a] useful reference tool."—American Reference Books Annual

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Customer Reviews

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Top Customer Reviews

Format: Hardcover
The CEO may seem indispensable, but little changes on a day-to-day basis if he or she is on vacation. On the other hand, if the CEO's administrative assistant (AA) is out of the office, things can break down fast. The CEO may be the public face of the organization, but the AA (executive secretary, office administrator) is its internal heart and soul. When people need things fixed, from copy machines to schedule conflicts, from lost documents to lost opportunities, they turn to the AA, the all-purpose office expert, who must be knowledgeable, friendly and approachable, even if the CEO is above the fray. Executive secretaries are expected to be superb generalists, able to do a million things efficiently, on time and well. And just how is this possible? Well, look at this big, fat manual for AAs and secretaries. It covers everything, from the elementary to the complex, from telephone procedures to recordkeeping, databases, technology, correspondence and more. If you are an AA or hope to be, this is the ideal guide, with all you need to know in one handy volume. getAbstract recommends it to office administrators in every industry.
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Format: Hardcover Verified Purchase
Very pleased with this book , very comprehensive compilation of Business and Administration skills and for Secretaries as well. Only drawback is that it is for a mainly American market as it is an American publication; but still a most interesting and useful book none the less.
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Format: Hardcover Verified Purchase
Good book
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