Acer Chromebook 11.6 inches Laptop CB3-131 Intel Celeron N2840 2 GB 16GB EMMC Chrome White
|Price:||£159.99 & FREE Delivery in the UK. Delivery Details|
|You Save:||£30.00 (16%)|
- Choose from over 13,000 locations across the UK
- Prime members get unlimited deliveries at no additional cost
- Find your preferred location and add it to your address book
- Dispatch to this address when you check out
- Enter your model number to make sure this fits.
- The Acer Chromebook 11 gives you everything you need to explore your world with the best of Google right at your fingertips. With fast wireless internet connection and long-lasting battery life, Acer Chromebook 11 makes life on-the-go easy
- The Acer Chromebook 11 is designed to stand out from the crowd. The Chromebook 11 features Acer nano-imprint patterning technology, creating subtle, textured, tactile patterning for a unique and beautiful look
- The Acer Chromebook 11 has Acer ComfyView display, an anti-glare panel that is designed to minimise the amount of light that reflects off the display. Less glare results in less strain on the eyes, even after long hours of use
- Long-lasting battery life gives you all day to run your favourite Google apps or access your photos, videos, music and documents
- Built-in web cam supports High Dynamic Range imaging which enables more clear photos and brighter Google Hangouts video conference experience. UK keyboard(tall enter key)
Please note that devices dispatched from and sold by Amazon are automatically registered on CheckMend and the National Mobile Property Register (NMPR), this information is shared in accordance with the Amazon.co.uk Privacy Notice
Frequently bought together
Customers who bought this item also bought
Compare to similar items
This item Acer Chromebook 11.6 inches Laptop CB3-131 Intel Celeron N2840 2 GB 16GB EMMC Chrome White
HP Stream 14-ax000na 14 inch HD Laptop - (Intel Celeron N3060, 4 GB RAM, 32 GB eMMC, 1 TB OneDrive and Office 365, 1 Year Subscription Included, Intel HD Graphics, Windows 10) - Aqua Blue
|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Computer Memory Size||2 GB||4 GB||4 GB||2 GB||2 GB||2 GB|
|Connectivity Technology||Bluetooth||Bluetooth||Connectivity: Wireless connectivity - Intel 802.11a/b/g/n/ac (2x2) Wi-Fi and Bluetooth 4.2 Combo (Miracast compatible), Ports: 1 HDMI, 1 headphone/microphone combo, 1 USB 2.0, 2 USB 3.1 and 1 multi-format SD media card reader||Wifi;Bluetooth||No^DC-in jack||Bluetooth|
|Processor (CPU) Model||Celeron N2840||Rockchip RK3288||Celeron||Celeron||Celeron||Celeron|
|Processor (CPU) Manufacturer||Intel||ARM||Intel||Intel||Intel||Intel|
|Processor (CPU) Speed||2.16 GHz||1.8 GHz||1.6 GHz||1,600 MHz||2.16 GHz||1.6 GHz|
|Display Size||11.6 inches||10.1 inches||35.6 cm||35.56 cm||11.6 inches||11.6 inches|
|Display Technology||LCD||LCD||HD SVA BrightView WLED-backlit||LED backlit||LCD||LCD|
|Hard disk Description||emmc||EMMC||eMMC||eMMC||SSD||SSD|
|Hard Disk Size||16 GB||16 GB||32 GB||32 GB||16 GB||16 GB|
|Item Weight||1.1 kg||0.89 kg||1.44 kg||1.55 kg||1.25 kg||1.4 kg|
|Operating System||Chrome OS||Chrome OS||Windows 10||Chrome OS||Chrome OS||Chrome OS|
|Processor Description||Intel Celeron N2840||Rockchip RK3288||—||—||Intel Celeron N2830||Intel Celeron N3050|
|System RAM Type||DDR DRAM||DDR3 SDRAM||DDR3 SDRAM||—||DDR3 SDRAM||DDR3 SDRAM|
The Acer Chromebook 11 gives you everything you need to explore your world with the best of Google right at your fingertips. The fast wireless connection keeps you closer than ever to your world no matter where life takes you. Long-lasting battery life gives you all day to run your favourite Google apps or access your photos, videos, music and documents. Acer Chromebook 11 makes life on-the-go easy.
1 x Acer Chromebook 11
From the manufacturer
- Screen Size: 11.6 inches
- Processor Type: Celeron N2840
- Processor Speed: 2.16 GHz
- RAM Size: 2 GB
- Hard Drive Size: 16 GB
Acer Chromebook 11.6 inches Laptop
Bend it like you want it
The 360° hinge features dual-torque technology, so the panel is very easy to open, but locks in place when you tap, swipe and pinch on the touchscreen – for wobble-free touch control. The panel senses when you place it upside down for “tent mode”, prompting the image and audio channels to flip over automatically.
Fast at everything
With the latest MIMO 802.11ac wireless technology under the hood, this Chromebook boasts very fast wireless connection speeds and longer signal ranges. It also outperforms most other Chromebooks with its impressive Intel processor that’s based on Braswell micro-architecture, giving it the power to support another rarity for a Chromebook, a super-fast USB 3.0 port.
The Chromebook R 11 sports a premium aluminum top panel that is made even more attractive with a unique engraving-like pattern. Acer uses special nano-imprint technology to create this sophisticated texturing that helps you to grip the notebook firmly – and which looks as good as it feels.
Light, with an HDR webcam
At just 19.2mm thin and weighing less than a mere 1.6kg, this stylish notebook floats like a butterfly and slips into your bag with ease. The Chromebook R 11’s built-in webcam supports High Dynamic Range imaging, for clearer photos and brighter video chats.
What do customers buy after viewing this item?
Top customer reviews
For many years I’ve been using Windows-based PCs but after the release of Windows 10, of which I've never been entirely happy with, I've decided to look for an alternative, which basically left me with two choices: either I spend about £1000 on a Mac or a quarter of that on a Chromebook. Looking at what I really need a computer for it seemed that the latter would suffice. After glowing reports regarding a Chromebook from a colleague (who has had one for over two years and has ran it consistently without any problems) I took the plunge and bought an Acer CB5-571, and I have to say that it’s the most enjoyable and reliable computer I’ve ever owned. It’s an absolute pleasure to use and to say I’m delighted with it would be an understatement.
I’ve never had an Acer before but based upon my experiences to date will certainly buy another one. This model may only have a dual-core processor but it’s the 5th generation Intel Celeron 3205U and is fast enough and more than capable of handling everything well. I have an internet speed of around 16 MBps and this combined with the quicker connection speed due to the newer 802.11ac standard (up to 3 × faster Wi-Fi) allows for fast responsive internet surfing and seamless streaming of high-quality YouTube videos. Web pages in particular load quickly (sometimes almost in a flash). Even with numerous apps, extensions and add-ons installed (I have 16 browser extensions alone) it still doesn’t slow down the Chromebook, and if it does then it’s hardly noticeable.
This is one of the big advantages of Chrome OS. It’s a streamlined operating system designed specifically for fast web browsing and an efficient workflow so isn’t bloated as per other operating systems or hampered by trying to run too many processes at once. Because of this, more and more people are moving over to Chrome. Google state that on every school day in the US 30,000 Chromebooks are activated, and that large companies are also using them. I don’t know about here in the UK but Chromebooks are continually listed as being the best selling laptop computer on Amazon.com.
Regarding the hardware, you’ll find that the Acer CB5-571 has a bright, sharp, 15.6” display with a decent viewing angle. I don't think it's HD but I could be wrong. However, there's still plenty of resolution and higher resolution videos look great with plenty of detail. It isn't touchscreen but nevertheless you can still replicate most (if not all) functions via the touchpad (see below) and by keyboard shortcuts. Combined with two large upwards-facing speakers on the top at either side of the keyboard producing very acceptable sound (in fact, the best I’ve ever had from a computer’s internal speakers) you’ll find that media looks and sounds great on this device (and there's plenty of volume too). As good as the speakers are there’s also a headphone socket for private listening; however, as per many sockets of this ilk I wouldn’t want to solely rely upon it and would instead use a USB headphone adapter, such as the USB Sound Card,TechRise USB External Stereo Sound Adapter Splitter Converter with Volume Control for Windows and Mac,Plug & Play No Drivers Needed which I use for a sturdier connection (there are two USB sockets on the Chromebook). The audio drivers are excellent and through a quality pair of headphones with a decent bass response the sound is exquisite.
Mentioning sound, one of the noticeable qualities of this device is that there is no running noise, which is a real boon as it can be used where other people are present without disturbing them. Not that running computers are discernible in a busy office environment but they can be appreciable in a quieter home.
Build quality seems reasonable too and the CB5-571 should be able to handle a fair amount of daily use. The design is clean and fresh with the white complementing it. The bottom is a non-slip surface so it will comfortably sit on a table or your knee without it moving around or sliding off.
The keyboard allows for fast typing, but because of its central positioning takes a bit of getting used to. On other computers with a numeric keypad (which Chromebooks don’t have) the keyboard is slightly to the left. At first, I kept hitting the wrong keys but after a short while soon got in the way of it and can now type with a fair degree of accuracy and at a reasonable speed. One thing it doesn’t have (and apparently it’s the same with other Chromebooks) is a delete key so you’ll have to get in the way of using the backspace key instead. To compensate, the keyboard is cleverly designed to allow much more convenient web navigation and hardware operation. There’s a row of keys along the top row which allows direct access to a number of key functions, such as web page navigation, full-screen view, brightness and volume, etc.
The power button is located here as well. However, one of the great things about this computer is that even when closed down completely all you need do to start it is open the lid and the login screen instantly appears. Type in your details and off you go. [The power switch is used to power-off the computer and to switch it back on if the lid is already open.] The other key of importance is the search key (located below the tab key) which allows direct internet searching. Tap the magnifier symbol and you’ll be taken to a search box and the app launcher. All rather handy. Both the keyboard and language settings can be configured for the UK and the keyboard has a ‘£’ key.
The touchpad is also responsive but doesn’t have left and right mouse click buttons (i.e. it’s a solid pad). It doesn’t matter though because these actions can still be performed by either a tapping with one finger for a left button action or by tapping with two for a right click action. Zooming, scrolling and panning are controlled by finger gestures. You can also use the touchpad to select specific segments of text in a document or from web page content.
Apart from the ports and sockets mentioned above (i.e headphone socket and 2 × USB sockets [USB 2.0 and 3.0 compatible]), there’s also an HDMI port (so you can hook up your Chromebook to a TV or monitor) and an SD card reader slot. You can use Bluetooth devices too (but you'll have to enable the facility from the settings). As you would expect there’s also a DC-in jack for the AC adapter (power cable). Battery life is estimated about 9 hours (realistically, probably about 7 to 8 hours), but you can use the computer permanently on the mains without overcharging the battery. I haven't ran the battery right down so can't comment on how long a full charge will take, but from the times I have used it on the battery it seems to charge up quickly enough. I can't give you a time but it definitely doesn't take long. Finally, there’s a Kensington-compatible security lock if you need the extra security. Additionally, you’ll find a webcam and a microphone. I don’t think it’s possible to disable the microphone but it won’t be activated unless you specifically activate it via an app (i.e. it doesn’t run all the time).
As stated, Chromebooks are based upon Google and its services. Because of this they don’t require the same specifications as per other computers so you can get by with a lighter specified system. Storage on Chromebooks is primarily cloud-based (but you can still store locally if you want to). Presently, you’ll get 15 GB of free cloud storage and unlimited storage for your photos, but if you need more then this model comes with a two-year 100 GB free plan (of which you’ll need to activate). After that you’ll need to pay for it, but pricing seems reasonable enough. Personally, I manage fine without the extra as mostly I copy whatever I need off the Chromebook onto other storage devices. Thus, the free 15 GB is only used for what I essentially need in the way of current workflow documents.
For the occasional PDF that I’ll download (which the Chromebook is fully equipped to display) then I’ll store it on the internal 32 GB SSD drive (which is more than sufficient for most purposes). You’ll struggle with rafts of music, photos, and videos but other than that 32 GB is fine. Unlike a traditional hard drive, an SSD drive shouldn’t be damaged by moving the computer around or by the occasional knock. As for speed, it stores content much quicker than a conventional drive. RAM is a respectable 4 GB, which is again sufficient for the majority of work or viewing you’ll likely be doing. You can use a flash drive with a Chromebook (which I’ve tried, as it seems to look for and install the driver) and you can use a mouse. I've only tried with a wired mouse but I've read that a wireless mouse can also be used. Please note that this model doesn't have a CD / DVD drive as apparently Chrome OS doesn't support the software for DVD video playback, but it does have support for the direct playback of saved compatible movie and music files from a flash drive, an SD card, online and stored internally.
Setting up the Chromebook is super easy. A basic paper-based setup guide is included in the box and a more comprehensive guide is (from what I can remember) included on the computer.
Setup comprises of opening the lid and typing in your Google account details (or setting up a Google account). Alternatively, you can sign-in without an account as a ‘Browse as a guest’, but you’ll be denying yourself many of the great things a free Google account allows you to do.
If you’re concerned about setting up an account all you need to supply is a name and a password (and nothing else if you don’t want to as additional details and a picture of yourself are optional). At this juncture, I’m unsure if you have to use your real name or an alias. However, if you want to change it later on then you can, but Google reckons that not many people change their name so this function is limited. How many times you can change it isn’t explained so I would think carefully first and get something that you’re happy with. As I've said, Google may insist on your full name.
Once you’ve signed in for the first time there might be a quick update to bring Chrome OS up to the most recent version. After that, you’re on your way. Subsequently, all you’ll need to do is open the lid, type in your account details and you’re there. Nothing more than that. As soon as the Chromebook is switched on though it automatically checks for updates and if one is found it’s displayed in the status area on the bottom right of the screen, whereby you’ll be asked to restart Chrome to install it, but that’s it. There’s certainly no waiting for apps to load, for processes to run or anything like that. Basically, open the lid and you can work away immediately (full boot-up is only seven seconds). As for closing down the computer then that too is super quick. You can also manually check for updates if you so wish.
You may have heard that Google collects and stores a lot of your data (i.e. browsing habits, etc). This it most certainly does, but at least it’s all controllable. By logging into your account and going to the privacy dashboard you can control what Google collects and stores. If you don’t want personalised adverts or want your browsing history and YouTube watch and search history stored online then you can stop it dead and can delete any former activity (from any to all). You can also control local browsing history (i.e that which is stored on the Chromebook itself as opposed to Google’s servers). You can even browse by ‘incognito’ mode, which doesn’t store any browsing history; a bit like Microsoft’s ‘In private’ browsing feature). Please be aware that although you can stop the collection of your data Google still collects your IP address, etc. (along with everybody else).
All the usual Google services are included on a Chromebook, such as the Chrome browser, Gmail, Calendar, Keep, Maps, Drive, YouTube, Photos, Plus, Files, Forms, Movies, Books, Music, Drawings, Calculator, Camera, Remote, Hangouts, and three productivity apps: Slides for presentations, Sheets for Spreadsheets, and Docs for writing, and you can add many others from the Google web store (as far as I can ascertain all free, but a handful are trial versions which will require a subscription if you wish to continue). Please note, that you can use a Chromebook for instant messaging to friends on Skype, etc, making phone calls and video chatting (up to nine people at a time). Also, you don't have to use Google as your search engine if you don't want to (although I don't know why as as far as I'm concerned it has no equal) and can set another one as default if you so wish.
You can add all sorts of apps, extensions and add-ons, such as a Kindle reading application, Amazon Music, and Spotify, etc. In fact, most of what you’ll likely need will be covered. For example, I have browser extensions for a thesaurus, the Google dictionary, an app to check that a citation source is credible, an app to save information to Google Keep (online notes and lists), a grammar checker, an app to save to Pocket (for online storage of web content I want to keep while browsing), a Quora extension (and a one to save Quora content to Pocket), a zooming app to zoom in on web pages, a tab manager, a super-effective ad blocker that kills all ads on web pages and on YouTube (called AdRemover if you’re looking for it), a screenshot saver, a highlighting app for again saving selected website content (particularly text), a Google image search app (for searching for information connected with an image you might find on the web), an app designed to mask noisy environments to allow writers to better concentrate, and Google Translate.
As you can see there’s a lot that you can do. Not everything from the Google Play store is available; only that which is designed to work with Chromebooks (but still fairly extensive). [The incorporated Web Store will only show content that is suitable for Chromebooks and avoids anything that isn’t.] As such, all you need do is review what you want to add, agree or decline any permissions the app or extension requires and then download it. Installation is automatic and quick. Also, you don’t have to provide any payment details unless you specifically want to purchase a subscription or paid-for upgrade.
All work done on a Chromebook is tab-based. I haven’t used the presentation or spreadsheet apps as I don’t have a need for them (not at the moment anyway), but have used Google Docs quite a lot. Although tab-based it doesn’t distract from writing (it’s just like writing on a blank web page). Saving is automatic. Every character you type (that’s right, every character) and every change you make is saved to the cloud. This doesn’t slow you down in any way and you can type normally and at speed. Your documents are also available offline (providing you select this facility), but you’ll lose certain cloud-based functions (which will be greyed-out when offline). Please be assured that writing in tab-based web pages isn’t awkward, and actually has one supremely useful advantage. As you are writing in a tab other tabs that you’re using to browse the internet are still open, which makes switching between them conveniently easy, and is much better than a windows-based arrangement, as per Windows, as you don’t have to collapse, expand, split or constantly switch between windows. When you get used to this method of working you’ll see how incredibly useful and versatile it is.
Another thing I really like about Google Docs is that if you select a word or phrase you can either see the word defined in Google dictionary as a sidebar or perform an internet search based around it from within that same sidebar. What’s more, the sidebar remains open as long as you want so you can type in additional searches (definition or web). If you’ve defined a word then not only do you have the dictionary definition on hand but it also gives an excellent list of synonyms. This allows you to swap words around in a document until you get just the sense you want, which is very useful.
As far as Google Docs is concerned it might not be as feature-packed as Microsoft’s Word but it’s still powerful enough and packs a reasonable punch, and can be used for many different writing projects. Most word-processing and formatting functions are there. Thus, you’ll find the familiar find and replace, insert special characters, paragraph styles, spell checker (but not a grammar checker, of which will need to be added via a third-party add-on), tables, voice typing, font attributes (bold, strikethrough, superscript, etc), page numbering, chart, equation and image insertion, headers and footers, table-of-contents generator, fully-customisable replace as you type functionality (i.e. to get a ‘½’ you would type in a 1 followed by a slash followed by a two)---all that sort of thing, so it’s more than capable for the majority of purposes. What I think is especially notable is that when you type a misspelled word Google Docs’ idea as to what it thinks you mean is quite accurate, which saves time and frustration.
At first, I lamented that I wouldn’t be able to use Scrivener (purpose-built specialist writing software) on a Google system, but after a while of using Google Docs I find that I can get by without it.
You may be wondering about compatibility with Microsoft Office products, and printing. There is a free online Office application that you can use if you want to (of which the extension to access it can be downloaded from the Chrome Web Store [but please be aware that you need a Microsoft account to use it]) and printing is by either a standard printer plugged into a USB port or by Google Cloud Print. However, in both cases not every printer is compatible. As you can't load software onto a Chromebook you'll need to rely on apps. To find out if one is available all you need do is connect your printer and when you get a message stating that it has been detected you'll be prompted to try and find an app from the Web Store. If there's one available you'll be taken immediately to it whereby you'll have the option to install it. A click or two later and you're there. You won't have access to all the features and settings of a dedicated driver but it will allow you to get the job done and print out your document or whatever. I've successfully connected an HP Envy 4507 printer, but rather surprisingly since it's a fairly common, there wasn't an app available for my Canon MG4250.
Google Cloud Print printers are quite plentiful nowadays, but don't assume that every model is because some still aren't (such as some of the cheaper models [for instance, my HP and Canon aren't]). To check compatible models you can go into the Chromebook's settings and scroll down to Show Advanced Settings. From here you can click on a link (Google Cloud Print > Learn More) whereby you'll be taken to a dedicated support page for cloud printing on support.google.com, whereby from there another link (Setup information for cloud-ready printers) will display a list of the makes and models that currently support this function. I get the impression from reading Google’s guidance that a compatible printer should be fairly easy to set up.
If your printer isn't cloud-ready Google provides what seems to be a runaround whereby you can apparently link an ordinary wireless printer to your Google account. I've tried this method but it didn't work so will have to investigate further.
As it happens, you can import and export to and from Microsoft Office and Google Docs so there shouldn’t be a problem saving to another computer and printing from there if you don’t have cloud printing facilities or can't find a printing app. The way I do it is to write-up a document in Google Docs (which is automatically stored on Google Drive) and because my account is synchronised across devices I use a PC that has the Chrome browser installed (which also allows access to Google Docs) and then copy the document from Drive into Libre Office (the free Office alternative) on the PC and print from there via a conventional printer. It sounds slightly complicated but it’s actually very easy and there’s no messing around with flash drives. All you need is a Chromebook and another PC with the Chrome browser installed and your Google account active on both of them.
You might be wondering that if used to using either Windows or Mac OS will it be easy to adapt to Google OS? Please be assured that there is sufficient similarity to allow for a relatively painless transition and that Google has its own equivalent apps to ensure as much compatibility as possible. Apart from the odd thing (within the realms of normal computing) you shouldn’t be denied what you’re already familiar with and used to. In fact, you’ll likely get rather used to how Google works. It’s certainly a logical system and quite easy to get used to. Apart from that, everything seems to work flawlessly and is so well thought-out.
Lastly, I should point out that this Chromebook has a comprehensive range of accessibility features, such as you can show the accessibility options in a menu, can use a large cursor, can enable high contrast mode, can enable 'sticky keys' (to allow performing keyboard shortcuts by typing them sequentially), can enable spoken feedback, can enable a screen magnifier, can enable tap dragging, can enable automatic click when a mouse pointer stops (including setting the delay), can enable an onscreen keyboard, can enable playing the same audio through both speakers (i.e. mono audio), can enable highlighting of the text caret when it appears or moves, can enable the highlighting of a mouse cursor when it moves, and can highlight an object with keyboard focus when it changes (not quite sure what that one does). It's even equipped with a built-in screen reader (which might have something to do with the spoken feedback feature mentioned above), and if all of the preceding isn't sufficient you can even add additional accessibility extensions from the Web Store.
All-in-all I think that the Acer CB5-571 is a superb computer. I’ve had mine for about a month or so (of which I’ve used it extensively) and can’t in any way fault it. It has never crashed, it runs super smoothly, files load quickly, and doesn’t need virus protection as Google secure everything from its end. In fact, they state that their computers are not only super fast but also super secure (security auto updates, anti-malware, anti-phishing, sandboxing [to help prevent malicious software from installing itself on your computer] and safe browsing [i.e. warning of malicious websites] all come as standard), I still have to use PCs but now only when I really have to. For everything else I use my Chromebook and definitely much prefer it. This model is clearly a computer to be enjoyed and I hope that if you do buy one you have as much pleasure using it as I do.
UPDATE: 14 April 2017.
If you've read this far you'll see that I've hardly had a negative word to say about my Chromebook, and I have indeed enjoyed using it immensely. However, it had to be too good to be true and unfortunately, it has thrown up one major flaw. After countless hours of error-free operation the unthinkable has finally happened: for whatever reason, the screen went black and I lost Chrome OS. Upon trying to restart the device I got a screen stating that Chrome OS either isn't present or has been damaged, along with instructions for recovering it. Unfortunately, a repeated restarting failed to rectify the situation.
So... how do you recover a damaged OS? Well, from the above-mentioned screen Google advises that you go to another computer (PC, Mac or, presumably, another Chromebook) that has the Chrome browser already installed on it (and if not you'll need to install one and log into your account) and by following the link they provide install a recovery app from the Chrome web store. [When you do this you're asked to identify your computer by typing in the identifying key that is displayed on the Chromebook screen (where the recovery information is).] Once this is done you insert either an SD card or flash drive (that is over 4 GB in size and that you're happy to erase) into the PC or whatever and run the app that downloads the recovery software and operating system image. With my internet connection speed (see above for details) and a USB 3 port on my Windows 10 PC it took about 15 minutes to download, verify, unpack, write to a flash drive, and then verify again.
Once done, you're instructed to remove the flash drive from the PC and insert it into the Chromebook, whereby recovery automatically starts.. [Please note, that there's no incompatibility between the PC and the Chromebook at this stage; i.e. the flash drive doesn't have to reconfigure itself from one system to another as per usual, and even if you haven't used that drive before it'll still instal and work.] Restoration is very quick (only a matter of minutes in my case) and then you're back to the factory condition. Of course, I lost a handful of files I had stored locally (i.e on the computer's internal hard drive), had to re-establish my internet connection, enter my Google account details, reset my homepage in the browser (which I might not have had to do so as I may have been just a little too presumptuous here), and reselect my desktop wallpaper, but that was it as everything else is synced from the cloud where all my settings, documents and saved files are stored (even the software associated with Acer). Hence, all my browser extensions and installed apps were still there. Naturally, I was logged out of everything and had to log back in, but there was nothing more to it than that.
Actually, the entire process was quick, easy and painless (and more or less foolproof). I believe that anybody can do it. Although I was disappointed that for seemingly no reason I lost Chrome OS I have to commend Google for making its recovery so effortless. I can only presume that I lost Chrome to a rare glitch, possibly caused by so many extensions and apps running, and web pages open. Either that or it had been an electrical fault with the computer: perhaps a power surge or a slight corruption with the router. I don't know for sure and am only hazarding a guess, of which I could be completely off the mark. Ideally, I should knock points off my rating for this happening (as I've never had it happen on Windows before) and it is rather severe, but it's only happened once and recovery was straightforward. Apart from that the more I use this Chromebook the more I like it so am willing to overlook the discretion this time around, and even if it did happen again then I would still prefer to use it rather than going back to my Windows 10 PC.
If you don't have another computer then you'll likely have to take your Chromebook in for repair somewhere or find a friend who can help out. Luckily I did have another computer and everything ran smoothly. I believe, reading the reviews for the recovery app, that it hasn't been so for some people and that they're had problems with it (mainly with SD cards from the looks of it) so you might want to keep this in mind. Will it ever happen again? Probably unlikely, but one can never tell with computers. However, if it does I intend to keep a copy of the system image on hand just in case so that at least recovery will be super quick and easy.
UPDATE: 25 July 2017
Thankfully, up until this date, after the crash and the loss of the operating system mentioned above, my Chromebook has continued to work flawlessly. Again, it's had sustained and continued usage--at least three to four hours per evening, most evenings, and more if a day off work. Saying that, if perchance Chrome OS is lost again there seems to be an easier way of restoring it than the above-mentioned. I've found a video on YouTube published by Acer Support entitled Chromebook - Reinstall the Chrome OS, which goes through a fairly easy set of key presses (somehow the OS is restored from the computer itself rather than having to copy it over as I had to do). I haven't tried it yet (and hopefully I won't have to) but Acer has obviously pre-empted that problems might occur so have put in place a simple recovery solution to rectify it. As such, I would bookmark the page on another computer or tablet, or write down the recovery steps (they're also on the Acer website under Product Support [Reinstall (Powerwash) The Chromebook]) and keep them safe, just in case. The Chromebook in the video looks very much like the CB5-571 so there shouldn't be any problems with incompatibility. Please be aware that even with this easier option it will still restore the Chromebook to its factory defaults and you'll lose any locally stored data (so back-up on another computer or via the cloud if you think it's important to retain).
Can I just say that even though I have lost the operating system once it hasn't in any way made me think any less of this Chromebook, and in fact, I would go as far as saying that the more I use it the more I like it.
No spam virus issues is a god send
only thing is they don't seem to last that long 1-1.5 yrs which is a real shame. Do use them a lot though
The built is ok for me, keyboard also, trackpad not the best but ok, screen very good. It's a very well made product!
ps beta version is stable and allows you to run android apps, many with reseizebal windows. Waiting for the stable channel to run every app this way. Cmon google I trust in you.
Most recent customer reviews
- good build quality
- very fast
- excellent screen
- easy to use
Everything what I need!!!
It does not feel as heavy as some have said and it has most of the ports that you would...Read more