- Product Dimensions: 1 x 1 x 1 cm ; 50 g
- Boxed-product Weight: 100 g
- ASIN: B00DQGCC6U
- Item model number: 205b
- Average Customer Review: 4.3 out of 5 stars See all reviews (124 customer reviews)
- Date first available at Amazon.co.uk: 26 July 2013
3-Year Kindle Paperwhite Protection Plan with Accident & Theft Cover, UK customers only
We don't know when or if this item will be back in stock.
- Protection from theft and accidental damage such as drops spills or cracked screens
- Extended mechanical and electric coverage to pick up where your manufacturer's warranty ends
- Make up to 3 claims over 3 years
- Available for UK customers only on Kindles purchases from Amazon.co.uk or from authorized offline retailers within the last 30 days
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Why pay for a replacement when you don’t have to?
Get a Canopy Kindle Protection Plan
Coverage includes Free replacement, and No deductibles
- Drops, spills, and cracked screen coverage (Accidental Damage from Handling).
- Theft coverage.
- Mechanical or electrical breakdowns after the expiration of the manufacturer’s warranty period.
- Battery replacement coverage (if the maximum charge falls below half of the original potential).
- 2-way shipping.
- Zero deductibles.
- See the full terms and conditions for complete details.
3 Years of Drops and Spills Coverage (ADH) & Theft Coverage for your Kindle
We all know accidents happen. With the 3 Year Plan that includes coverage for drops, spills and cracked screens (ADH), along with theft cover for your Kindle, your product is protected from the date of shipment in the event it breaks or is stolen.*
- It is knocked off a nightstand
- You spill water on it
- It is stolen
Broken Devices: Canopy will ship a replacement Kindle to you (your replacement will be a same model Kindle that has been refurbished to manufacturer’s standards). You will also receive a pre-paid shipping label to send back the damaged Kindle to the depot. A valid credit card is required on file to process an advance exchange. If you don't return the damaged Kindle within 30 days, you will be charged the price of the replacement device, not to exceed the original purchase price.*
Stolen Devices: If your device is stolen, you should notify the police in the country it was stolen within 48 hours (or as soon as reasonably possible, if it is not possible to do so within 48 hours) and obtain a police crime reference number. When you call to file your claim, we will first verify this crime reference number, and then we will ship the replacement device.
Please read the terms and conditions for complete details.
|From the date your Kindle is shipped||Year 1||Year 2||Year 3|
Accidental HandlingDamage from drops and cracked screens
Accidental SpillsLiquid damage
TheftCoverage for a stolen device
Battery Charge FailureIf maximum charge falls below half the original potential
BreakdownsIn mechanical and electrical
|Covered by manufacturer|
DefectsIn material and workmanship
|Covered by manufacturer|
|For more details, see the Legal Guarantee and the Kindle Manufacturer Warranty.|
Here's How Your Canopy Plan Works
|Simply add a Canopy Protection Plan to your shopping cart and check out! You will receive an email confirming your purchase. If you ever need to make a claim just follow the simple steps below.|
Great Plan Features
- Great Value
Canopy provides you 3 years of drops, spills, and cracked screen (ADH) protection for your Kindle. We even protect you from theft!
- No deductibles
You never have to worry about any deductibles with Canopy. We even pay for the shipping on claims!
- Cut the Paperwork
Your Kindle is automatically tied to your plan purchase. There is no additional registration that is needed.
- Cancel Anytime
You can cancel your Canopy Protection Plan by calling Canopy at 0800 496 4204 or email us at email@example.com. If you cancel this plan within the first 90 days after purchase you will receive a full refund of the price of the plan, provided you have not made a claim. Otherwise, we will calculate the pro-rated premium for the period less any claims that have been paid.
- No-Cost Transfer
If you sell the Kindle or give it to someone as a gift, you can transfer the plan at no cost.
With over 250 million
service contracts in effect,
our customer rating
represents a lot of
What To Expect After Purchase
Upon plan purchase, you will get an email containing your Certificate of Insurance along with your terms and conditions. This is your official confirmation of your purchase. We will also send you a welcome letter and a paper copy of your terms and conditions via mail, the combination of which is your insurance policy.
For device preorders, you plan starts the date your product ships from Amazon and we will mail your insurance policy after your Kindle ships.
For Kindles purchased on Amazon.co.uk
Your protection plan lasts 3 years from the date your Kindle ships. The Term of this plan will be extended by an additional two (2) weeks to allow for product delivery.
For Kindles purchased at an authorized retailer other than Amazon.co.uk
Your protection plan lasts 3 years from the date you purchased your Canopy Protection Plan.
For free phone assistance, please call 0800 496 4204 from 7am to 9pm, 7 days a week, or email us at firstname.lastname@example.org.
*Limitations and exclusions apply. See terms and conditions for details.
|Return Shipping |
The 3 Year Canopy Protection Plan for Kindle is only available on a Kindle that has been purchased within the last 30 days on Amazon.co.uk or at an offline retailer, and is only available for customers who are residents of the United Kingdom. This Canopy Protection Plan is 100% underwritten by Liberty Mutual Insurance Europe Limited, who are authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority (no. 202205). See the following Terms and Conditions for complete details:
Consumer Rights for Faulty Goods
Your Kindle comes with a one-year manufacturer's warranty. If you are a consumer, you will also have consumer rights and this 3 year protection plan with Accidental Damage from Handling (ADH) and Theft Protection is provided to you in addition to these rights, and does not prejudice your consumer rights in any way. However, your consumer rights do not include protection for accidental damage and theft cover. For more information on your consumer rights for faulty goods, click here.
Canopy 3-Year Warranty + Accident Protection & Theft Cover for Kindle is only available on a Kindle that has been purchased within the last 30 days on Amazon.co.uk or at an offline retailer, and is only available for customers who are residents of the United Kingdom. See the following Terms and Conditions for complete details:
Consumer Rights for Faulty Goods
Your Kindle comes with a one-year manufacturer’s warranty. If you are a consumer, you will also have consumer rights and this 3-year warranty is provided to you in addition to these rights, and does not prejudice your consumer rights in any way. However, your consumer rights will not include protection for accidental damage. If your Kindle is faulty you may be entitled to claim a free repair or replacement from the retailer. For more information on your consumer rights for faulty goods, click here.
Top Customer Reviews
Bought this along with a Kindle as a present for a 70th birthday. Received an email a few days later stating 'you should, by now, have received your policy'. I hadn't. I called up. I was told it would be resent. Received another email saying 'you should, by now, have received your policy.' I still hadn't. I called again. They apologised and said there'd been an error and the policy would be sent after the Kindle was despatched. It wasn't (despite another, identical email). I called again. I was told it would be resent. Guess what? Email but no policy. I called again. The call took over half an hour. The upshot is that the policy cannot be sent until the Kindle is registered. The policy is in my name. The Kindle will be registered in someone else's name as it is a present. At this point it can be transferred, but only if the Kindle owner and policy holder call together. This is somewhat problematic as we live 250 miles apart. Suggested solution was that we call during the birthday meal when the present will be handed over. Unsurprisingly, this won't be convenient and doesn't seem at all appropriate. As yet unresolved, despite the fact that I paid for the policy a month ago and the 3 years is ticking down. Meanwhile I keep being sent automated emails confirming that I should, by now, have received my policy.
This company is an arm of Amazon. I have previously bought Kindles as a present twice. Both times I also purchased Square Trade warranties. All worked well but Square Trade seem to have been ousted in favour of these in-house jokers. This whole process has been amateur in the extreme. Immensely frustrating. Be warned.
As always with Amazon, buying the policy was very straight forward and the whole deal completed via e-mail.
There was a short delay in getting the policy from the supplier but a single e-mail from me was responded to on the same day.
The policy details arrived later that same day - good service.
The terms & conditions are well set out and easy to read. One thing to note is you aren't covered if you loose your Kindle - only if its stolen.
Worth the money, I'd say.
Needless to say, this ineptness brings me no peace of mind whatsoever, I've cancelled the protection cover.
Most Recent Customer Reviews
Seems sound. So far, I haven't needed to test the service it might have to provide; I trust things will remain this way and that I haven't applied the "commentators curse"... Read morePublished 8 months ago by MIKE DAVIES
not used it yet but glad of the opportunity to protect my kindlePublished 14 months ago by K. A. Frank