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In stock. Sold by DST (UK) LTD Established 1999

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trueCall Care - protect elderly relatives from nuisance calls

5.0 out of 5 stars  See all reviews (4 customer reviews) More about this product
Price: 119.99
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In stock.
Dispatched from and sold by DST (UK) LTD Established 1999.

Technical Details

  • Protect elderly relatives from unwanted telemarketing and scam phone calls
  • Stops persistent salesmen, silent calls, recorded message calls, scams, fax calls, malicious calls, etc
  • Your relative uses their phone as normal and you can monitor it over the internet from your own home
  • trueCall Care can guarantee that only trusted callers get through
  • Easy to set up and use - true Call works on all home phone lines

Frequently Bought Together

trueCall Care - protect elderly relatives from nuisance calls + TrueCall Call Recorder Memory Card - 70 hours
Price For Both: 145.98

Buy the selected items together


Product details

  • Product Dimensions: 14 x 9 x 8 cm ; 499 g
  • Boxed-product Weight: 798 g
  • Item model number: TC-C-1
  • ASIN: B00AF4K0ZG
  • Date first available at Amazon.co.uk: 14 Oct 2008
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (4 customer reviews)

Product Description

While the telephone can be an essential lifeline, it can also bring problems for older and vulnerable people - particularly those with dementia. They may be confused by telemarketing calls, agree to order products that they don't need, or be taken advantage of by persistent or unscrupulous sales people and scammers.

trueCall Care checks every call that arrives. If it is a trusted caller it lets them straight through. Other callers are blocked with a polite message - for example:-

"Hello, Mary is only accepting calls from friends and family members. If your call is important, please call her son Bob on 07752 XXX XXX or enter your code now"

This guarantees that whenever the phone rings it will be a trusted caller.

trueCall Care is fully configurable so you can choose how you want calls to be managed and can also block outgoing calls to certain numbers. It can be remotely managed over the Internet so you can look after your relative from your own home - keeping their trusted caller list up to date and monitoring their call log. With the optional Call Recorder memory card you can even record the calls.

Online access is free for the first year after which there is an annual charge of 25.

Requires the Caller-ID service from your network.


Customer Questions & Answers

Customer Reviews

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Most Helpful Customer Reviews
5 of 5 people found the following review helpful
5.0 out of 5 stars Absolutely ideal 31 Mar 2013
Verified Purchase
Bought this for my aged relation who was prone to writing cheques to scam artists, boiler room scams and unscrupulous sales con men
The unit has different levels of screening which is great. After initial set up adding known numbers it is very easy to use.
I can monitor through the web remotely to and see all jncoming and outgoing calls
And international and no ID callers can be excluded too
Perfect and easily worth the money
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2 of 2 people found the following review helpful
I cannot praise this product highly enough! The unobtrusive slimline device connects to the main handset and is simple to install. It offers excellent online monitoring of incoming and outgoing calls, trusted caller list, etc. Update your call preferences online. Optional remote call recording and playback facility.

trueCall Care is designed to protect vulnerable householders and to provide both control and peace of mind to their supporting family. Now you will know who called, and who was called, with clear information on the pattern of their telephone usage. For people who make repeated outgoing phone calls there is a facility for you to block their access to expensive numbers or to other people who do not want to be disturbed.

You can choose to set the profile online to block all International calls, the major source of nuisance cold calls. Your friends and family overseas will need to input a 2-digit code in order to overcome this block to incoming International calls.

I bought one for my mother's house and was so impressed by it that I immediately bought another one for my home. For my own home use I prefer the functionality of the trueCall Care product to that of the Call Blocker product for the following reason: with trueCall Care, incoming callers who are not on the trusted caller list will only have to press one key to be put through, whereas with the Call Blocker they speak a message which is then played to you before you accept the call. For me, this is unnecessarily complicated. However, for some people that additional barrier would be essential, especially if you experience nuisance calls.

Are there any minus points?
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1 of 1 people found the following review helpful
5.0 out of 5 stars Perfect call blocking 6 Jan 2014
Verified Purchase
Needed this for my father to stop cold callers salesmen and other various leeches from anoying him. Great piece of kit. The filters and options have been well thought out so that for me on the strongest filter no unwanted calls get through. Easy to install plus the internet control is relatively easy to navigate. While ther are cheaper options out there I doubt they allow the level of control and piece of mind that this brings.
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5.0 out of 5 stars Brilliant 30 Mar 2014
Verified Purchase
Fantastic device. Bought it for my mother who has Alzheimer's and was being plagued with cold callers. She has not got wifi but I can easily manage the device from my house. Would recommend this to anyone even if they do not have memory problems.
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