£119.99 + FREE UK delivery
In stock. Sold by DST (UK) LTD Established 1999

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trueCall Care - protect elderly relatives from nuisance calls

4.5 out of 5 stars  See all reviews (8 customer reviews) More about this product
Price: £119.99
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In stock.
Dispatched from and sold by DST (UK) LTD Established 1999.

Technical Details

  • Protect elderly relatives from unwanted telemarketing and scam phone calls
  • Stops persistent salesmen, silent calls, recorded message calls, scams, fax calls, malicious calls, etc
  • Your relative uses their phone as normal and you can monitor it over the internet from your own home
  • trueCall Care can guarantee that only trusted callers get through
  • Easy to set up and use - true Call works on all home phone lines

Frequently Bought Together

trueCall Care - protect elderly relatives from nuisance calls + TrueCall Call Recorder Memory Card - 70 hours
Price For Both: £145.98

Buy the selected items together

Product details

  • Product Dimensions: 14 x 9 x 8 cm ; 499 g
  • Boxed-product Weight: 798 g
  • Item model number: TC-C-1
  • ASIN: B00AF4K0ZG
  • Date first available at Amazon.co.uk: 14 Oct. 2008
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (8 customer reviews)

Product Description

While the telephone can be an essential lifeline, it can also bring problems for older and vulnerable people - particularly those with dementia. They may be confused by telemarketing calls, agree to order products that they don't need, or be taken advantage of by persistent or unscrupulous sales people and scammers.

trueCall Care checks every call that arrives. If it is a trusted caller it lets them straight through. Other callers are blocked with a polite message - for example:-

"Hello, Mary is only accepting calls from friends and family members. If your call is important, please call her son Bob on 07752 XXX XXX or enter your code now"

This guarantees that whenever the phone rings it will be a trusted caller.

trueCall Care is fully configurable so you can choose how you want calls to be managed and can also block outgoing calls to certain numbers. It can be remotely managed over the Internet so you can look after your relative from your own home - keeping their trusted caller list up to date and monitoring their call log. With the optional Call Recorder memory card you can even record the calls.

Online access is free for the first year after which there is an annual charge of £25.

Requires the Caller-ID service from your network.

Customer Questions & Answers

Customer Reviews

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Most Helpful Customer Reviews
9 of 9 people found the following review helpful
5.0 out of 5 stars Absolutely ideal 31 Mar. 2013
Verified Purchase
Bought this for my aged relation who was prone to writing cheques to scam artists, boiler room scams and unscrupulous sales con men
The unit has different levels of screening which is great. After initial set up adding known numbers it is very easy to use.
I can monitor through the web remotely to and see all jncoming and outgoing calls
And international and no ID callers can be excluded too
Perfect and easily worth the money
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5 of 5 people found the following review helpful
5.0 out of 5 stars Perfect call blocking 6 Jan. 2014
Verified Purchase
Needed this for my father to stop cold callers salesmen and other various leeches from anoying him. Great piece of kit. The filters and options have been well thought out so that for me on the strongest filter no unwanted calls get through. Easy to install plus the internet control is relatively easy to navigate. While ther are cheaper options out there I doubt they allow the level of control and piece of mind that this brings.
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3 of 3 people found the following review helpful
5.0 out of 5 stars What a fantastic tool! 4 Sept. 2014
Verified Purchase
This has been a wonderful tool in protecting my elderly parent. We have left my mobile number as the contact for a call that cannot get through. As expected all nuisance calls are just blocked and go no further but I have had two calls on my mobile so far. One of those was from an uncle using his mobile instead of his house phone (which had been programmed in) so that mobile number will be added to the accepted numbers and the other from the local authority carers association. That call was important so she called my mobile and she was impressed with the truecall appliance as a protection. We are delighted with it and would recommend it to anyone who wanted to protect an elderly relative.
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2 of 2 people found the following review helpful
By DJ Bez
Serious warning - if your relative calls 999, but the ambulance service tries to call back, they will 9/10 times use a withheld number, THIS WILL BE BLOCKED BY THIS UNIT BY DEFAULT.

This can result in;

Not getting enough clinical information
An inappropriate response i.e ambulance with blue lights at 2am, waking up half the street too
Getting an ambulance when a GP or Nurse is far more appropriate
Delays getting the right type of care

It is also likely to block incoming calls from 111 GP services and out-of-hours nursing services, etc...
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