Also what should be considered is that if we cancel our pre orders and buy elsewhere, we dont get the Nuketown map we were promised....through no fault of our own. I'm sure you all have already but just in case - make sure you contact Amazon and get a refund of the £2 for release date delivery, they fold pretty easily on that one, and rightly so!!
I did'nt cancel order but asked for a refund today. They said if the game does arrive i can keep it and just get them to charge my account again or just refuse delivery and return to them. I also got refund of £2 yesterday and they gave me a £5 voucher as an apology when i pressed them. When i said that i would contact royal mail about their claims re delivery delay they admitted that the problem is with amazon.
A £5 voucher!! Well done benny, you are obviously a better negotiator than me! Oh well if it arrives tomorrow I'm sure I will get over it and forget about this delay once I'm a few hours in to the gameplay. Suffice to say I will NEVER pre order a game again, definitely not from Amazon. I cannot believe the cheek of the Tweet where Amazon apparently boasted that Black Ops 2 broke their pre-order record, not much good if you can't deliver to meet the demand, ridiculous.
I believe the scale of this problem should lead to everyone involved being compensated, I wont hold my breath though
I'm still waiting. Like Benny I pushed them hard and got my delivery refunded, an additional £1 off the game and a £4 voucher, but the game still has not arrived. Gutted. Mind you reviews seem to reflect there are bedding in issues so not a massive loss, as long as i get it by the weekend...
It's very possible it might come between 1 - 5PM today, mine did yesterday after the postman came at around 11AM in the morning, I was gutted and thinking I wasn't going to get it and have to wait another day, but then around 3PM-ish I think it was, heard a knock on the door and YAY! Postman! Good luck.
I spoke to them today and they have sent another copy via premium delivery, so that's £9.33 off in total and it should be here tomorrow guaranteed, if you go about it in the right way then they'll give into you.
did my pre order middle of october for my husband was ment to be on our doorstep for the 13th paid extra for delivery and its still not here so phoned and was told dont worry lots of pepole didnt get it we ran out of stock what a joke why keep selling an item they dont have in stock i feel really sorry for my husband he allways waits to buy his games preowned but loves the c.o.d. games and the first time he should have got a game on the day of release its not arrived WHEN THIS ITEM DOES GET HERE IM CLOSING MY ACCOUNT AND IVE BEING A LOYAL CUSTERMER FOR 10 YEARS
Myn still hasn't come amazon have lost me as a customer i have brought loads of stuff but after being disapointed on a game like this forget it if it don't come tomorow the 16th im gunna be outraged more than i already am and i complained and i didn't even get discount guys i got 1 month amazon prime :D brilliant (not) seriously if i dont get it by 17th i will be getting my money back and amazon can lose a customer plus they have messed me up as now if it doesnt come i wont get the nuketown map!! USLESS AMAZON!!
Well done S Hunt. I'd be really interested to know who you spoke to and which branch they are at. I spoke to a team leader in Edinburgh and managed to get another copy dispatched immediately but couldn't get any money off despite quoting the contents of your post but he wouldn't give in. Ended up saying would check with you and will be very, very unhappy If it turns out to be the same branch!