Most helpful critical review
122 of 125 people found the following review helpful
Suitcase was good to look at and light
on 3 October 2014
Suitcase was good to look at and light. However, on its first trip the inner stitching on the lid section was beginning to give way.
I contacted the manufacturers USBInternational regarding the 10 year warranty.
They wanted me to cut the case fabric, and send the stitched label to them, asked me to produce the warranty ticket that was attached to the case in the shop, then insisted that in order to get my replacement, I had to pay for it to be delivered, at least £10!
My case was less than 4 weeks old!
Needless to say, the strength of the "warranty" is not quite as it seems.......
Poor case and poor service, not happy and would not recommend this brand.