Customer Reviews

47
4.7 out of 5 stars
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14 of 14 people found the following review helpful
on 30 April 2013
really drags the dirt out of the carpets - bit shameful really. I wouldn't say it was that easy to manoeuvre due to the powerful vacuum but that said it does the job exceptionally well! A full tank will only do half an average carpet so it can be a pain having to stop to refill, also, when the tank is removed and the machine is empty it can topple backwards due to it being top-heavy with no water in it or collection tank removed. Once you are ware of this it's not much of a problem. On the whole a brilliant machine which I have no doubt is the best cleaning machine on the market.
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12 of 12 people found the following review helpful
on 13 February 2013
We looked at the ratings, could they be true? yes immediate results on carpet that didnt look that good with other cleaners. Easy to use. We are a domestic cleaning company & the bookings are already comeing in.Thankyou Diane from Salisbury
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20 of 21 people found the following review helpful
on 26 September 2012
I bought this having already owned one in the past. I passed my old one onto a friend, and that was is as good as the day i bought it 7 years ago, so that tells you how well built these machines are and how well they last. Would highly recommend to anyone wanting a carpet cleaner that gets your carpets looking like new to purchase this beast. You wont regret it and this is the cheapest you will find this anywhere.
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7 of 7 people found the following review helpful
on 23 November 2012
Fast and very easy to use quick drying and value for money would totally recommend to any one with pets or kids
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2 of 2 people found the following review helpful
on 18 June 2015
Perhaps id be able to give a higher rating had i actually used the machine.. I eagerly ordered the X3 revision of the once very reliable line of commercial grade Rug Doctor machines, this was done without hesitation due to my personal experience with the machines for many years. Unfortunately upon first use of my machine, turing the power switch to the 'on' position caused an electrical trip in our building; thus rendering the machine useless.. not the best when initial pre-spray was already been applied. Upon contacting Rug Doctor directly the support operator 'Helen' was incredibly attentive and through showing care and attention;swiftly aimed to rectify the issue. To remove the Pre-Spray and as a temporary solution i was given a complimentary 48-HR rental voucher of which i received same day after a little perseverance. I applied for a replacement via Amazon which was painless enough; now i await a working unit, this review will be updated with performance stats soon.
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10 of 11 people found the following review helpful
on 11 January 2013
Love it the bottom line you pay for quality you get it. Well impressed, it does what it says on the tin if you can't afford to buy one then rent one it will be great value. With one pass the amount of dirt it lifts and the drying time is brilliant you need to see to believe would recommend to anyone.
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4 of 4 people found the following review helpful
on 8 February 2014
Hard work but excellent machine cleaned carpets to a good standard very pleased with the end result Does need an element of effort
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2 of 2 people found the following review helpful
on 16 September 2014
We have used a Rug Doctor for many years in our Care Home without any complaints about it's performance, It's a reliable tool that gets used more or less on a daily basis and gives great results. We have now bought a second one for our other Care Home and would not be without it. Brilliant results every time.
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11 of 13 people found the following review helpful
on 7 December 2013
I previously owned a Mighty Pro (not the X3 version) for a number of years and this machine is vastly superior. Besides aesthetically looking a lot better, in my opinion, is better made. It has three rows of brushes on a wider paddle as opposed to two rows on the other machines, a larger pair of wheels on rubber tyres (as opposed to smaller diameter moulded plastic ones and a slightly larger tank. The spacing on the paddle brushes on the X3 mean that it is far easier to clean (the mighty pro brushes are shorter in length and more compacted allowing them to 'clog' easily with pet hairs etc. and the end bristles have a tendancy to wear out quickly).

The larger tank means more carpet can be cleaned between fill-ups and when emptying the waste tank, on this version the water pours easily and doesn't dribble down the side of the tank on the floor when emptying down the toilet.

My only critisicm is that the power cord exits the machine close to the floor. It would have helped if a bracket held the cord higher up. Care has to be taken to hold the flex up and away from the wheels in use.
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1 of 1 people found the following review helpful
on 13 November 2014
Wow what can I say. My dream machine. Does exactly what it says it will. The only down part for me would be that it doesn't get well enough in to the corners. But apart from that it works so well and doesn't leave the carpet too wet. I'm a super happy customer. I'm using this as part of my cleaning business and my customers are very happy.
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