Most helpful critical review
9 of 11 people found the following review helpful
***WARNING -DO NOT BUY FROM THIS SELLER***
on 29 July 2014
*** WARNING DO NOT BUY FROM THIS SELLER*** After a couple of months this watch has lost time and side adjuster has fell off, paid £244 and Discount Shop say they will not refund/repair or replace. Amazon UK also terrible customer service as will offer no help to sort this matter, so after my partner has wore this watch a handful of times it is broke. YOU DO NOT GET FOSIL WARRENTY which Diesel have advised me should come with the watch. I bought through Amazon as felt protected but this in not the case. My advice buy your stuff on EBay through PayPal . Reading other reviews and people have also had problems with parts falling off. My advice stay well clear of Discount Shop and Amazon, cant believe that both the seller and Amazon feel that the watch should not at least be repaired. They claim as a part is missing they can not repair, but surely a part should not fall off a watch after worn around 5 times. Also even though you buy through Amazon UK you are not then covered by the Sale of Goods Act 1979 as the seller is not from the UK. BE WARNED - STAY WELL AWAY watch looked good but obviously poor quality, may have been a little cheaper but now not even 6 months later have a broken watch. Amazon customer services must have a script they work off as everything I have wrote in my emails regarding this case has not been acknowledged ,they just keep repeating as I did not return within 16 days they can not help, this watch was bought in January for a birthday in March so was never going to be returned within 16 days, they are not taking individual circumstances into account. I am now seeking legal advice and working with consumer specialist, If you think I will go away Discount Shop/Amazon you are very much mistaken.