Amazon.co.uk’s Trade-in programme will be closed from Monday, 31 August, 2015. Please submit your trade-ins by Monday, 31 August, 2015 and post them to us by Monday, 7 September, 2015. For full details and other options for selling your items on Amazon.co.uk please see our Frequently Asked Questions below.
We are closing our Trade-In program on 31 August, 2015. We will no longer be accepting trade-in submissions after this date.
You can submit items for trade-in as normal up to and including 31 August, 2015. No trade-in orders can be submitted after that date. Please ensure your trade-in items are handed to the carrier within 7 days after your order. Trade-ins shipped after this time will expire and will not be accepted by us and will be returned to your address. Please note trade-in submissions sent via Royal Mail may take up to 6 business days to arrive before your submission is processed.
All trade-in orders submitted online before 31 August, 2015 will be processed as normal if shipped to us within 7 days after submission.
Amazon.co.uk also operates a marketplace platform where you can list your products for sale through Sell on Amazon. With Sell on Amazon you can sell in over 30 product categories across 5 European Marketplaces. Find out more here.
All issued Amazon.co.uk Gift Cards will remain valid after the Trade-In program has closed. As before, this will be subject to our Gift Card Terms and Conditions.
If you have further questions regarding the closure of Amazon.co.uk’s Trade-In program, you can contact Amazon.co.uk Customer Service via phone or e-mail by clicking the Contact Us button.
What is the Amazon.co.uk Trade-In Program?
The Amazon.co.uk Trade-In Program allows customers to receive an Amazon.co.uk Gift Card in exchange for hundreds of thousands of eligible items from our video games, games consoles, gaming accessories and books selection. The process is easy and convenient with free shipping for submissions over £10, an immediate offer, and no required registration or listing.How long will it take to receive payment once I trade in my item?
Once your item is verified, you will receive an e-mail notification within 2 business days informing you whether your items were accepted or rejected. If your trade-in is accepted by the merchant, a gift card will be deposited in your account. Your submission will not be accepted if it does not meet the eligibility criteria. Rejected items will be returned to you approximately 14 days after receipt at no cost to you, and an Amazon.co.uk Gift Card will not be issued. Trade-in submissions sent via Royal Mail may take up to 6 business days to arrive before your submission is processed.You can find the status of your trade-in anytime in Your Trade-in Account. Once your trade-in has been paid, you'll see the amount when viewing your gift card balance.What condition do my items need to be in?
In general, all items must be in at least acceptable condition and the item you wish to trade in must match the exact version displayed in the Trade-In search results or on the product page on Amazon.co.uk. You can find the full condition descriptions by visiting our Books Product Eligibility page or our Video Games Product Eligibility page.Are there any delivery or other fees?
If the value of your Trade-In submission is over £10 you'll see free delivery options with Royal Mail or Collect+. If the value of your Trade-In submission is less than £10 you'll need to pay the delivery costs. If a trade-in item is not accepted by the merchant, and is returned to you, there is no cost to you for return delivery.
What do I do if I lost my delivery label?
You can print a delivery label at any time by going to Your Trade-in Account and clicking the Print Shipping Label button on the trade-in order.
If your item is not listed in the Trade-In Store, then we currently do not have an offer for it. However the Trade-In program is being constantly updated with new titles, so check back regularly.Do you guarantee the Trade-In price listed on your website?
The most recent status of your trade-in is available online anytime in Your Trade-in Account.
You can submit a trade-in from the Amazon Mobile app on your Android or iOS compatible device. To submit a trade-in from the Amazon Mobile app:
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