Customer Review

29 of 32 people found the following review helpful
1.0 out of 5 stars Not good for scanning, 8 Nov. 2012
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This review is from: Samsung SCX-3405W Wireless Multifunction Mono Laser Printer (Print/Scan/Copy) (Accessory)
Does printing fine. Doesn't have a document feeder which means you can only copy or scan one sheet at a time.(But really I should have realised before I bought it, so that's not really a criticism)

The big problem is with scanning. The 'scan to' button on the machine, to send scans to your computer, doesn't seem to do anything except for the first time after it's been installed, I've tried re-installing it a couple of times. And when you use the controls on your computer to scan instead, it can't save the scans for some reason. I've had it about 3 weeks now, the only way I seem able to scan anything is by uninstalling and re-installing the whole thing.

There don't seem to be any instructions, and I don't think I'm doing it wrong anyway as I have managed to scan, but only as I say the first time after it's newly installed.

Edit: I wrote this review in frustration, I've been using the machine since and it does now scan well, although I still can't use the 'scan to' button! I do think the lack of any useful instructions, even on the web, is a bit of a problem though. Not a bad machine overall, but not a great buy if you're going to be using it a lot or want something very simple.
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Tracked by 1 customer

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Showing 1-2 of 2 posts in this discussion
Initial post: 15 Aug 2013 19:22:04 BDT
Dan: I'm having the same problems. How did you resolve the scanning issue? I can't scan at all...

In reply to an earlier post on 27 Feb 2014 22:19:18 GMT
Sean Russell says:
I also can't scan. Anybody find a workable solution?
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