37 of 41 people found the following review helpful
poor quality control at the factory?,
This review is from: Crock-Pot Slow Cooker, 2.4 Litre - White (Kitchen & Home)
This slow cooker is a Which? best buy, and had a glowing review from them. Nice price, so I bought it. I wish I'd got as far as cooking with it to appreciate what Which? reviewers clearly did.
The first one arrived and had crease and wrinkle damage to the metal outer casing of the cooker. The replacement had damaged glaze on the inside of the cooking pot, meaning under normal usage the cooking pot itself would deterioriate rapidly. Whether I was unlucky with 2 of these or whether the quality control where these are made is a little below par, I don't know. I do know that I'm not risking a third replacement of this particular slow cooker, even though they say third time lucky... Very disappointed in this product.
Note that Amazon have been excellent as suppliers - it's really not Amazon's fault the product inside the packaging supplied to them has been poorly finished! Amazon's efficient returns service and good customer service have been great throughout this process!