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Customer Review

114 of 127 people found the following review helpful
4.0 out of 5 stars Very nice little bike, 9 Feb. 2011
By 
This review is from: Ultrasport Home Trainer F-Bike (Sports)
This bike is really nice and very easy to set up. My only complaint would be that the seat dosen't come down far enought for someone who is under 5ft 3in my husband was able to drill an extra hole so now i have no problem reaching the peddles with comfort.

This bike is so easy to move about and folding up is very handy i would recommend this bike to first time buyers as a good start to exercising the more experienced may find it a bit basic.
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Tracked by 4 customers

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Showing 1-7 of 7 posts in this discussion
Initial post: 11 Feb 2011 06:54:54 GMT
Dear customer.

You have a problem with your product. We can help you.

If the device has been delivered to you in a bad condition, we can change it with a new device as soon as possible. Please don't worry about this.
Unfortunately we do not have the possibility to contact you directly. For this reason we ask you to contact our staff. You can use the internet form www.ultrafit.de or you can mail: service.uk@ultrafit.de or phone, with following hotline number: 00800 880 880 08.

We apologize for the trouble we caused to you and hope to hear from you soon, so that we can help you as quickly as possible.

In reply to an earlier post on 11 Feb 2011 17:42:02 GMT
GG says:
Ultrafit F-Bike

Thank you for your email but i am very happy with my bike i think the review wasn't read properly as the heading i put was (Very nice little bike)! i went on to recommend it.

The problem i had was that the height of the seat was to high for me but my husband drilled an extra hole which solved the problem.

I appreiciate your concern and offer to help which confirms my faith in Amazon.

Thank you

GG

Posted on 19 Mar 2011 16:16:14 GMT
Help!
How long did delivery take?
It's been over a week since ordered, received an email from service.uk@ultrafit.de stating order not received but showing on Amazon as processed with an Order Number provided. Any advice would be appreciated as can't find any other contact details...

In reply to an earlier post on 19 Mar 2011 17:08:53 GMT
GG says:
Ultrafit F-Bike It took nearly a month as did not come straight from Amazon. If you have the email Amozon sent you to thank you for your order you will see a link that takes you to tracking your order by visiting Your Account.

Hope this helps.

Posted on 30 May 2011 10:35:31 BDT
K. E. Martin says:
That's really useful to know. I'm only 5' 1" and don't have a husband with a drill!

Posted on 20 May 2012 19:50:51 BDT
Hi there, what use did you get out of this bike in the end? Has it lasted you for a year? Many thanks!

Posted on 6 Jul 2012 18:58:45 BDT
Hey GG. How are the resistance levels changed?
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